Groves Batteries Ltd Reviews 

78
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a problem with my battery discharging. It was fitted by Groves and covered by a three year warranty. They checked it over fully, identifying corrosion on the negative terminal. It was fully cleane... See more

Rated 5 out of 5 stars

I am 63. I have never had such an exceptional garage experience. Polite, knowledgeable, quick, good value, charming, spotlessly clean and well organised. No wonder the Groves family have been in this... See more

Rated 5 out of 5 stars

Exceptional service and extremely knowledgeable and friendly staff. Having spent a few hours contacting AA/Ford to fix my car and being quoted huge numbers and many days delay, Dave and his team got m... See more

Company replied

Rated 5 out of 5 stars

I live in York and was advised by our battery guy here to go to Groves for a lithium battery for our next campervan conversion - very generous advice from him because he passed over a sale but said th... See more

Company replied

Company details

  1. Battery Store
  2. Auto Parts Store

Information provided by various external sources

Groves Batteries have provided the best in battery technology for over 70 years. Based in Cheltenham, Gloucestershire, the needs and requirements of customers as diverse as the car owner through to multinational companies are catered for with care and enthusiasm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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4.9

All reviews

(78)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Lithium for campervans

I live in York and was advised by our battery guy here to go to Groves for a lithium battery for our next campervan conversion - very generous advice from him because he passed over a sale but said these are the go-to guys for lithium. And he's right. Very helpful advice, prompt and the essential follow up advice. In the complicated and expensive world of batteries this is exactly what you need. Bought what appears to be an excellent battery (only had couple of days!), fits where it's supposed to and for a very good price. Could not recommend Groves highly enough.

2 September 2022
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Reply from Groves Batteries Ltd

Hello Mr Molesworth,

Many thanks for taking the time out to leave us a detailed and fantastic review.
Always a pleasure to serve and happy to be of assistance.

Many thanks again, Chris

Rated 5 out of 5 stars

Excellent Service

Very easy to use web site, so it was easy to find exactly what I wanted at a competitive price which was supplied quickly and I was informed of the progress of my order and was able to track its delivery. The charger and connector I ordered work perfectly

9 August 2022
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Reply from Groves Batteries Ltd

Hello Mr Procter,

Many thanks for leaving us a fantastic review - always a pleasure to be of service.

Many thanks again - Chris

Rated 5 out of 5 stars

Superb knowledgeable service

Superb knowledgeable service. Have used Groves a few times and they always take the time to listen to what you need and give good advice. Always high quality products that last.

8 August 2022
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Reply from Groves Batteries Ltd

Hello Mr Newman,

Many thanks for taking the time to leave us a lovely review - it's always a pleasure to serve.

Cheers - Chris

Rated 5 out of 5 stars

Phoned for advice very helpful placed…

Phoned for advice very helpful placed my order arrived next day very good service happy to recommend

4 August 2022
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Reply from Groves Batteries Ltd

Hello Mr Lloyd,

Many thanks for leaving us a lovely review, great to hear we are up to your standard.

Many thanks again - Chris

Rated 5 out of 5 stars

These Gentlemen who answered my enquiry…

These Gentlemen who answered my enquiry where the most helpful and Q&A Spot on, batteries arrived on time via UPS. All fitted and working. Groves did what they said and the discount was great suprise also. Thank you.
Barrie Knowles

24 July 2022
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Reply from Groves Batteries Ltd

Hello Mr Knowles,

Many thanks for taking the time out to leave us a lovely review. Always a pleasure to answer any questions and more than happy to give a positive surprise.

Many thanks again - Chris

Rated 5 out of 5 stars

Groves offer very efficient expert…

Groves offer very efficient expert service at a good price.

Very happy customer.

20 July 2022
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Reply from Groves Batteries Ltd

Hello Mr Crampton,

Many thanks for leaving us a fantastic review! Great to hear we’re to your standards.

Many thanks,

Chris

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. Great company to deal with. Would definitely used them again.

19 July 2022
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Reply from Groves Batteries Ltd

Hello Mr Quinn,

Many thanks for leaving us a fantastic review; always a pleasure to be of service.

Many thanks again - Chris

Rated 5 out of 5 stars
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Reply from Groves Batteries Ltd

Hello Mr Winks,

Many thanks for taking the time out to leave us a fantastic review.

We hope we can be of service again in the future, or whenever you need us.

Cheers - Chris

Rated 5 out of 5 stars

Excellent quality

Excellent quality, good price, quick delivery

14 July 2022
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Reply from Groves Batteries Ltd

Hello Dianne,

Many thanks for taking the time out to leave us a fantastic rating! Great to hear we are up to standards.

Many thanks again - Chris

Rated 5 out of 5 stars

Good service

Good service, good prices and fast delivery, what more can you want.

7 July 2022
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Reply from Groves Batteries Ltd

Hello Mr Aimes,

Many thanks for taking the time out to leave us a fantastic review - always great to hear we are up to standard.

Many thanks again - Chris

Rated 5 out of 5 stars

Great service

28 June 2022
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Reply from Groves Batteries Ltd

Hello,

Many thanks for taking the time to leave us a positive review!

Cheers - Chris

Rated 5 out of 5 stars

Excellent service from Groves…

Excellent service from Groves batteries, one of the last yuasa batteries in the U.K. for my bike delivered next day and at reasonable price. Will use again thank you.

28 June 2022
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Reply from Groves Batteries Ltd

Hello Mr Parsons,

Many thanks for taking the time to leave us a fantastic review; always a pleasure to be of service and great to hear we are up to standards.

Many thanks again - Chris

Rated 5 out of 5 stars

Left my lights on .

Left my lights on .. killed the old battery.
Ordered new battery on the Fri , arrived on the Tues.
Never had a battery delivered before , but very well packed, arrived in perfect condition.

If I ever leave the lights on again, I'll be back ....

27 June 2022
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Reply from Groves Batteries Ltd

Hello Mr Hill,

Fantastic to hear the battery got there in good time and our packing is up to standards.

Keep an eye on those lights!

Cheers - Chris

Rated 5 out of 5 stars

Just what you want

Just what you want! Give them your car model. They have a battery in stock and you go down and get it! They will offer to fit if you want. I am a petrol head so no need I just collected it bunged it in in the car park.

Most owners will notice a no start during the winter months! just charge the battery up if you can drive over to Groves and get them to fit it. Else you might get your neighbour to jump start your car.... Drive over to Groves and again get them to fit it.

Lovely little local company!

30 April 2022
Unprompted review
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Reply from Groves Batteries Ltd

Hello,

Many thanks for taking the time out to leave a fantastic review and recommendation - always a pleasure to serve.

Cheers - Chris

Rated 5 out of 5 stars

Great price and service

Ordered a motorbike battery for my son midday and delivered the next day! Excellent price, ordering and service, recommended and I will certainly use Groves again.

27 March 2021
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Martin,

Many thanks for leaving us a fantastic review - always wonderful to hear we are up to standard

Thank you again - Chris

Rated 5 out of 5 stars

I had an issue with my Campervan…

I had an issue with my Campervan battery (even though vehicle was relatively new) so I took it to Groves Batteries. They were so helpful and sorted the issue. They also explained the cause and what to bear in mind going forward with the van battery and also the leisure battery. Delighted to have such a great business local to me, highly recommended. Thank you!

6 February 2021
Unprompted review
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Reply from Groves Batteries Ltd

Hello Mr Harries,

Many thanks for leaving a lovely review; we are more than happy to be of service.

Thanks again,

Chris

Rated 5 out of 5 stars

Good deal on a replacement car battery

Went in with a picture of my dead battery - they worked out the best replacement, giving me a couple of options and a recommendation. They even offered to reset the car’s computer to recognise the new battery. The price was as good as I could have got online, so i’m very happy.

31 December 2020
Unprompted review
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Reply from Groves Batteries Ltd

Hello,

Many thanks for taking the time to leave a review; we are always super happy to hear we are to standard.

Many thanks again,

Chris

Rated 5 out of 5 stars

Fantastic service

Fantastic service, cheapest price I could find, and delivered next day.

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hi Sarah,

Many thanks for taking the time to leave a review; great to hear we are keeping competitive.

Many thanks,

Chris

Rated 5 out of 5 stars

Reliable Specialists

Always give reliable advice when necessary. Good quality products at good value.

16 June 2020
Unprompted review
Groves Batteries Ltd logo

Reply from Groves Batteries Ltd

Hello Mr Harrison,

Many thanks for leaving your review. Always reassuring to hear we are keeping up to standards.

Many thanks again,

Chris

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