Grooves.land Reviews 

The company appears to be fake (at least by any accepted standards it is not a bona fide trader).

Avoid like the plague to avoid (as I find myself) being out of pocket and with no product!

I wish I had looked at trust pilot prior to ordering a record from them back on 2nd Dec 2025. What rings true with many other customers, has evidently just happened to me too.

I bought a record they indicated was in stock at the time.. this was intended to be a chrisrmas present for my brother.

When it had still not materialised in early Jan I got in touch with them to ask what was happening, and they very casually told me it was not in stock. I was led to believe it was readily avaliable from them at the time ordering.

As they could not provide any undertaking of how soon it would be with me or even if they would be able to get it in again, I cancelled the order and sourced elsewhere. (More cheaply as it goes, and that company, music magpie delivered it to me within a few days. I'd have gone with them from the outset had they had the product when I initially ordered in early Dec, but at that time no other stockists had the record in question).

Anyway, the upshot is they were meant to refund me within 3 to 5 working days, that time has now elapsed and they are not answering my emails.

Utterly appalling. With the benefit of hindsight and as so many people are stating, I now see they have a non existent customer service ie. They fail to refund payments and are regularly responsible for issues with "phantom" goods that never reach the customer in the first place.

Livid. These guys appear to have no conscience or professionalism whatsoever.

Jon

I wish I had checked reviews on here. Company will not refund for non delivery of an item. Courier lost the item the track says “In Transit” and Evri even said it was lost.
Groove.lands knows all this but will not refund unless they get the item back.
They now ignore all my emails.
Awful business - avoid at all costs!

Avoid!!! Think this is a scam company! Received a faulty item which grooves.land insisted I had to return to Germany, pay for return postage to be reimbursed later on. Grooves.land then did not accept delivery of the return and I am still waiting for my refund and reimbursement of return postage.

Thieves sent rig back for warranty never saw it again

Appalling company.

Provide no tracking for orders.

Goods either not dispatched or not delivered.

Avoid - they are thieves.

Although a lot of people complained about the long delivery times, if you wait you actually get quite a good deal. I bought a gpu for 530 pounds (which at the time went from around 650) and it arrived around 3 weeks after placing the order, tested everything seems fine a really good discount, right? well the one problem is that the people didn't seem to mention that there were fees like Custom Fees which on Christmas Eve when I woke to check on the parcel status, displayed to me that I needed to pay 140 pounds worth of customs fees.

Overall, I wouldn't fully recommend but if you can wait then give it a go ahead.

Ordered on 3/12 as a Christmas gift! Have emailed, several times no answer!
No answer and no delivery 30/12!
Trying now for a refund, complete scam ! Do not use!

Ordered the Beatles Anthology on the 3rd of December plenty time for Christmas never heard anything or tracking info
Today December 23rd still not received it and this lot are no help Unfortunatly this is a theme reading other reviews i will be avoiding them in future i strongly advise you do the same they are awfull

Ordered album on 16th November, never shipped, no contact from seller. Appears they don't even have the item in stock. Opened Paypal claim to obtain a refund.
Suggest don't use this company.

Ordered on November 17th 2025. Then it kept getting pushed back every few days to warehouse processing. Finally it's December 18th and still being sent to warehouse.

Contacted support and the claim it's being processed and will be shipped out asap. So now I finally sent a message to cancel my order. They said it will be cancelled and credited, but will have to check my credit card for that refund.

Overall I wouldn't trust that you'll get your order. Don't think they have what they claim in stock. They might be some drop shipper that gets items from other sellers and upsells items if they can find it again. I never got my order shipped and it's been 30 days of processing.

Always the best this mega Grooves.land shop mega shop but i wish more cd genre Hardstyle Hardcore cd events Qlimax, Masters of Hardcore ,Harmony of Hardcore, syndicate , snakepite, reverze, etc very fast dispatched fast delivery .

I recently ordered DDR5 RAM from Grooves.land and couldn't be happier with the entire experience. The ordering process was straightforward and user-friendly, with clear product descriptions that helped me choose exactly what I needed for my build.
The RAM arrived quickly and was packaged securely with proper protection. Everything was exactly as described on the website - genuine product, correct specifications, and in perfect condition. The pricing was competitive, and I appreciated the transparency throughout the checkout process.
What really stood out was the reliability of their service. Tracking information was provided promptly, and the delivery timeframe they promised was actually met. No surprises, no issues - just a smooth transaction from start to finish.
If you're looking for computer components and want a trustworthy seller with good prices and dependable service, I highly recommend Grooves.land. I'll definitely be shopping here again for future upgrades.

Had taken nearly 3 weeks so far and now got hit with import charges and handling charges! This is a con and the company fraudulent.

STAY CLEAR

Horrendous experience. I ordered an album on 2nd Nov for a Christmas present, it stated it would take 12-18 working days to dispatch- thats fine with me.

Around 3 weeks later I ask for an update. They say theres an issue with their dispatcher, that's also fine with me, as it's still a long time until Christmas.

It has now been a total of 38 DAYS and this company comes with excuse after excuse.

They even told me that they would send me a refund due to their inability to ship my order. I check the item on their website and it says it's in stock.

LYING TO YOUR CUSTOMERS IS NOT A GOOD BUSINESS PRACTICE.

Not only that, but no sign of a refund either, and they are ignoring my attempts to reach out.

Horrible experience.
SCAMMING AND LYING COMPANY.
AVOID AT ALL COSTS.

Very well packaged and very well communication overall!

Patience needed to receive the command. Otherwise everything perfect.

Overall, it's a good place to order Music. The prices are cheaper than most other shops, that's why I keep buying from them. The only minor setbacks are the delivery time and the impossibility to track down your order. I'll definitely keep buying from them anyways.

slow delivery to UK and i had to pay for customs so end up paying more then UK suppliers

Delivery took weeks to arrive, we had to use a 3rd party app to track it until it got to the UK, additional import tax had to be paid including admin fees by the delivery company making this more expensive than buying within the UK. Theres proably some small print warning about this but we didnt see it. I wouldn’t use the company againg for a purchase to the UK