Excellent service, delivered everything on my order apart from the the box of screws. Other than that may use again
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Outstanding service and would definitely use again. Ordered large quantity of timber at 3pm on a Sunday afternoon. Was delivered at 11am the next day! All items were spot on in terms of quality a... See more
Company replied
Missed something off the delivery the first time. Delivered the missing stuff free of charge three days later which is great service. Very good quality timber, but the 3x2 Carcassing timber was C16 no... See more
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Easy to order from website. Great communication on when to expect delivery. Even a courtesy call or message to let you know rough delivery time on the day. 2nd order with this company and really can'... See more
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Company details
Written by the company
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Contact info
Greens Forge Timber Ltd, Enterprise Park, Isidore Road, Bromsgrove, United Kingdom
- 01527336836
- contact@greensforgetimber.co.uk
- www.greensforgetimber.co.uk
4.3
Excellent
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Green forge
Excellent service, delivered everything on my order apart from the the box of screws. Other than that may use again
26 July 2024
Reply from Prestige
Thank you for the wonderful feedback Mr. York! Prestige Casino is delighted to know you had such a positive experience.
Fast and friendly service- quality of…
Fast and friendly service- quality of timber purchased was brilliant highly recommended
9 September 2024
Reply from Prestige
The Prestige Casino Team truly appreciates your kind words and the confidence you’ve shown in us.
Ordered on their website
Ordered on their website. I called a couple of days later to get a delivery date. Very helpful chap on the phone. Order arrived 4 days after ordering. I Will definitely be using them again.
9 September 2024
Reply from Prestige
Great to hear everything went smoothly! Prestige Casino appreciates you taking the time to share your experience.
Price good
Price good, timber good, but as others have said there is a lack of communication.
Ordered online and heard nothing for three weeks then a text a 5.30am saying they could deliver that day..
Other than that a good service and would have had five stars.
Would like to add that the delivery driver was excellent.
29 August 2024
Reply from Prestige
Thanks for the positive review. The Prestige Casino Team is pleased to know your experience met expectations.
Greens forge timber has not delivered order in full
Greens forge timber has not delivered my order in full, since it was delivered in June they still have not delivered missing Items or refunded me my money. I have made numerous calls, however my issue is still not resolved. Would not recommend
14 June 2024
Reply from Prestige
Please email us with order number so we can chase this up please.
Great prices
Great prices, everything delivered as required and great service from the driver.
18 August 2024
Reply from Prestige
Your kind words mean a lot to Prestige Casino. Thank you for your trust and support.
Reply from Prestige
The Prestige Casino Team loves hearing from satisfied players. We appreciate you sharing the good experience.
Best timber company I have ever relied…
Best timber company I have ever relied on.
Very happy once again with today's delivery.
Interaction with office was faultless.
Delivery guy Chris has my praise and respect.
8 August 2024
Unprompted review
Reply from Prestige
Wonderful feedback to receive! Prestige Casino is glad we left such a positive impression.
Reply from Prestige
Your order was £164, sadly our minimum order for delivery is £300 with a £50 delivery fee. As stated on the top of every page on our website and in more places.
5wks waiting with no return…
5wks waiting with no return communication, when it did arrive no delivery note and numerous items missing. I had cancelled the order through my credit card the day before delivery, they were quick to contact me for payment of what they had delivered 😄
4 August 2024
Reply from Prestige
Thank you for bringing this to our attention. Prestige Casino would like to review the details and establish what happened.
Ordered timber for a garden renovation
Ordered timber for a garden renovation. The delivery was smooth, and the timber quality was top-notch. Chris, the delivery driver, was very helpful. Very satisfied with the service.
27 July 2024
Reply from Prestige
Thank you for your wonderful review! We’re delighted to hear that your garden renovation project went smoothly with the delivery and that you found the timber quality to be top-notch. Chris will be pleased to know he was helpful. We’re very happy to hear you are satisfied with our service and look forward to serving you again.
Had a small issue with my order
Had a small issue with my order, but Ben and the customer service team resolved it quickly. The timber was of great quality. Will definitely use Greens Forge Timber again.
23 July 2024
Reply from Prestige
Thank you for your feedback! We’re sorry to hear you encountered a small issue with your order, but we’re glad that Ben and our customer service team were able to resolve it quickly. It’s great to know that you were satisfied with the quality of the timber. We look forward to serving you again.
Bought timber for a new patio project
Bought timber for a new patio project. The whole process was easy, from ordering to delivery. The timber quality was excellent. Chris, the delivery driver, was a great help.
24 July 2024
Reply from Prestige
Thank you for your wonderful review! We’re delighted to hear that you found the entire process easy and that the timber quality met your expectations. Chris will be pleased to know that he was a great help. We look forward to serving you again for your future projects.
I purchased composite decking from…
I purchased composite decking from Greens Forge Timber. The product is of high quality and looks fantastic. Chris, the delivery driver, was very helpful during the offloading process. Highly recommend their services.
17 July 2024
Reply from Prestige
Thank you for your positive feedback! We’re thrilled to hear that you are pleased with the quality and appearance of our composite decking. Chris will be glad to know he was helpful during the offloading process. We appreciate your recommendation and look forward to serving you again.
I own a shed manufacturing company and…
I own a shed manufacturing company and order timber from Greens Forge Timber weekly. Ran into a problem with my order being delayed once, but the customer service team was very professional and resolved it quickly. Ben was especially helpful, and Chris, the delivery driver, is always a star. Highly recommend.
22 July 2024
Reply from Prestige
Thank you for your kind review and continued trust in Greens Forge Timber for your shed manufacturing needs. We apologize for the delay you experienced but are pleased to hear that our customer service team, especially Ben, was able to resolve it quickly. Chris will be happy to know that his efforts are appreciated. Your recommendation means a lot to us, and we look forward to continuing to serve you.
Experienced a slight delay with my…
Experienced a slight delay with my order, but the customer service team kept me informed throughout. Ben was particularly helpful. The timber arrived in excellent condition. Will use them again for sure.
12 June 2024
Reply from Prestige
Thank you for your understanding and patience regarding the slight delay with your order. We’re glad to hear that our customer service team, especially Ben, kept you informed throughout the process. It’s great to know the timber arrived in excellent condition. We look forward to serving you again in the future.
Good timber and good helpful delivery driver
The driver phoned to give me a time of arrival and cheerfully unloaded quite a big load of timber. He helped me stack it in the drive. There was a bit more than I ordered to compensate for a few boards he felt were not as good. I was happy with the quality and paid cash transfer on delivery. Best price too.
22 July 2024
Reply from Prestige
Thank you for sharing your positive experience! We’re delighted to hear that our driver provided excellent service by giving you a time of arrival and cheerfully unloading the timber. It’s great to know he went the extra mile by helping you stack it and compensating for any boards that were not up to standard. We’re glad you were happy with the quality and found our prices to be the best. We appreciate your business and look forward to serving you again.
Ran into an issue with order being…
Ran into an issue with order being delayed, But the customer Service team was very responsive and got it sorted promptly. Once arrived. Will use again
1 July 2024
Reply from Prestige
Thank you for your feedback! We’re sorry to hear about the initial delay with your order, but we’re glad our customer service team was able to resolve it promptly. We’re pleased that you are happy with your order once it arrived and look forward to serving you again.
Greens Forge Timber provided excellent…
Greens Forge Timber provided excellent service. My order was delivered on time and the wood was perfect for my project. Will definitely be a returning customer.
13 June 2024
Reply from Prestige
Thank you for your positive review! We’re thrilled to hear that you were satisfied with our service and that your order was delivered on time. It’s great to know the wood was perfect for your project. We look forward to serving you again in the future.
Experienced a mix-up with my order but…
Experienced a mix-up with my order but it was sorted out quickly by their friendly customer service team. The timber was of high quality once the correct order arrived.
13 June 2024
Reply from Prestige
Thank you for sharing your experience! We’re sorry for the initial mix-up with your order, but we’re glad to hear that our friendly customer service team resolved it quickly. It’s great to know that you were pleased with the high quality of the timber once the correct order arrived.
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