Green Flag Breakdown Cover Reviews 57,163

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 19,497 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting the efficiency and professionalism of the staff. Many people found the user experience to be straightforward and easy, especially when setting up policies or navigating the website. The pricing is frequently mentioned as very competitive and reasonable compared to other providers. However, some customers reported issues with inconsistent information from different staff members and occasional difficulties in getting assistance for specific car damage, such as potholes. A few people also noted discrepancies between online and phone quotes, and some were dissatisfied with unexpected fee increases.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick response... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the ease of use for the app and... See more

Price

Reviewers highlight positive aspects of price, consistently finding it very reasonable and competitive... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Website

Customers had positive experiences with the website, finding it easy to use and navigate. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Car broke down after going shopping. Asked for rescue via the app. Was given the time technician would arrive and their name. They also called me whilst on route to me and arrived within an hour of as... See more

Company replied

Rated 5 out of 5 stars

Green Flag were responsive and supportive when the car broke down on a busy road. They maintained contact at all times until arrival and were clear in explaining what they were able to do. The car was... See more

Company replied

Rated 5 out of 5 stars

The app made it easy to ask for rescue after the brakes on my car failed. We were given a time of 1 hour for rescue and who would be arriving. The technician arrived within that time and was profess... See more

Company replied

Rated 5 out of 5 stars

Recovery truck arrived within 45 minutes on a Sunday late afternoon. Car was loaded and secured efficiently. Technician took care of us, including our dog, and drove us directly to our house, around 7... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Car Repair and Maintenance
  4. Towing Service
  5. Vehicle Inspection

About Green Flag Breakdown Cover

Written by the company

Green Flag won’t leave you stranded at the roadside. We have over 3,000 technicians ready to help 24/7. Depending on the cover level you
choose, here are some of the things
you can get with our breakdown
cover:

  • 24/7 roadside assistance
  • Cover at home
  • National recovery
  • Onward travel
  • Unlimited callouts

    You may be charged if you call us
    out for a repeat problem within
    28 days.

Go to our website for more
information about Green Flag
breakdown cover.

Get breakdown cover

Green Flag is underwritten
by U K Insurance Limited


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

57K reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Simple to use website

Simple to use website, now I'm covered for breakdown on my daughter in law's car. What more do you want, really?

22 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

That's what we like to hear. Thank you for choosing our breakdown cover. Kirsty

Rated 5 out of 5 stars

Name change

Needed to change name on breakdown cover ...everyone very helpful

22 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're delighted to hear our colleagues were helpful with your breakdown cover, Susanne. Thank you for sharing your experience. Kirsty

Rated 5 out of 5 stars

Great price for the cover

Easy site to use and a nice price for that amount of cover 👌

25 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're pleased to see our policy ticked the right boxes, Kenny. Thank you for a top-mark review. Kirsty

Rated 5 out of 5 stars

Got what we wanted

No pressure excellent service

21 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Customer service is very important to us, so we're pleased to see your comments. Kirsty

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Clear instructions. Good value.

25 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Thank you for your feedback about our website, Fiona; we appreciate it. Kirsty

Rated 5 out of 5 stars

Only needed green flag 3 times in 10…

Only needed green flag 3 times in 10 years but they were there for me

22 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad we could be there for you when needed, Stuart. Thank you for trusting in our service. Kirsty

Rated 5 out of 5 stars

Very professional and pleasant to deal…

Very professional and pleasant to deal with under 5 minutes and completed very happy

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're so glad we could assist you quickly, Leanne. Thank you for your kind words! Kirsty

Rated 5 out of 5 stars

Easy simple

Easy simple

21 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

Just as your breakdown cover should be, Michael! Thanks for choosing Green Flag. Kirsty

Rated 5 out of 5 stars

Cheaper than the others

I found it very easy to sign up and at an excellent price. Different from the others as Green Flag use local garage's and £20 cheaper.

19 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're delighted you saved by joining us, Doug. Welcome on board. Kirsty

Rated 5 out of 5 stars

Straight forward process

Straight forward process, good prices on cover

21 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're pleased our cover fit the bill, Bev. Thanks for a five-star review. Kirsty

Rated 5 out of 5 stars

Happy, happy

Easy to understand and even easier to use!

21 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy when you're happy, Claire! Thanks for choosing our breakdown cover. Kirsty

Rated 4 out of 5 stars

Dealt with in a very professional…

Dealt with in a very professional manner and at my pace. Thank you

21 May 2026
Green Flag Breakdown Cover logo

Reply from Green Flag Breakdown Cover

We're happy to hear our colleague provided a suitable service for your needs, Dot. Thank you for your feedback. Kirsty

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