Greenfields Heat and Power Ltd Reviews 17

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. HVAC Contractor
  2. Electrician
  3. Heating Contractor
  4. Mechanical Contractor
  5. Plumber
  6. Solar Energy Contractor

Written by the company

Based in Penrith, Cumbria, Greenfields Heat & Power Ltd specialises in the design, installation, and maintenance of renewable energy systems for both domestic and commercial clients nationwide. Founded in 2009, our company provides services spanning plumbing, heating, electrical, and renewable energy solutions, all tailored to meet each customer's unique needs. As MCS-certified installers, we ensure our customers have access to various government grants and incentives, including the Smart Export Guarantee (SEG) for renewable energy, the Boiler Upgrade Scheme (BUS), and ECO4 funding (administered by a third party). Our ethos centres on delivering high-quality, innovative solutions while maintaining a transparent and customer-first approach. We are committed to staying at the forefront of the ever-evolving renewable energy industry, constantly embracing new technologies to provide the best possible outcomes for our clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable, efficient and cheerful.

Greenfields designed, installed and service a super-efficient air source, PV and underfloor heating system in my house and it's been trouble-free for over 3 years. Their knowledgeable teams are always cheerful and helpful, whatever my query. Thanks Greenfields !

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb customer service

Superb customer service, Nigel has worked with us on projects for many years and is so hard working and obliging. Nothing is too much trouble. They do their utmost to work in with other trades on projects keeping things flowing and reducing delays.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great-Exceeded expectations

Very friendly and helpful customer service. The engineers turned up on time and carefully explained what work was necessary. The repairs and service were carried out and everywhere was left in pristine condition before they departed. Great to deal with a local company with high standards.

4 February 2026
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Hi Joe, thank you for the great feedback. We’re really pleased you had a positive experience with the team and that everything was clearly explained and completed to a high standard. We’ll be sure to pass your comments on to the engineers.

Rated 5 out of 5 stars

Helpful and Knowledgeable Service

Very helpful appointment in respect of the operation and efficiency of an air source heat pump, and helpful advice in respect of ongoing search for a solar battery. Would recommend.

27 October 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your kind feedback. Great to hear the advice around your air source heat pump and solar battery options was useful.

We’re always happy to help if you have any further questions.

Rated 5 out of 5 stars

Greenfield - an organisation to rely on !

I use Greenfield for jobs on various properties in the town. I find them very efficient and able organisation covering a wide range of activities and I have confidence in what they do. It is very useful to be able to contact them or go along and see them to discuss matters with them and get practical and sensible help.

6 August 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your review. We really appreciate your continued trust in us across your properties.

It’s great to hear you find the team reliable and easy to deal with, and that the advice has been practical and helpful.

Rated 5 out of 5 stars

competence and professionalism.

This is a highly professional and competent company. They have installed all the renewable energy at our house, developing the system over a number of years. They have dealt with any problems quickly and efficiently, and have always helped us find the best solution. The staff are friendly, courteous and very helpful, and always respond quickly when contacted. We have never considered using any other company for our energy needs.

1 September 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your review, Veronica. We really appreciate your continued trust in us over the years.

It’s great to hear you’ve been happy with the systems and ongoing support, and that the team has been able to respond quickly and find the right solutions when needed.

Rated 5 out of 5 stars

Greenfields electrical work

We have used Greenfields for several projects over the past 10 years and always found them easy to deal with and willing to explore and explain various options to achieve our requirements. The quotations have always been accurate and suitably detailed. Timescales to carry out the work are realistic and they have liaised well with other contractors and electricity suppliers to minimise potential delays on the job.
The installation staff are hard working courteous, helpful and respect our property. They also tidy up afterwards.
The latest work they have done is the installation of solar panels which has gone very well and to quoted cost. They visited the site to gather information for the design and production of a quotation which we then discussed and agreed. On completion of the work the installer explained how too operate the system and left us with instruction books and certificates. They liaised with our electricity supplier to register the system for us.
We would happily recommend Greenfields and use them again on future projects.

31 July 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your review, David. We really appreciate your continued support over the past 10 years. It’s great to hear you’ve found the team easy to work with and that everything from design and quotation through to installation and handover has gone smoothly.

We’re pleased the solar installation met expectations, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

The workforce were polite and…

The workforce were polite and knowledgeable. They did the work as required to an excellent standard and installation was done on time and as per the quote. I would highly recommend this company.

1 September 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your kind feedback. Great to hear the team were helpful and knowledgeable, and that the work was completed smoothly and to a high standard.

We appreciate your recommendation!

Rated 5 out of 5 stars

Replacing a boiler

We contacted Greenfields in May 2025 for a quote to replace our old boiler. Two other heating engineers had previously declined the job, citing new regulations that would make the replacement difficult. However, Rich from Greenfields reassured us that they could help. He visited promptly, and we received a detailed quote just a few days later.

The installation team arrived on the agreed date and fitted our new external boiler efficiently. The lads worked hard, were polite and professional throughout. Since then, they’ve also returned to take care of some smaller plumbing jobs we had struggled to find anyone else to do.

It’s reassuring to know we now have a reliable company we can call on for future repairs or emergencies.

20 June 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your review, Anna. We’re really pleased we were able to help where others couldn’t and get everything sorted for you. It’s great to hear you were happy with the installation and the team, and that we’ve been able to support with the follow-up work as well.

We appreciate your trust and are always here if you need us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Greenfields do all our work and have done for years ! Very knowledgable and efficient !

28 August 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you very much for your review, James! Much appreciated.

Rated 5 out of 5 stars

heat pump

In 2024 we decided to make the change from heating our home using fossil fuels to using an air source heat pump. We invited Greenfields to help us explore our options. They came to our home and completed a very thorough survey before sitting down to talk through different solutions, using language we understood. A system design was completed and quote was prepared, which we were given time to digest before accepting. The installation was delivered on time, professionally leaving us with a system which operates exactly as they described. This winter our home has been warmer than ever before and we’ve even managed to save some money when compared to previous years. Delighted!

8 January 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your kind feedback, Jonathan. We’re glad the whole process felt clear and straightforward, and that the system is delivering the comfort and savings you were hoping for. I’ll pass your comments on to the team.

Rated 5 out of 5 stars

Electric Vehicle Charger

During early 2025 we purchased an electric vehicle and needed a charge point to be installed at our home. After speaking with lots of companies we were very impressed with how knowledgable and professional Greenfields were, we decided to get them to fit ours. A date agreed and the parts required were ordered, everything happened exactly as they described, their staff were amazing, respectful of our home and the charger looks and works brilliantly. A big thank you to their team!

3 January 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your review, Rebecca. We’re really pleased you chose us for your EV charger installation and that everything went exactly as planned.

It’s great to hear you’re happy with the end result and that the team looked after your home throughout. We appreciate your support.

Rated 5 out of 5 stars

Excellent service every time

After my boiler broke unexpectedly, Greenfields responded very quickly. Their heating engineer was super friendly and very knowledgeable. The fault with my boiler meant it needed to be replaced. The very next day my new boiler was up and running. The whole Greenfields were great to deal with, going above and beyond to help me. Excellent!

16 May 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your kind feedback. We’re glad we could step in quickly and get the issue resolved for you.

Great to hear the team made the process straightforward and got everything back up and running so quickly!

Rated 5 out of 5 stars

Great service and family approach

During a very difficult time our shower broke. I sent picture to Greenfields and research was done and picture of new shower was sent back to me. I approved and it was ordered and delivery was extremely quick, taking into account my circumstances. They took all the stress away. Typically holes were different sizes but plates were put on and nobody would know they were not part of the original shower. A later query was put right on the same day.
Thank you to all who ordered, fitted the new shower, it is super.

28 April 2025
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Hi, thank you for the review. We are always happy to help and are glad you love your new shower.

Rated 5 out of 5 stars

Excellent all round

We had Greenfields to advise us, and then carry out work, on our property in south west Scotland. Although they are based in Cumbria, they were happy to work here. We wanted to replace the decades-old oil boiler central heating and add solar panels to the garage. We already had solar on the house.
We had started working with a more local company but in the end, after several site visits and email exchanges, we had more trust and confidence in Greenfields than the people we had first sought out.

Eventually we agreed that Greenfields would put the solar on the garage, fit a smart charger for our electric car and replace all the central heating: new radiators and pipe-work, new hot water cylinder, controllers and a new Air Source Heat Pump. They also fitted batteries to the existing solar system on the house and integrated everything.

We had between four and six men working here at any one time. It was highly disruptive. However, all the men were courteous, cheerful, helpful and hard-working. They were fantastic. They were also skilful and knowledgeable - there was always someone who could answer our questions. They were sensitive to the fact that they were, in effect, causing chaos for a week in our home, and at times leaving us without any heating during February. However, although it may be a bit too much to write that they were a pleasure to have around, it was nowhere near as stressful and difficult as it might have been.

There is much paperwork involved in all of this. Greenfields said they would organise everything. They did.

They left us with a highly efficient system, all of which functions as it should. They were neat and tidy (at the end!) and I have no hesitation in recommending them.

20 February 2023
Unprompted review
Greenfields Heat and Power Ltd logo

Reply from Greenfields Heat and Power Ltd

Thank you for your kind feedback. This was a substantial project, and we really appreciate your choosing us to carry it out.

We’re glad the team supported you throughout and that everything is now running as expected. Thank you as well for your patience during the installation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look