Greeneking Pubs Reviews 

395
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor food quality, mentioning cold dishes, undercooked items, tiny portions, and unappealing ingredients that left them thoroughly disappointed after dining. People also reported deeply frustrating experiences with unexpected staff shortages, missing order items, and a complete lack of helpful support or genuine apologies when problems occurred. Some reviewers were happy with the friendly staff, welcoming atmosphere, and surprisingly tasty meals during their visits. Consumers noted that certain locations offered prompt service, hot dishes, and a pleasant environment that made their overall outing much more enjoyable and memorable.

What people talk about most

Product

Clients share ambiguous opinions on product with mixed experiences regarding the food. While some reviewers... See more

Staff

Customers consistently note ambiguous experiences with staff, reflecting high disagreement in their reviews.... See more

Location

Users describe ambiguous interactions with location, as consumer reviews span many different venues and... See more

Service

Reviewers highlight ambiguous aspects of service, experiencing a wide range of encounters. While many... See more

Quality

Reviewers mention negative feedback about quality, expressing widespread disappointment with the food.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Went to Royal George in Birdlip, Gloucestershire today for lunch. We looked for any lunch offers (none found) and when ordering drink’s mentioned we would be eating. Food was good quality, however... See more

Rated 2 out of 5 stars

Poster outside said two mains gor 15 Went in ordered two fish n chips and two cokes Charged £31 . Offer not valid on Sundays. Its not cod its pollock. Oven chips Microwaved mushy peas piping h... See more

Rated 2 out of 5 stars

Paid for a meal at the golden eagle in Thornton Cleveleys in July and food service was shocking and after an hour when asked where out food order was to be told it’s over an hour wait ! Food come out... See more


Company details

  1. Restaurant
  2. Bar
  3. Cafe
  4. Pub

Information provided by various external sources

Our Greene King Local Pubs are the heart of communities across the UK. Each one is unique, each with a different tale to tell. We serve quality beers and food.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

395 reviews

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2.7

All reviews

(395)

32 reviews in the last 12 months

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Rated 2 out of 5 stars

Poster outside said two mains gor 15

Poster outside said two mains gor 15
Went in ordered two fish n chips and two cokes
Charged £31 . Offer not valid on Sundays.
Its not cod its pollock.
Oven chips
Microwaved mushy peas piping hot
Expected better .

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Hi Everyone

Hi Everyone

We called into The Highway man Pub / Restaurant in Gravely Stevenage last night 24th January 2026

It seemed ok at first but almost empty
First of all we were asked if we had booked which was odd as it was empty .
They sat us in an area that after a while
absolutely stank of burning or over cooked cooking oil.

To say it was uncomfortable was an understatement and it made our clothes stink .

We thought well we have ordered and paid for our food now so let’s eat up and then leave as quickly as possible.

Well the food turned up and it wasn’t the best
No finesse or presentation just food that looked like it had been thrown on the plate .

So I wouldn’t recommend this Pub to anyone..

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Green King in Pilsworth

We visited the Green King in Pilsworth The PaperMill for breakfast. Two mega breakfast. Absolutely terrible. Toast was stale, bacon burnt, everything cold. Then went to soft play.

We definitely won’t be trying it again. Not worth the time or the money.

19 January 2026
Unprompted review
Rated 1 out of 5 stars

The chequers in Stotfold.

The chequers in Stotfold.

Avoid like the plague, landlords no matter how many it's had are powerless to change the pubs power supply issues, they can't change the utter garbage decor, they can't change the vomited wrenching menu, they can't change a thing.

Hive pubs aka Greene King are absent landlords with zero vision, and it shows with reviews.

They should be reported to every council and have landlords licences revoked.

They hike prices and make excuse after excuse about how thing ls will get better, they don't

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Our visit tonight to The Hungry Fox…

Our visit tonight to The Hungry Fox Hempstead valley. Food was hot andtasty .Jolene who took our orders was pleasant and very attentive to our orders that we placed with the emphasise did we have any allergies
The whole experience was very pleasant. It was nice to see the staff interacting with the customers in a warm and pleasant atmosphere. Niki is always like the rest of her staff very welcoming

15 December 2025
Unprompted review
Rated 3 out of 5 stars

Beware if you go there for a peaceful Sunday lunch if the TV is on, take your ear defenders with you!!

My friend and I went to The Tiger Moth for Sunday lunch. We were so looking forward to it because my friend has been virtually housebound after a lengthy stay in hospital, so this was to be a treat for her.
We were greeted and seated by a very friendly young woman who eventually served us our meals, which were delicious!
Unfortunately how experience was spoiled by an extremely loud football match! I understand you offer this in your pubs and I’m not against people enjoying themselves, but the diners around us were having to shout across the tables to have a conversation while eating! Do diners not have any rights to a peaceful Sunday lunch? Considering this was my friend’s first lunch out in ages I was extremely disappointed at the noise.

I can’t fault the staff or the delicious food, but does the TV really need to be so loud thus spoiling others enjoyment??

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Top marks to PIPPIN at Wyken Coventry!

Just visited The Pippin at Wyken Coventry & it was great! The lunchtime staff were DEVON, LEAH & good old JAY! A happy, carefree bunch,always with a smile & look like they actually enjoy their jobs & serving customers! Nice meal, but the lighting looks as though the meter needs feeding as it’s quite dark, given that this was lunch-time! Recommend it highly! Chris.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

The Bull

The Greene King called The Bull at Penenden Heath, Maidstone was worth five stars all day long. The service, quality of food, atmosphere were superb.
Highly recommended by me. Will be going there again.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

Booked a table at the Gemini in Dereham, Norfolk with the intention of watching the advertised Aspinall ufc fight and some dinner but come 7pm I've finished my dinner and downed 2 pints to be told that the fight won't be shown after all.
False advertising.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Portions are rubbish

Went to Ardencaple Hotel. They Forgot our food order. I got the lamb shepherds pie & my husband peppered mushroom pie. The portions were fine if you're a four year old child which we aren't. The carrots were like rubber & freezing. I don't eat much but there wasn't enough for me even with the side order of chips which was £3 for about 12 chips. My husband had the smallest portion of mash with his meal & he was still hungry after it. Total rip off.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

The Bear Tavern - A proper local pub

We visited The Bear Tavern last night to take advantage of a voucher for 20% off drinks that my husband won on the Greene King app. We opted for their Wednesday night £6 burger and fries which is great value for money. The barman (I don't know his name but he is blond and wears glasses and an earring) remembered our drinks order from a previous visit which made us smile. Our meal arrived promptly and was really tasty. The service was friendly and attentive without being intrusive. We are so lucky to have a great local right on our doorstep. Shout out to Jack, Kieran and the rest of the team.

17 September 2025
Unprompted review
Rated 4 out of 5 stars

The Griffin, Carlisle

Not very busy when we visited and selection of draft ales was limited. However, staff were very friendly and eventually a lovely pint of Timothy Taylor became available.
Even if your not an ale fan, would recommend, as staff went out of their way to make us welcome.

9 September 2025
Unprompted review
Rated 2 out of 5 stars

Lunch at Royal George in Birdlip

Went to Royal George in Birdlip, Gloucestershire today for lunch. We looked for any lunch offers (none found) and when ordering drink’s mentioned we would be eating.
Food was good quality, however the portions were not big, this was ok.
However on the way out saw a small sign on only one table offering a special lunch deal - 2 meals plus 2 drinks for £27.50
We paid over £45 for the same…disappointed for obvious reasons. We believe the staff should have mentioned the lunch offers or there should be more visible signage.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Never coming back

Food was very cold Not enjoyable disgusting the chicken was raw and I got food poisoning. Never coming back here again awful awful service hate the servers also , my kids got told off for playing in the garden like what that makes no sense it’s a garden and there was other children playing but only mine got told off

6 August 2025
Unprompted review
Rated 3 out of 5 stars

foul language

Visited the Red Lion in Portchester today for a meal and drink. Where we sat we could hear some guys quite close to the bar and the language they were using was awful. Will have second thoughts about going back again

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Food is quite awful

Food is quite awful, have had fish and chips twice this year from two different greenking pubs and the fish on both occasions was dry and minuscule hidden by layers of batter. The second time I complained and got a 25% discount.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Refuse the Union Flag and pay the…

Refuse the Union Flag and pay the price.
This company will not allow a person into any of their pubs with a Flag of St. George or our Union Flag.

I was a HUGE fan of Greene King Pubs (look at my reviews on Camera) always my first choice when visiting an area, but not any longer, I will not be spending a penny with them ever again.

29 August 2025
Unprompted review

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