Ordered 2 BT smart hub compatible phones for my elderly relative. The charging cable had come away from the plug/adaptor for her phone so was irreparably damaged. Checked around and new cable/adaptor... See more
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Review summary
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Reviews shaping this summary
Bought the wrong phones from Greenbox originally but they were so helpful via email. Ordered the correct ones and got refund on returned ones within a couple of days. Communication via email almost im... See more
Company replied
I purchased a Samsung Odessy monitor from here. Listed as refurbished but honestly.... it's brand new. Great condition. FANTASTIC price and delivery. Literally next day. Efficient service. Thanks you... See more
Company replied
Spotless, brand new phones which work perfectly. Quite easy to use with volume controls and answer machine. Delivery very accurate and fairly speedy. Excellent price, excellent phones with excellent... See more
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Company details
Written by the company
Need a new phone, device or appliance for the home? Tired of those dead spots in the house while trying to connect to the internet? Why not try one of our 'Renewed' products, not only will you receive an “As New” product but you will also save on money & help the fragile planet with our great money saving deals we have to offer. All of which come with a 12-month warranty for peace of mind.
Contact info
Unit 1 North Industrial Estate, BN9 0HE, Newhaven, United Kingdom
- 01273329449
- shop@greenboxshop.co.uk
- www.greenboxshop.co.uk
4.7
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Fast and efficient service
Fast and efficient service, nice looking product so far so good
7 July 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re delighted you were happy with our fast and efficient service. It’s great to hear you’re pleased with the product so far, and we hope it continues to serve you well. Thank you for your support!
The product was received faulty and…
The product was received faulty and there is no telephone number to speak to someone. I will not buy anything else
7 July 2026
Reply from greenboxshop.co.uk
We're very sorry to hear that your product arrived faulty and that you were frustrated by not being able to speak to someone directly. We understand how disappointing that is. Please contact us through website messaging or email with your order details, and our support team will work with you promptly to resolve the issue as quickly as possible.
Good product as described good price…
Good product as described good price delivered as promised
6 July 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re delighted to hear the product was exactly as described, competitively priced, and delivered as promised. We really appreciate your support and hope to serve you again soon.
Reply from greenboxshop.co.uk
Thank you for your review! We’re delighted you found our prices competitive and that your order arrived promptly. We really appreciate your support and hope to serve you again soon.
Reply from greenboxshop.co.uk
Thank you for your kind review! We’re delighted to hear you’re happy with both the product and the service. Your support means a lot to us, and we look forward to serving you again soon.
BT4600 SLAVE
BT4600 SLAVE. Bought from you and after 4 days the battery had not being charged!
2 July 2026
Reply from greenboxshop.co.uk
Thank you for bringing this to our attention, and we're sorry to hear you've experienced an issue with your BT4600 handset. This isn't the experience we want for our customers. Please contact our customer support team, and we'll be happy to troubleshoot the charging issue or arrange a suitable resolution as quickly as possible.
product and delivery as it should be
3 July 2026
Reply from greenboxshop.co.uk
Thank you for your review! We’re pleased to hear the product met your expectations and that your delivery arrived just as it should. We really appreciate your support and hope to serve you again soon.
Very fast service
Very fast service, quality product, competitive pricing. Fully recommended.
3 July 2026
Reply from greenboxshop.co.uk
Thank you for your fantastic review! We’re delighted you were pleased with our fast service, quality products, and competitive prices. Your recommendation means a great deal to us, and we look forward to serving you again soon.
Reply from greenboxshop.co.uk
Thank you for your wonderful review! We’re delighted your order arrived earlier than expected. We really appreciate your kind words and support, and we hope to serve you again soon.
Very pleased.
Bought a pack of 2 EE home phones. Good price, good communication, quick delivery. Package was new and unopened as described. Now installed and working well. Very pleased.
25 June 2026
Reply from greenboxshop.co.uk
Thank you for your fantastic review! We’re delighted to hear you were happy with the price, communication, and quick delivery, and that your EE home phones arrived exactly as described. It’s great to know they’re now installed and working well. Thank you for your support, and we look forward to serving you again.
My order was delivered quickly
My order was delivered quickly. Item exactly as described, in perfect condition. Excellent service.
30 June 2026
Reply from greenboxshop.co.uk
Thank you for your wonderful review! We’re delighted your order arrived quickly and that the item was exactly as described and in perfect condition. We really appreciate your kind words and support, and we look forward to serving you again soon.
Easy to use shop
Easy to use shop, item was reasonably priced, quickly despached and arrived in good condition. What more can I say!
29 June 2026
Reply from greenboxshop.co.uk
Thank you for your fantastic review! We’re delighted to hear you found our shop easy to use and that your order was competitively priced, dispatched quickly, and arrived in perfect condition. Your support means a great deal to us, and we hope to serve you again soon.
Reply from greenboxshop.co.uk
Thank you for your great review! We’re delighted we had exactly what you were looking for and that your order arrived promptly with no fuss. We really appreciate your support and hope to serve you again soon.
Reply from greenboxshop.co.uk
We’re delighted to hear you’re happy with your purchase. We really appreciate your support and look forward to serving you again soon.
Reply from greenboxshop.co.uk
We’re delighted to hear you’re happy with our service. We really appreciate your support and look forward to serving you again soon.
Excellent
Clear website with helpful information. Good price for charging pod and power supply for my dad's landline. Arrived very quickly.
12 June 2026
Prompt and punctual with delivery
11 June 2026
The ease of dealing with the company
The ease of dealing with the company, their efficiency in packaging and delivery. And when a self inflicted is made the calm way they corrected the problem
11 June 2026
very pleased customer
Being a born skeptic I thought I would be able to tell the difference between new and renewed - I couldn't!! The phones are exactly as I wanted, as is the price. Excellent delivery time as promised. All in all, I am very pleased with my purchase.
6 June 2026
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