When the first poster arrived, I was concerned with the quality of the print. I took photos of the mess of yellow ink on the edges, some smudges and some math workings on one corner. I contacted the company, who, through what seems to be a bot, said they would send a replacement. I agreed only if I was to receive a good quality print. The second poster arrived. This time the package was ripped. The poster seemed to be folded rather than rolled. The print was exactly as the first and no attempt was made to produce a clean print. I do not recommend!
Reply from Great BIG Canvas
Hello,
Thank you for your feedback. We apologize for your experience. Upon investigation of this issue, the smudges and math workings mentioned are actually part of the image file created by the artist. We are unable to edit or modify any of our images due to our licensing agreements with the artists. Every replacement will be printed the same way, since we are using the digital file supplied by the artist. We do apologize for the confusion regarding this. We're happy to help you with a return if you're interested. You can submit a form on our website or email us at social@greatbigcanvas.com.