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Company details
Information provided by various external sources
Grandmas Hotels
Contact info
United States
- www.grandmashotels.com
A very decent place to stay
Some of the pros include very friendly & helpful female receptionists, trustworthy staff, clean room, warm shower, good price, quiet area, strategic location, hairdryer, mini fridge, & there was a weight scale so I could check how many kg I needed to buy for my excess luggage.
Some of the cons include WiFi that was usually worsened between 00:00 and 07:00, & there was a house lizard in the room during the first 3 weeks of my stay. They also forgot to inform me of a new rule where the cleaning service would clean the room without being asked; this caused a problem as I was in the middle of presenting in an online meeting and the cleaning service kept knocking louder & louder for excruciating long minutes. But what was worse, they asked me to pay IDR 20.000 on my last day for a stain on the bedsheet (not from menstruation), which was ironic considering I stayed there for nearly 2 months and the dirt could’ve been easily rubbed off with a whitener that would only cost around IDR 11.000 for the entire bottle. Actually, I would’ve given a 5-star despite all the uncomfortable experiences IF only they wouldn’t make a fuss for IDR 20.000 to someone who was so very loyal and kept extending the stay for almost 2 whole months.
18 May 2022
Unprompted review
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