Gotyu Underwear Reviews 

14,779
TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

The panties feel like nappies - I got the discovery set in light/medium flow and 2 out of 3 panties feel like I have diapers on. The order also took way longer than imagined - I ordered in the midd... See more

Company replied

Rated 5 out of 5 stars

Extremely comfy, well washable at 60° after all, and also wearable as protection against otherwise painful trousers regarding that sensitive region of the body. Zero leaking for me, also overnight. Ho... See more

Company replied

Rated 5 out of 5 stars

the whole experience was a pleasure - gotyu has awesome offers and discounts as well as the best customer service. really good quality products, fast delivery and if there’s a problem and you contact... See more

Company replied

Rated 4 out of 5 stars

My panties came in the same size but fit completely different. The Leakproof Bia fits 2 sizes bigger so its way too wide, Leakproof Minerva is actually size-true, but the Venus Modell is one size smal... See more

Company replied

Company details

  1. Underwear Store

Written by the company

We are Gotyu- a brand by women, for women. We know from personal experience how frustrating period products and traditional underwear can be: uncomfortable, unreliable, or simply unflattering. That’s why we created Gotyu- to change all of that. Our underwear combines function, comfort, and design without compromise. It feels like your favorite underwear- only with superpowers. Our products are born from real needs and real experiences. Every panty and every bralette is thoughtfully designed, thoroughly tested, and developed with care- by a team who truly understands what matters. By women who were done with half-baked solutions. For women who want more than the same old thing. And for everyone who deserves to feel good in their body- every single day of the cycle. At Gotyu, you’ll find a wide range of styles, colors, and spapes that fit seamlessly into your daily life-whether at work, at night, or on the go. We listen to our community, take every piece of feedback seriously, and continuously evolve our products. Because we believe: Every woman is different- and every woman deserves the best. Gotyu stands for female empowerment, true innovation, and products that make your life easier. Sustainably made, thoughtfully designed, and driven by a clear mission to break taboos. For more freedom. For more comfort. For you. For all of us. ----------------------------------------------------------------------------------------------------------------- Wir sind Gotyu- eine Marke von Frauen für Frauen. Wir wissen aus eigener Erfahrung, wie frustrierend Periodenprodukte und andere Unterwäsche sein können: unbequem, unzuverlässig oder einfach nur unästhetisch. Deshalb haben wir Gotyu gegründet - um genau das zu ändern. Unsere Unterwäsche vereint Funktion, Komfort und Design, ohne Kompromisse. Sie fühlt sich an wie deine Lieblingsunterwäsche - nur mit Superkräften. Unsere Produkte entstehen aus echtem Bedarf und echter Erfahrung. Jede Panty und jedes Bralette ist durchdacht, getestet und mit Liebe entwickelt- von einem Team, das selbst weiß, worauf es ankommt. Von Frauen, die genug hatten von halbgaren Lösungen. Für Frauen, die mehr wollen als das Gewohnte. Und für alle, die sich endlich wieder wohl in ihrer Haut fühlen möchten- egal an welchem Tag des Zyklus. Bei Gotyu findest du eine große Auswahl an Styles, Farben und Schnitten, die zu deinem Alltag passen- egal ob für die Arbeit, die Nacht oder unterwegs. Wir hören unserer Community zu, nehmen jedes Feedback ernst und entwickeln unsere Produkte stetig weiter. Denn wir glauben: Jeder Frau ist anders- und jeder verdient das Beste. Gotyu steht für Female Empowerment, echte Innovation und Produkte, die dein Leben leichter machen. Nachhaltig produziert, fair gedacht und mit dem klaren Ziel, Tabus zu brechen. Für mehr Freiheit. Für mehr Komfort. Für dich. Für uns alle.


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3.7

Average

TrustScore 3.5 out of 5

15K reviews

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Replied to 70% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(14,779)

1,080 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great! Feels nice and works great

17 August 2025
Unprompted review
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your feedback! ✨

We're so happy to hear that you find it comfortable and effective.
Your support means so much to us, and we’re thrilled to have you as a customer! 😊

Rated 1 out of 5 stars

Would not recommend

Bras are very synthetic and thick but don’t absorb very well and keep breasts drenched

24 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you for taking the time to leave your feedback. 💜

We’re sorry to hear that the nursing bras didn’t meet your expectations regarding comfort and absorbency. Our nursing bras are designed with layered fabrics to provide both support and light absorbency, but of course every body is different and not every model works for everyone.

Our customer service team has already reached out to you directly. Unfortunately, you didn’t contact us first so we were not able to find a solution together right away – we’re always here to help and make things easier for you.

Rated 5 out of 5 stars

The products are high quality and keep…

The products are high quality and keep all their promises, shipping took a little while but otherwise everything is amazing!

15 August 2025
Unprompted review
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your 5-star review! ✨

We're so glad to hear you love them!

Your support means so much to us, and we’re thrilled to have you as a customer!😊

Rated 5 out of 5 stars

Perfect

Perfect! Aanrader

15 August 2025
Unprompted review
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your feedback! ✨

We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊

Rated 5 out of 5 stars

easy ordering and quick notications about shipping

The ordering process was quick and easy, and there are various payment options (I always prefer PayPal). You are always notified of the status of your order and shipment by email.

23 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your feedback! ✨

We’re excited to continue supporting you on your period care journey! 😊
Stay tuned – we have some exciting new products coming your way soon! 😊

Rated 5 out of 5 stars

Great Customer service

I got answers to My questions immediately and helpful.
The return was made quick because the size doesn‘t fit.
I can’t say anything about the delivery and products because it isn‘t delivered yet.

23 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your kind words! ✨

We’re so happy to hear you’re satisfied with our customer support!

We truly appreciate your support and can’t wait to bring you even more amazing products. 😊

Rated 5 out of 5 stars

Very comfortable bras and very good…

Very comfortable bras and very good quality

12 August 2025
Unprompted review
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your 5-star review! ✨

We're so glad to hear you love them!
We truly appreciate your support and can’t wait to bring you even more amazing products. 😊

Rated 3 out of 5 stars

Comfortable with some compromises

The Bra (Aurora) is actually quite good! It is comfy and indeed more invisible than other bras (not completely). But the straps of the bra are just too long. If you're already integrating adjustable straps, you'd think that would be enough - but no, they keep slipping off my shoulders (and that's really annoying). Maybe it's also because the straps sit relatively far out on the shoulders. An improvement for this model could be to provide crossed straps. Nonetheless, the bra is comfortable and, thanks to the beige tone, at least for my skin color (you could still make improvements here for a more inclusive design for more diversity!), it also fits wonderfully under light-colored clothing.

25 July 2025
Unprompted review
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for sharing your detailed feedback with us 💜

We’re happy to hear that you find the Aurora bra comfortable and easy to wear under light clothing – exactly what we aim for with this design.

At the same time, we appreciate your constructive points about the strap length, positioning, and the suggestion for a crossed-strap option. Input like this helps us fine-tune our styles so they can work even better for different body shapes and preferences.

Your note on the color range is also very valuable – inclusivity in skin-tone shades is something we’re continuously working on, and your feedback will be passed along to our product team.

Just drop us a message – we’re here to help you get the most out of your bra.

Rated 5 out of 5 stars

Very comfortable nursing bras

I habe ordered nursing bras and before, i habe tried ones from other brands, but they didn't fit and were very uncomfortable. The ones from Gotyu fit perfectly and are very comfortable to wear. I am very happy with the quality :)

7 August 2025
Unprompted review
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your feedback! ✨
We’re so glad to hear that our underwear is helping you save money while keeping you comfortable!
We’re excited to continue supporting you on your period care journey! 😊
Stay tuned – we have some exciting new products coming your way soon! 😊

Rated 1 out of 5 stars

The slips did not fit

The slips did not fit, I wanted to send them back but up to now I did not receive an address where to send it. I accept totally, to pay for it1
Greetings!
Ursula

23 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you for sharing your feedback!
I’m sorry to hear that you had trouble getting the return address.

We sent you the information by email on Tuesday and have just re-sent it again. Please also check your spam or junk folder, as sometimes our messages end up there by mistake. Once you have the address, you can send the items back at your convenience, and we’ll process it right away!

If anything is unclear, just reply to our email – we’re happy to help you step by step!

Rated 1 out of 5 stars

Sizes are a catastrophe

Sizes are a catastrophe. Had to return twice because it is not true to size. And I don‘t like the Return policy. You have to pay the return and then you have two choices: Another size or a voucher.

23 July 2025
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Reply from Gotyu Underwear

Thank you for your honest feedback — we’re sorry to hear that the sizing didn’t work out as expected.
We know how important it is to find the right fit, and sometimes it takes a few tries to discover the perfect model and size.

Regarding our return policy: we offer a 30-day return window, and while return shipping costs are currently covered by our customers due to being a young company, we always strive to make the process as easy as possible. For hygiene reasons, we currently provide exchanges or shop credit for returned items.

Additionally, we offer a 14-day statutory right of withdrawal. If you cancel your order within this timeframe, we can of course process a full refund.

If you’d like, our customer care team is happy to help you find the best fit and answer any questions you may have. Please don’t hesitate to reach out! 💜

Rated 5 out of 5 stars

Great product

Great product, fast delivery

19 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your 5-star review! ✨

We’re thrilled to hear you’re happy with your purchase and the process was easy!

We truly appreciate your support! 😊

Rated 1 out of 5 stars

Poor quality

Poor quality. Very unprofessional customer service.

6/8 still no solution. Did not received a return label or address.

17 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thanks for your feedback!

We’re sorry to hear that your experience didn’t match your expectations. Our team has already reached out via email with a solution, and we hope to hear back from you soon so we can assist further 💌

Rated 5 out of 5 stars

Fast and easy delivery to Sweden

Easy to order, fast delivery, good quality

15 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your 5-star review! ✨

We’re thrilled to hear you’re happy with your purchase and the process was easy!

We truly appreciate your support! 😊

Rated 4 out of 5 stars

good quality for good price

good quality for good price, but the shipping needs a little bit longer

16 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your feedback! 😊
We’re glad to hear you’re happy with the quality and price of our products.

Regarding the shipping time, we appreciate your patience and are continuously working to improve delivery speed.

If you have any questions or need assistance, feel free to reach out anytime! 💌

Rated 1 out of 5 stars

I would never never order anything from…

I would never never order anything from this company. They write a lot about customer happiness but in the end all they care about is money. I order the wrong size and just want to ask them if they can exchange a size smaller for me. But all I have to hear is paying fee for the exchange and paying fee for the return. They don’t even deserve a star

19 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you for your feedback!

We offer all customers the option to return items within 14 days of receiving them, for an exchange you can reach out to us within the first 30 days of receival – and we’re always happy to help find a good solution. It’s true that we don’t cover return shipping costs, which is noted in our return policy, but we understand that’s frustrating and we’re working on improving the process.

Rated 5 out of 5 stars

Approved!!!!

Very comfy I like it

3 August 2025
Unprompted review
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your feedback! ✨

We're so glad to hear you love them!

We truly appreciate your support and can’t wait to bring you even more amazing products. 😊

Rated 5 out of 5 stars

Absolutely fantastic! Defo ordering again!

Super happy with the quality and designs. Perfect for every day of the period. Will definitely order again and hopefully get lucky with different colours then.
Happy to have finally ordered. I was missing out on the quality!

19 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your 5-star review! ✨

We’re thrilled to hear you’re happy with your purchase!

We truly appreciate your support! 😊

Rated 5 out of 5 stars

You need those bralettes!

I am absolutely obsessed with the aurora bralette! The fit is amazing and it feels like a second skin. I was a little scared of buying a bralette online, but Gotyu changed my mind! I will definitely buy some more things from their website.
I don't want to take my bralette off because it feels so comfortable!
My order was shipped within a couple of days and I received it very quick. So, everything is perfectly great!

8 July 2025
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your feedback! ✨

We're so happy to hear that you find it comfortable and effective.

Your support means so much to us, and we’re thrilled to have you as a customer! 😊

Rated 5 out of 5 stars

Very comfortable and high quality…

Very comfortable and high quality underwear! Love to wear gotyu during my period.

1 August 2025
Unprompted review
Gotyu Underwear logo

Reply from Gotyu Underwear

Thank you so much for your feedback! ✨

We're so glad to hear you love them!

We truly appreciate your support and can’t wait to bring you even more amazing products. 😊

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