GoSingles Reviews 

217
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Travelers frequently praise the exceptionally friendly staff, delicious meals, and brilliantly organized itineraries that consistently make participants feel welcome and fully included throughout the entire journey. Many consumers happily share wonderful stories of forming lasting friendships and enjoying truly memorable adventures across various stunning destinations around the world. Some people also felt that group organization and pre-trip communication could be improved, noting unexpected small group sizes and inconvenient travel logistics. A few other people additionally mentioned that certain hotel accommodations, outdated room conditions, and local transport arrangements occasionally fell short of their overall expectations.

What people talk about most

Holidays

Customers consistently note positive experiences with holidays, highlighting great organization and wonderful... See more

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, welcoming, and hard-working.... See more

Location

Users describe ambiguous interactions with location, as opinions are heavily divided. Some reviewers... See more

Service

Consumers find service to be ambiguous, reporting vastly mixed experiences with the offerings. While some... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement among reviewers.... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My advice to anyone thinking of choosing a holiday with this company is to find out the minimum required persons they accept for the trip they are interested in. If possible ask them how many peopl... See more

Company replied

Rated 3 out of 5 stars

I enjoy the holiday and the company of the rest of the group. I didn't like it when I found out that go singles forgot to buy the tour tickets for Granada for the group until the 12th hour when we all... See more

Company replied

Rated 3 out of 5 stars

Firstly I arrived at Heraklion airport at 20.30. I then had to wait 2 hours for another flight to arrive before I got my transfer, arriving at the hotel around 23.00. It was quite a surprise that the... See more

Company replied

Rated 3 out of 5 stars

as always Jennie was super helpful throughout the whole process of booking she really is a credit to your organisation However unfortunately this doesn’t appear to be the case with all members... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Holidays designed exclusively for solo travellers aged 30s, 40s, and 50-plus, our singles holidays offer the perfect opportunity to connect with like-minded individuals in a secure group setting, all while saving you money on single supplements.


Contact info

3.8

Great

TrustScore 4 out of 5

217 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(217)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

Paphos 2025

Hi
I was really looking forward to this holiday to Paphos, unfortunately it didn’t work out.
When I first booked I was told that around 6 would be the minimum in the group. It turned out to be myself and two others . Although very nice people we had absolutely nothing in common
They smoked, I detest smoking. I drink and want some fun . They were teetotal and were in bed by 9pm
It would have been better if I had gone away on my own . The hotel was adequate but remote so I didn’t have anywhere to explore safely alone . They placed us in rooms as far away as they could from reception/bar/ restaurant area . The food was basic and boring
The pool and beach areas were very good
All in all , I started the holiday upbeat and left feeling depressed and ripped off
I have tried many singles holidays and this is the worst regarding enjoyment and value for money
Never again

30 April 2025
Unprompted review
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Reply from GoSingles

Dear Christine Morris

Thank you for your feedback. We're sorry to hear that your holiday in Paphos didn’t meet your expectations, and we appreciate you taking the time to share your experience.

We must respectfully disagree with some of your comments. The group size for this departure was indeed six guests, which aligns with the information provided at the time of booking. We understand, however, that you may not have connected with other travellers, and as is clear from your review, your personal preferences and lifestyle didn’t align with theirs.

While we do our best to bring like-minded solo travellers together, we cannot guarantee compatibility in terms of habits or social expectations. Everyone joins these holidays for different reasons – some to relax, others to explore, and many to enjoy company – and these preferences can vary widely. This is precisely why we offer our “Find Your Travel Circle” tool online, to help match travellers with similar interests and expectations before they book.

Regarding the accommodation, the 3-star hotel you selected was delivered as per the package you purchased. It offers a quiet and scenic setting, which many of our guests enjoy, but we appreciate that it may not have suited your personal desire for more nightlife or centrally located activities. Room allocations are made by the hotel and are subject to availability at the time of check-in, but we are sorry if the location of your room was inconvenient.

We must also point out that another guest from your very same holiday has submitted a positive review praising the experience – a reminder that each traveller’s perception is personal and can differ greatly.

While it’s unfortunate this trip didn’t align with your expectations, we remain confident in the value and quality we provide. Our prices remain highly competitive for solo holidays, and we continue to welcome thousands of happy solo travellers every year.

We wish you all the best in your future travels.

Best regards,

GoSingles

Rated 5 out of 5 stars

Just got back from an amazing trip to…

Just got back from an amazing trip to Malta with a great bunch of 50+ solo travellers! We stayed at the Solana Hotel – comfy, friendly, and in a perfect spot. Everything was easy and well planned, with plenty of laughs, sightseeing, and chill time. Such a fun and relaxed holiday!

13 April 2025
Unprompted review
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Reply from GoSingles

Dear Evie

We're pleased to hear you had a great time on your holiday with us – thank you for your kind words and lovely review 😊

Best regards,

GoSingles

Rated 5 out of 5 stars

Had an amazing solo holiday in Crete…

Had an amazing solo holiday in Crete with GoSingles! Stayed at the Anais Hotel – super friendly, great food, and a lovely relaxed vibe. The rep was brilliant and made everyone feel welcome. Met loads of other solo travellers and had such a laugh. Already thinking about booking the next one!

22 April 2025
Unprompted review
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Reply from GoSingles

Dear Maryam,

We're pleased to hear you had a great time on your holiday with us – thank you for your kind words and lovely review 😊

Best regards,

GoSingles

Rated 5 out of 5 stars

Overall I enjoyed the GoSingles holiday…

Overall I enjoyed the GoSingles holiday however the descriptions were misleading for the time of my visit. The promised vistas of the mountains in Nepal were clouded in smog and dust which persisted until the last day of the holiday when it had rained and finally the mountains started to appear. The journey to Pokara was extremely bumpy as the road is being rebuilt and took all day each way so in effect we lost two days of our holiday. This could have been acceptable had we been able to see the landscape.
Bhutan exceeded my expectations from my arrival at a beautiful airport followed by an unexpected short visit to a festival on the way to Thimpu.
Both of the guides we had were extremely knowledgeable, friendly and helpful as were the drivers. Thank you to Deepak and Dorjo or Gyeltshan as we later found out was his given name. They were both exceptional and made the holiday extremely interesting despite smog, dust and cloud. Along with their drivers they deserved their rest at the end of long days.
All the hotels were welcoming but only the ones at Thimpu and Pokara were easy to walk out of and shop locally after the days’ touring. I was expecting and hoping for local dishes but the dinners were largely tepid, if not cold, uninspiring buffets. The lunches in Bhutan were the same. The breakfast offerings were much better. I found the food totally underwhelming and a disappointment, however the food in the cafes Deepak took us to in Nepal gave me a better taste. I did hear a comment that ‘Europeans and Americans don’t like spicy’. Also the hotels used seemed all to be set up for conferences and maybe smaller hotels would have been better to get a most realistic taste of Nepal and Bhutan. I don’t know if that would be possible but the only thing I can say is that I didn’t put on any weight!
And finally the notes for the last day were not complete in that there was nothing mentioned about how we were to get from the airport into Kathmandu, where we were to store our luggage for the day or how we should freshen up for our long journey home. Evidently from the phone call from GoSingles a week after returning home I was told that the information for this was to be left to the guide. In the event we as a group contracted the Nepal guide, Deepak, to arrange a day of sightseeing and a hotel near to the airport where we could freshen up and get ready for the flights home at additional expense to ourselves.

8 April 2025
Unprompted review
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Reply from GoSingles

Dear Catherine

We're pleased to hear you had a great time on your holiday with us – thank you for your kind words and lovely review 😊

Best regards,

GoSingles

Rated 4 out of 5 stars

Tropical Paradise

Fabulous Maldives sailing holiday with Go Singles. Have already discussed some booking/website issues with the office, including
- Payment on site - Already implemented since I booked apparently
- Package info on site
- Group booking info
- Booking/Check In communication

Otherwise, the holiday was great ! Snorkelled with nurse sharks, stingrays, manta rays, assorted fish and creatures, soaked up all the beautiful beaches and crystal clear waters !🌞🐠👙🪸🦈🛳️🏊🏻‍♀️🐡🏖️🐬🤿🐙🩴😎

31 March 2025
Unprompted review
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Reply from GoSingles

We're pleased to hear you had a great time on your holiday with us – thank you for your kind words and lovely review 😊

Best regards,

GoSingles

Rated 1 out of 5 stars

An absolute shambles

The original holiday I booked was cancelled short notice, so both destination and dates had to be changed.
The refund for the excursions which I couldn't now go on took 16 working days to come through - litterally the day before I was flying out to the new holiday.
The staff on the phones and emails had attitudes and were unhelpful - the answer to any problem being to cancel the holiday for a refund and book it myself.
They changed the hotel after we had booked, to a cheaper hotel further from the beach and under the flight path for the take-offs from the airport - while a search of the 2 hotels websites confirmed that the new hotel was considerably cheaper, I was told no partial refund would be given, but I could cancel for a full refund and book it myself. Although seeing how long that refund would take I wouldn't get it until after the holiday had finished so I couldn't afford to do this.
The taxi to the airport didn't show up, we called the rep who said to wait a little longer, then turned off her phone so we couldn't contact her again. Ended up having to pay for a private taxi - and go singles said they wouldn't refund us because there was a paid one on its way (after 40minutes waiting it just seemed safer to pay out and get to the airport).
The company lied about what amenities were available at the new hotel, the numbers/sexes/ages of people who would be on the trip.
I would never use them again and will tell everyone I know not to either.

8 April 2025
Unprompted review
GoSingles logo

Reply from GoSingles

Dear Paula,

Thank you for your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations, and we appreciate the opportunity to respond to the points you’ve raised.

Firstly, we apologise for any disappointment caused by the change in your original holiday. The adjustment in destination and dates was necessary due to a seasonal programme change from our winter to summer schedule. We understand that any alteration can be inconvenient, so we offered you the option of a full refund at the time, should you wish to make alternative arrangements independently.

With regard to the excursion refund, we must respectfully disagree with your comment. The refund was processed within our stated timeframe and cleared into your account prior to your new departure, albeit understandably close to the travel date. We do strive to process such matters as quickly as possible.

Regarding the change in accommodation, the hotel selection was updated in line with the revised itinerary and seasonal programme. You expressed concerns about the price difference between the hotels, which we investigated thoroughly. Our findings—and indeed your own subsequent checks—confirmed that the revised hotel was of a higher category and cost, making it an upgrade, not a downgrade. While we did offer you the option to cancel and rebook yourself to allow for your own price comparison, we certainly didn’t encourage you to do so out of inconvenience, but rather to offer full transparency.

Regarding your airport transfer return, we’re sorry for the delay you experienced. There was a local traffic disruption which affected scheduled pick-ups. Our rep did communicate this and advised to wait; however, we understand your decision to take a private taxi instead. A goodwill refund for this was offered, despite a vehicle being en route.

Lastly, we completely refute the suggestion that we misrepresented hotel amenities or guest demographics. All our holidays are clearly described at the time of booking and we endeavour to keep this information accurate.

We understand your frustration, but we’re disappointed by your overall conclusion, particularly given the steps we took to support you throughout. We remain committed to improving and learning from all feedback, and we’re truly sorry that your experience didn’t reflect the high standards we aim to deliver.

Best regards,

GoSingles

Rated 5 out of 5 stars

My first singles trip and it didn’t…

My first singles trip and it didn’t disappoint. Great to travel in a small group of 3. Excellent guides and drivers. Highly recommend Go Singles.

18 March 2025
Unprompted review
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Reply from GoSingles

Thank you so much for your lovely review! We're delighted to hear your first singles trip was such a positive experience. Travelling in a small group can make all the difference, and we're so pleased our guides and drivers helped make it special. We really appreciate the recommendation and hope to welcome you on another Go Singles adventure soon!

Rated 5 out of 5 stars

Cruise from Seville

The boat, crew and food were first class. Although the weather was terrible we were still able to get to most of our destinations by coach. The team leader was extremely pleasant and helpful. Would not hesitate to recommend Go Singles and Croisi Europe

6 March 2025
Unprompted review
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Reply from GoSingles

We're delighted to hear you enjoyed the boat, crew, and food – even with the less-than-ideal weather. It's great that you were still able to explore most of the destinations, and we’re especially pleased to hear your team leader made a positive impression. Thank you for recommending GoSingles– we truly appreciate it and hope to see you on another trip soon! 🚢✨

Rated 2 out of 5 stars

It wasn’t really a cruise because we…

It wasn’t really a cruise because we spent most of the time the time docked and just went up and down the river a little bit on one day. Part of the floor of my cabin was wet the whole time. The chef did his best to prepare lovely meals, but the entertainment was absolutely dire.

6 March 2025
Unprompted review
GoSingles logo

Reply from GoSingles

Thank you for your feedback. We’re sorry to hear the cruise didn’t fully meet your expectations. Unfortunately, due to the challenging weather conditions, some adjustments had to be made, which did affect the sailing schedule. That said, our onboard chef worked hard to deliver lovely meals throughout, and we’re glad you recognised his efforts.
While entertainment is always subjective, we’re sorry it didn’t meet your standards. Other group members on board rated the experience highly in here, and our onboard representative observed that you seemed to be having a fabulous time and expressed your satisfaction during the trip.

We understand that perspectives can change once home, but we do take all feedback seriously and will continue to use it to improve future experiences. Thank you again for travelling with Go Singles.

Rated 4 out of 5 stars

It was not a river cruise

My experience with this so called river cruise was very disappointing. I feel Croisieurope should have used the weather forecast which resulted in only one day's cruise to nowhere and back.
My reason for late booking was sailing though the Bay of Cadiz but apparently the water was too rough despite the fact that this ship Belle de Cadix was able to go to sea. We did all our excursions by coach.

6 March 2025
Unprompted review
GoSingles logo

Reply from GoSingles

Thank you for sharing your feedback. We’re sorry to hear that the weather impacted your experience—unfortunately, it’s something beyond our control. The safety and comfort of our guests always come first, and while the Bay of Cadiz can sometimes be unpredictable, the decision to adjust the itinerary was made with that in mind.

That said, we’re pleased to hear that the group still enjoyed the overall experience and we hope the included excursions by coach still allowed you to explore and appreciate Spain.

We do hope you’ll consider joining us again in the future for a smoother sailing experience!

Rated 5 out of 5 stars

Maldives

What a fantastic trip on the Yasawa Princess last week in the Maldives. I was a bit concerned to be the only person with Go Singles that week but the boat was full with other guests and the whole experience was amazing. The staff work so hard and cannot fault a thing. Only regret is I didn’t go for 2 weeks.

2 February 2025
Unprompted review
Rated 3 out of 5 stars

My break 2024

My break with go singles was lovely to say the least but all i wanted was a holiday to celebrate a number of things that i had acomplished in that year, the arrival in malta was delayed, then was shown to a private car when everyone else presumably were in a coach so they would have known about the "go singles"group?
so i only went off a number incase of emergencies.
knowing not one passenger and shy as flown alone
the overwhelmingness. was slow but after the exciting excursions which filled the time i was not left alone much. there was a Meet and greet sess going on in the week of Christmas and new year but as it wasn't made clear on the app i did not attend.post was there when got back! the excursion to velletta later on in the week was boring outdated and as was.
think my rate applauds this, as is,it is scary going though flights and soloing but if your thirst for adventure or just relaxing i recommend to GO

23 December 2024
Unprompted review
GoSingles logo

Reply from GoSingles

Thank you for sharing your experience with us. We’re delighted to hear that your break with Go Singles was overall a positive one and that you enjoyed the exciting excursions and the opportunity to connect with fellow travellers as the week progressed. It’s wonderful to know that despite the initial nerves of travelling solo, you found the holiday fulfilling and would recommend Go Singles to others.

Rated 1 out of 5 stars

This is an honest review

This is an honest review, and I wish I had read previous reviews before I booked with Gosingles.
To clarify I did go over the Christmas period, but that should not make a difference as it was advertised as a Christmas/Festive break.
The transfer from the airport to the hotel was the first issue as I had to make a telephone call to find out where they were as I could not locate anyone with a GoSingles board. I did finally locate the driver and two other members of the party, who also had trouble locating the driver.
The hotel was fine, the room was clean and what I was expecting. The age demographic of the guests was more to the elder side, but thats to be expected.
No sign of any representative from GoSingles were present or when they would be around.
There was meant to be five in our group, but we never did see any sign of the other two members, but seeing as there wasn't a welcoming meeting we would not have had a clue who they were.
I messaged, via the app, my disappointment of the lack of anyone from GoSingles being present. That afternoon when I went back to my room, there was a letter on the floor which said that the rep was surprised that no one was around at 14.30 for a meet and greet, and we should all go to reception to find out about a table that they had arranged for us all to eat at.
I did this and reception had no idea what I was on about.
All of this aside, I did enjoy my stay in Malta but this had nothing to do with GoSingles. Their input went as far as taking the money and booking a hotel and flights, which I could easily have done myself and saved some money.
Again, this is my honest review and experience of using GoSingles. I won't be using them again

24 December 2024
Unprompted review
GoSingles logo

Reply from GoSingles

Thank you for sharing your honest feedback about your recent holiday in Malta. We’re sorry to hear that you didn’t find the service acceptable and that your experience fell short of your expectations.

We would like to clarify that our representative was present throughout the holiday, as they strive to support all our guests and ensure the smooth running of the trip. However, we regret that you didn’t feel this was adequately communicated or experienced during your stay. Typically, we receive glowing reviews about the service provided by our reps, so it’s disappointing to learn that this wasn’t the case for you.

Your concerns about the meet-and-greet arrangements and the lack of clarity regarding group activities are taken seriously. We’ll review our processes to ensure that communication is clearer and more consistent for all future trips.

We’re pleased to know that you enjoyed your time in Malta and appreciate your feedback, which helps us identify areas where we can improve. Should you wish to discuss your experience further, please don’t hesitate to reach out directly.

Thank you again for your review, and we hope that you’ll reconsider joining us on another holiday in the future so we can provide you with the excellent experience we strive to deliver.

Rated 1 out of 5 stars

Go Singles was rather a disappointing…

Go Singles was rather a disappointing experience.
The first warning sign of poor service was when I arrived at Gatwick and noticed that Easy Jet provided a two tier cabin bag policy. (I had never flown with Easy Jet before).
Go Singles web booking procedure did not give me the option to select large cabin bag.
The only option they provided was one small soft bag free, resulting in me having to choose the only other option provided by Go Singles of an exorbitant fee for 20 kg hold luggage just for my 9.2 kg bag. (No option to choose less than 20 kg)
My bag would have been within the large cabin bag range and cost a minimum of £5.99.

While I am full of praise for Hotel Santana, the meals, the facilities and its staff (who were all friendly and efficient) the Go Singles part of the holiday was below par for the cost.
I met with two fellow Go Singles after landing in Malta when we met the transfer driver, and it appeared to all of us that we were just a party of three. We were not informed otherwise until near the end of the week, in a rather curt note pushed under each of our room doors.
This note was from the Go Singles representative who had come to the hotel that afternoon. In his note he seemed to be a little annoyed that we were not in attendance for his visit.
Had we been previously advised of his intended visit then I am sure we would have tried to accommodate him.
Inside the welcome envelope, received at check in, a letter stated that the representative would visit on the date and time stated on the front of the envelope. However the envelope gave only our arrival and departure times.
Their representative’s note also advised of his arrangement for the hotel to provide a reserved table for our party (of apparently five). Again this had not been previously informed to us until near the end of the week. By this time we three had already been meeting occasionally together at meal times. Because there was only one planned excursion we had spent our days on our individual explorations of what Malta had to offer which resulted in us sometimes returning back at the hotel at different times and therefore missing each other at meal times.
Which brings me to the single provided excursion.
Granted, that our holiday began over the Christmas period and I make small allowances that some excursions would not be available, however our one included excursion, to Valletta, was not until the very last full day of our stay, by which time, I for one, had visited Valletta three times (once even on Christmas Day) so there wasn’t much that I had missed in and around Valletta. Our excursion could have been made within the first couple of days which would have given the three of us the opportunity to meet with the other two of our party. We never did get to know who they were.
So all in all I echo what the other two of our trio have said about Go Singles in our meal time conversations, which was much on the lines of the foregoing comments.
Perhaps Go Singles will take these observations under consideration for future planning.

24 December 2024
Unprompted review
GoSingles logo

Reply from GoSingles

Thank you for taking the time to share your thoughtful and detailed feedback about your recent experience with Go Singles. We sincerely apologise that certain aspects of your holiday did not meet your expectations.

We regret the inconvenience you experienced regarding the cabin bag policy. While we strive to provide clear and comprehensive information during the booking process, it’s evident that there was a lack of clarity regarding baggage options for EasyJet flights. Your feedback will be shared with our team to ensure we improve this aspect of our service and provide more flexibility and transparency moving forward.

We’re pleased to hear that you enjoyed your stay at the Hotel Santana and appreciated the meals, facilities, and friendly staff. We would like to clarify that our representative was present throughout the holiday, as they strive to support all our guests and ensure the smooth running of the trip. However, we regret that you didn’t feel this was adequately communicated or experienced during your stay. Typically, we receive glowing reviews about the service provided by our reps, so it’s disappointing to learn that this wasn’t the case for you.

Regarding the excursion to Valletta, we understand your disappointment in its timing. Scheduling excursions earlier in the trip can indeed foster better connections among guests and allow everyone to make the most of the experience. Your suggestion is well-taken and will be factored into our planning for future trips.
Your comments are invaluable in helping us improve, and we will take these observations under careful consideration to enhance the experience for future guests.

Thank you once again for your feedback. While we deeply regret that your experience was not what you hoped for, we hope you will consider giving us another chance in the future to provide the high-quality holiday experience we strive to deliver.

Rated 3 out of 5 stars

The Queen Hotel Chester @ Christmas

The Queen Hotel was a lovely place, a bit of a walk into the city. Went into the centre a couple of evenings. It had stated entertainment on 2 nights. Christmas night was just a lady singing during the simple buffet and stopped at 8.30. Couldn't call it evening entertainment. Boxing night was great, proper entertainment and we were all up dancing. Food ok but only cheesecake for desert each day

24 December 2024
Unprompted review
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Reply from GoSingles

Thank you for taking the time to share your feedback about your stay at The Queen Hotel with GoSngles. We’re pleased to hear that you found the hotel lovely and that your festive break was a memorable one.

Rated 2 out of 5 stars

No planned entertainment

No planned entertainment - It would have made a lot of difference if there was organised entertainment by Go Singles.

Also, the mattress in the hotel was sinking in the middle with some hard lumps also, making it very uncomfortable.

Unfortunately, I wasn't very impressed with the holiday.

24 December 2024
Unprompted review
GoSingles logo

Reply from GoSingles

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your holiday did not meet your expectations and that you left feeling unimpressed. Your suggestion about including planned activities and entertainment is invaluable, and we will review this with our team to enhance future holidays for our guests.Your feedback is vital in helping us improve, and we truly hope you’ll give us another opportunity to provide you with a more positive experience in the future.

Rated 5 out of 5 stars

I had a wonderful time over the…

I had a wonderful time over the Christmas break in Chester. I met some lovely people, enjoyed the delicious menu and dancing and found Chester a great place to visit with all its history. I would encourage anyone travelling solo to give it a try, and there is no single supplement to pay.

25 December 2024
Unprompted review
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Reply from GoSingles

Thank you so much for your kind words about your Christmas break in Chester with GoSingles! We’re thrilled to hear that you had a wonderful time, enjoyed the delicious menu and dancing, and met some lovely people along the way.

We’re especially pleased to hear that you would recommend this experience to fellow solo travellers. We’re proud to offer holidays without single supplements, ensuring everyone has the opportunity to enjoy a memorable break in great company.

We’d love to welcome you back for another adventure soon and thank you for choosing Go Singles for your holiday!

Rated 5 out of 5 stars

Christmas in Chester

It was only a short break, with little opportunity to get to know everybody. However, those i spoke to were friendly and there to enjoy themselves.

Nothing was organised (apart from the food times). It was meant to be relaxing.

24 December 2024
Unprompted review
GoSingles logo

Reply from GoSingles

Thank you for taking the time to share your feedback about your short break with us. We’re glad to hear that you found those you spoke with to be friendly and enjoying their time – it’s always wonderful to see our guests connecting and making the most of their holiday.

We understand that a short break can sometimes make it challenging to get to know everyone, especially when the schedule is more relaxed. While we aim to provide a laid-back and enjoyable atmosphere, we also take your comments on board and will consider adding optional activities or opportunities for group interaction to enhance future experiences.

We’re pleased to know you appreciated the relaxing nature of the break and hope you left feeling refreshed. We’d love to welcome you on another trip, perhaps a longer one, where you’ll have even more opportunities to connect with others and explore.

Rated 5 out of 5 stars

Fabulous holiday.

This is the second Go Singles holiday I have been on and once again I have had a fabulous time. I hadn’t been on a river cruise before, but would certainly go again! I cannot fault the organisation of the holiday and was kept in touch throughout the whole process receiving detailed information about the itinerary, excursion vouchers and boarding passes. The accommodation was excellent as was the food. I met some really wonderful people and shared some very happy holiday moments with them. All in all fantastic holiday and I would highly recommend Go Singles. They will look after you so just book!

9 November 2024
Unprompted review
Rated 1 out of 5 stars

Go Singles cancel your trip and then make you wait for a refund

I booked a holiday with Go Singles for Christmas 2024 to Cuba. They asked for the balance mid October which I duly paid. Two weeks later they cancelled my holiday, citing insufficient people for a group booking. I’ve asked for a full refund which they tell me will take 14 working days, I want to book an alternative trip but can’t until they repay the almost £4K I’ve paid them.

It should not take that long to refund monies paid especially when it’s their choice to cancel my trip.

Not a great experience for a new customer and still waiting for my money back… good luck with this business model!!

11 November 2024
Unprompted review
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Reply from GoSingles

Dear Gordon Robinson

Thank you for your patience. We’re pleased to confirm that your full refund has now been processed and completed. The funds should appear in your account shortly, depending on your bank’s processing times.

While we understand the frustration caused by the cancellation, we are disappointed that you felt the need to leave a review on this matter, especially considering the full refund was processed within the stipulated time frame. Nevertheless, we sincerely apologise for any inconvenience this situation may have caused and appreciate your understanding.

If you have any further questions or need assistance, please don’t hesitate to reach out. We hope we might have the chance to welcome you on a future trip to provide the positive experience we strive for.

Best regards,

GoSingles






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