The sneakers I ordered were one size too small. The return required a bit more effort than expected, and I missed some communication along the way. That said, their support team stepped in and found a... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The tracking information was mixed up with Zalando’s and therefore quite confusing. DHL was indicated as the carrier, but the package was ultimately delivered by Bpost, which did not make sense. That... See more
Company replied
When I notified the Company that I had not recieved items that were ordered they followed up and reshipped the items.
Company replied
The product is of good quality and fits very well.
Company replied
Company details
- Activewear Store
- Fitness Equipment Store
- Gym
- Martial Arts Supply Store
- Sporting Goods Store
- Sportswear Store
About Gorilla Wear
Written by the company
Gorilla Wear supplies sportswear, lifestyle clothing, fight gear, and gym accessories. Our legacy began in 1982 in the United States of America. With decades of experience and a team of world-class athletes, we are committed every day to encouraging athlete motivation through products with unique designs and high functionality.
Over the past 40 years, our brand has become legendary. Athletes around the world have proudly worn or used our products for generations. And they still do, because, with customers from over 100 countries and more than 65 established distributors, we're still expanding our brand every day.
We take customer opinions extremely seriously so we can provide athletes with the best possible products and customer service. We'd love to hear about your experience with Gorilla Wear!
Contact info
Jan Tinbergenstraat 131, 7559 SP, Hengelo, Netherlands
- +31 743492741
- info@gorillawear.com
- www.gorillawear.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quality wristbands + bag
Quality is top wrist bands are also very good quality in surprised since I had a lot before and these ones are really good the duffel bag I got has top quality and overall recommended 10/10
14 August 2025
Unprompted review
Reply from Gorilla Wear
Hi Liam,
Thank you for your great feedback! We're happy to hear that both the wristbands and the duffel bag exceeded your expectations in terms of quality. It’s fantastic to know you would recommend them so highly.
We really appreciate your support and look forward to serving you again soon!
Best regards,
Gorilla Wear Customer Service
Love the shirt!!
24 July 2025
Reply from Gorilla Wear
Hi Jamie,
Thanks for your message — we're glad to hear you love the shirt!
Enjoy wearing it, and we hope to see you back soon.
Best regards,
Gorilla Wear Customer Service
I have never received my product…
I have never received my product regardless all the tracking messages from UPS stating it was delivered at my house. I opened a ticket to know where to pick it myself and instead I was told I will get a refund (which it still doesn’t arrive).
17 July 2025
Unprompted review
Reply from Gorilla Wear
Hi Gabriel,
We’re very sorry to hear about your experience and that your order hasn’t reached you as expected. We completely understand how frustrating this must be.
We’ve checked your case, and we can confirm that it’s currently under investigation with UPS. In the meantime, our customer service team has reached out to you directly via email with a solution so you won’t be left waiting any longer.
Thank you for your patience, and we’ll make sure this gets resolved as quickly as possible.
Kind regards,
Gorilla Wear Customer Service
Support came through – Now hitting the gym in style
The sneakers I ordered were one size too small. The return required a bit more effort than expected, and I missed some communication along the way. That said, their support team stepped in and found a good solution. I'm now happily wearing my new sneakers in the gym — and they fit perfectly.
18 July 2025
Unprompted review
Reply from Gorilla Wear
Hi J,
Thank you for your review!
We’re glad our support team could help turn things around and get you the right sneakers. It’s great to hear you’re now hitting the gym in style with a perfect fit.
Enjoy your new pair, and we’ll be here whenever you need us for your next workout essentials!
Best regards,
Gorilla Wear Customer Service
I have a Shaker with 2 compartments
I have a Shaker with 2 compartments, gloves 16oz, lifting straps, boxing wraps. All of these products I am very satisfied with, would not switch brands. My recommendation. Durable and relatively cheap for the quality.
20 July 2025
Unprompted review
Reply from Gorilla Wear
Hi Hamza,
Thanks a lot for your positive feedback!
We’re happy to have you as part of the Gorilla Wear community and to hear that our gear delivers the quality and durability you’re looking for.
We’ll keep pushing to bring you the best products, so you can keep pushing your limits.
Kind regards,
Gorilla Wear Customer Service
Taking care of me
Gorilla Wear taking care of me as usual! By the way, the dark blue gym shorts are a must
8 July 2025
Unprompted review
Reply from Gorilla Wear
Hi Carldon,
Thanks for the awesome feedback — we’ve got you, always! 💪
Great to hear you’re loving the dark blue gym shorts! The Tennessee Collection is a favorite among our athletes for a reason — built for performance, made to move.
We can’t wait to welcome you back in our webshop soon!
Kind regards,
Gorilla Wear Customer Service
Parfait ! Perfect !
Bonjour. Produits expédiés conforme à ceux tels qu'annoncés sur le web site. Expédition rapide et réception rapide. Bon choix d'entreprise de livraison, Les colis arrivent en parfait état. Très sérieux et totalement à recommander.
Hello. Products shipped as per those advertised on the website. Fast shipping and quick reception. Good choice of delivery company, the packages arrive in perfect condition. Very serious and totally recommended.
28 June 2025
Unprompted review
Reply from Gorilla Wear
Cher Freeman,
Un grand merci pour votre retour positif !
Nous sommes ravis de savoir que votre expérience avec Gorilla Wear a été à la hauteur de vos attentes – produits conformes, livraison rapide et colis en parfait état, c’est exactement ce que nous visons au quotidien.
Merci également pour votre recommandation, cela compte beaucoup pour nous.
Au plaisir de vous revoir bientôt sur notre boutique en ligne !
Sportivement,
L’équipe du service client Gorilla Wear
size chart is not accurate
size chart is not accurate. I should be able to wear a 4xl and when I got the shirts they were skintight and didn't fit
19 June 2025
Reply from Gorilla Wear
Hi Kevin,
Thanks for your feedback, and we're sorry to hear that the sizing didn’t meet your expectations.
We always aim to provide accurate size information, so your experience is important to us. If you haven’t done so already, feel free to reach out to our customer service — we’d be happy to assist you with a return or exchange and look into this further.
Thanks again for sharing your experience.
Best regards,
Customer Service Gorilla Wear
Disappointing Fit and Quality for the Price
The waist rolls in on itself as soon as I bend down, and the legs of my shorts keep riding up. The fabric offers little support and the elastic of the underwear shows through. At this price, I was hoping for much better quality.
Fast delivery and good tracking.
5 June 2025
Unprompted review
Reply from Gorilla Wear
Hi Christelle,
Thank you for your review and feedback. We're sorry to hear the product didn’t meet your expectations in terms of fit and support.
We noticed that this order was placed via Zalando. We recommend reaching out to Zalando’s customer service for further assistance regarding returns or product-related concerns. Of course, we’re also happy to help answer any questions if needed.
Thanks again for your honest feedback — it helps us improve.
Best regards,
Customer Service Gorilla Wear
I couldn’t be more impressed wit“Gorilla Wear: Performance and Fashion Perfectly Combined”h my…
I couldn’t be more impressed with my recent purchase from Gorilla Wear. The product is absolutely spectacular — it fits perfectly, feels incredibly comfortable, and offers excellent functionality for workouts and everyday wear. Not only is it practical, but it’s also stylish, which is a rare combination to find in activewear. Whether I’m at the gym or on the go, I feel confident and supported. Highly recommend Gorilla Wear to anyone looking for high-quality, performance driven apparel that doesn’t sacrifice style!
22 May 2025
Unprompted review
Reply from Gorilla Wear
Hi C.,
Thank you so much for your enthusiastic review! We're thrilled to hear that your new Gorilla Wear gear fits perfectly and delivers both comfort and style — exactly what we aim for. Knowing that you feel confident and supported in and outside the gym truly means a lot to us.
Thanks again for your recommendation — we hope to see you back soon!
Best regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Hi Christian,
Thanks a lot for your great feedback! We're happy to hear you're satisfied with the quality, value, and our support.
Enjoy your gear and we hope to see you back soon!
Best regards,
Gorilla Wear Customer Service
The shoe size I ordered did not fit and…
The shoe size I ordered did not fit and I reached out to the company via email twice over a several week period to exchange them for a different size and have heard zero response from the company.
23 April 2025
Reply from Gorilla Wear
Dear Edward,
We sincerely apologize for the lack of response — this is not the level of service you should expect from us.
Thank you for including your order number in your message — that helps a lot. We’ll pick this up immediately and make sure the exchange is arranged as quickly as possible. Our customer service team will contact you shortly with further details.
Again, our apologies for the inconvenience, and thank you for your patience.
Best regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Daryl,
Thank you for your feedback! We're glad to hear you're happy with the quality of our products.
We look forward to serving you again soon!
Best regards,
Gorilla Wear Customer Service
I know this brand since my Youth in the…
I know this brand since my Youth in the 80's. My very first gym sweatshirt was one of Gorilla Wear. So we go way back, more then 30 years since I'm almost 50.🙈 Ordering is simple, delivery is fast and quality is still 200%. Fan for life!!
25 April 2025
Unprompted review
Reply from Gorilla Wear
Dear Bruno,
Thank you so much for your amazing message — it means the world to us! It’s incredible to hear that you’ve been with Gorilla Wear since the 80s and that your first gym sweatshirt came from us.
We’re proud to still have your support after all these years, and we’ll keep doing our best to deliver the quality you deserve.
Best regards,
Gorilla Wear Customer Service
Overal really good
Shipment was fast.
Goods fit and look good as dicribed.
One zipper from the new pants is not working good, that's my only negative point.
16 April 2025
Unprompted review
Reply from Gorilla Wear
Dear Chris,
Thank you for your feedback! We’re happy to hear that your order arrived quickly and that you’re satisfied with the fit and look of the products.
We’re sorry to hear about the issue with the zipper on your new pants. That’s certainly not the quality we aim for. Please feel free to contact our customer service team with your order details and a photo of the issue — we’d be happy to assist you further.
Thanks again for your support!
Best regards,
Gorilla Wear Customer Service
The quality n delivery was…
The quality n delivery was perfect,suits the price..Thank u for delivering all the the way to Singapore..💪💪💪
16 April 2025
Unprompted review
Reply from Gorilla Wear
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you’re satisfied with the quality, delivery, and overall experience.
It’s great to know your order made it safely all the way to Singapore — we truly appreciate your support from afar!
Best regards,
Gorilla Wear Customer Service
Good bag for the gym
24 March 2025
Reply from Gorilla Wear
Dear Nick,
Thank you for your feedback! We're glad to hear you're happy with your gym bag.
Enjoy your workouts, and we look forward to serving you again soon!
Best regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Brian,
Thank you for your feedback! We’re happy to hear you’re enjoying the shirt.
We look forward to serving you again soon!
Best regards,
Gorilla Wear Customer Service
Reply from Gorilla Wear
Dear Rommel,
Thank you for your feedback! We're happy to hear that you’re satisfied with our products and timely delivery.
We look forward to serving you again soon!
Best regards,
Gorilla Wear Customer Service
contacted me whenever I had a question
20 March 2025
Reply from Gorilla Wear
Dear Joe,
Thank you for your feedback! We're glad to hear that our team was able to support you whenever you had a question.
If there's anything else we can assist you with, don't hesitate to reach out — we're always here to help.
Best regards,
Gorilla Wear Customer Service
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