Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... See more
Company replied
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See what reviewers are saying
Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... See more
Company replied
I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... See more
Company replied
Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor. I have been shoppin... See more
Company replied
Company details
About GO Outdoors - Wolverhampton
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, United Kingdom
- 01902 907455
4.8
Excellent
3K reviews
Asks customers to review
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Good store well worth a visit
Been today and there’s a lot of work going on in there. It is however a great store. I’m hoping that the fishing section will rival Kidderminster stores. Ann-Marie served me she was pleasant helpful and knowledgeable so 5 stars for her and 4 for the store. Hopefully be 5 after the refurbishment.
4 March 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Had just what we wanted at a great…
Had just what we wanted at a great price. Abi on the checkout very helpful .
28 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great products at great prices
Great products at great prices, very helpful and efficient staff
28 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Another great experience at go…
Another great experience at go outdoors. Staff are always very helpful and a massive range of stock. Special thanks to Kristy and jo who work at wolverhampton branch. Very polite and helpful
26 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Cashier was very polite willing to help…
Cashier was very polite willing to help me the thing I was looking for was not in stock but she went that extra mile great service
26 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Super helpful staff
Super helpful staff. Asked for some information on products, went out of their way to help..
7 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Exceptionally helpful staff on shop…
Exceptionally helpful staff on shop floor and till even though they hadn't got what I wanted in store. Full of useful advice. Was able to order product online but did have to purchase a new membership as it would not connect to make purchase but even with £5 membership fee still saved £52
23 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
A wholly pleasurable experience
Everyone we spoke to in store today, including Simran who served us at the till, was friendly, knowledgeable and helpful.
21 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great customer service received
Great customer service received! I feel that GoOutdoors staff are always approachable and helpful. I visited the store on 20th feb for a quick swap of items and we were served by Sabrina who was polite and friendly. Thank you for your service.
20 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Sabrina was very helpful and could not…
Sabrina was very helpful and could not do enough to help with my membership
20 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visit to Wolverhampton
Visit to Wolverhampton store was successful staff were helpful. Even though the store was under going major change. The staff member I spoke to (Sabrina) was able to direct me to the item I required and made the purchase really easy.
18 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Boots and a patient helpful Jo!
My friend and I bought walking boots, socks, gaiters and other items today.
We received a great deal of help from a staff member called Jo. He was polite knowledgeable, helpful and nothing was too much trouble.
If only every member of staff in all shops were this good.
18 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Lovely staff, great service
Great selection. Lovely staff, friendly and helpful with good knowledge of products. Served by Abiy and Katie. Only dropped a star as issues with web order
15 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service received throughout the store.
We received a pleasant welcome at the entrance door.
We were helped to choose walking shoes. The female member of staff gave her full attention to us, brought us numerous pairs at our request to try on. She also brought alternative colour choices where possible.
We received very good customer service from Sabrina on the till.
Our visit took place on Monday 16th February 2026.
16 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Above and beyond
Above and beyond, yet again!
Having been recently to Go Outdoors in Wton, the boots that i had previously bought did not feel fully comfortable when i tried them on again at home. Basically it is because of my slightly broad foot and they would not accommodate walking socks.
Anyway, took them back with all tags in place and both Ann-marie and Jo went out of there way to fit me out with upgraded boots and I was so impressed that I bought an extra pair which Jo priced matched for me to make sure that I had the best deal. Can't say fairer than that. Excellent Service, Thank You both.
14 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Helpful friendly staff
Staff were very friendly and helpful today during our visit. Ashley was polite, knowledgeable and provided clear useful information to include guidance relating to our membership which was due to expire.
15 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great as always
Really great. Clean store, helpful staff. Came in for a wonder round and left making some purchases. Served by Ann-Marie - very polite and helpful member of staff. Thank you
14 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Knowledge of staff and helpful too.
Knowledge of staff and helpful too. Helped by a staff member called Ryan. Given really good insightful info.
15 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Jess W was extremely helpful and…
Jess W was extremely helpful and knowledgeable in our visit today. She got us a great deal and was really kind.
15 February 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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