GO Outdoors - Wolverhampton Reviews 

2,720
TrustScore 5 out of 5

4.8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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Rated 5 out of 5 stars

Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... See more

Company replied

Rated 5 out of 5 stars

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... See more

Company replied

Rated 5 out of 5 stars

Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor. I have been shoppin... See more

Company replied

Rated 4 out of 5 stars

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Wolverhampton

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, United Kingdom

  • 01902 907455

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(2,720)

35,035 reviews in the last 12 months

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Rated 5 out of 5 stars

The server Jo was wonderful

The server Jo was wonderful! A couple of the items I bought were showing as more money on the till compared to the displays but he was very accommodating and was able to price match the items. Very patient and good customer service

25 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service and product…

Great customer service and product knowledge. I was particularly impressed with Ewan who was very helpful and patient and took the time to assist with shoe fitting for my three children. Sabrina was also really polite, friendly and helpful on the tills.

8 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Rated 3 out of 5 stars

Didn't email me when it arrived at…

Didn't email me when it arrived at Wolverhampton.
Staff who delt we me were very polite and delt with it quickly

15 April 2026
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Well organised revamped outdoor store.

Visited recently revamped store. Good selection of various items for outdoor activities. Organised well and easy to find. Good quality and availability and with discount card good savings. Friendly staff and good parking.

21 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Served by Ann-Marie very helpful

Served by Ann-Marie who was extremely helpful. Went out of her way to check a price for us on some garment washing and waterproofing and actually found us a better offer under our membership.

18 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Jess was friendly and helpful with my…

Jess was friendly and helpful with my shop. She helped me pick the right gear for my hiking trip. Go outdoors has a great selection for hiking gear.

19 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The store is easy to navigate and find…

The store is easy to navigate and find what you’re looking for. Served by Abi Y today and she was very pleasant helping with reading the sizing on the socks for me as I hadn’t taken my glasses into store. She was also interested in me as a person asking about my day.

18 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Customer assistance by Abiy

Abiy- served us on tills. She was so polite and patient when we couldn’t remember the address of our discount card. Had a good laugh with her. Great wa to start our Saturday.

Mark also answered all our questions about the oex tent box. Very grateful for his insight and hoensty. We will be back again soon .

18 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Grandson's coat.

Called onto the store for a coat for my grandson. The staff were helpful and knowledgeable. The refurbishment has improved the store. There is plenty of free parking. All in all a great experience. 10/10 from me.

15 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I bought an OEX tent box

I bought an OEX tent box, first the members price was fantastic, a serious discount.
Second, ALL the staff I encountered were exceptional, helping get it onto my car and in the initial discussing of the actual equipment.
Finally, a special thanks to Ade, who assisted in helping me fix and secure the box onto my car, getting wet in the process as the heavens opened. Top man.
Many thanks to all.

12 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Abbie gave me a refund without any…

Abbie gave me a refund without any problems, she was very polite and helpful.

11 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Everything was accessible and enjoyed…

Everything was accessible and enjoyed browsing around store. Ann-Marie was very polite and helpful.

11 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent shopping experience.

I have my DofE expedition in a few weeks but luckily Jess W was there to help. She spent time with us going through the kit list and suggesting cheaper but still high-quality alternatives to suit our budget. Having done DofE herself, her knowledge and advice was amazing. She was funny and easy to talk to which made our shopping experience more enjoyable. Five stars from us, thank you Jess W. ⭐️⭐️⭐️⭐️⭐️

12 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Got what we needed at great price

Got what we needed at great price. Great assstance from Abi Y

11 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Upgrade

The store looks great after it's upgrade and has a great open layout with everything you could hope to get your hands on for an outdoor experience. Abby was great help at checkout as well.

30 March 2026
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Was served by Ann-Marie who could not…

Was served by Ann-Marie who could not have been more welcoming or professional. Service with a smile and a helpful attitude goes a long way.

4 April 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Customer Service

We bought quite a lot of stuff - Berghaus tent, footprint, carpet, gazebo etc and received superb help from Vicky and then Simran regarding the various bundles and the stores own discount. Very happy with purchases and assistance received.

22 March 2026
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff (Tanita)

Helpful staff (Tanita), well organised and tidy store. Variety of products.

28 March 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Tanita was amazing

Tanita was amazing.
Great customer service, lovely lady.
The Wolverhampton branch was so nice and peaceful, very clean and well organised.

28 March 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent

Excellent. Sabrina was very helpful when she served me.

27 March 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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