GO Outdoors - Wolverhampton Reviews 

2,722
TrustScore 5 out of 5

4.8

Eagle Street, Bilston Road, WV2 2AQ Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Tina served me to footwear. She was very knowledgeable and helpful. Her attitude was very professional and nothing was too much trouble for her. I'll definitely be back. Thanks, Tina. Chris, Sheff... See more

Company replied

Rated 5 out of 5 stars

Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... See more

Company replied

Rated 4 out of 5 stars

I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... See more

Company replied

Rated 5 out of 5 stars

Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor. I have been shoppin... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Wolverhampton

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, United Kingdom

  • 01902 907455

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

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4.8

All reviews

(2,722)

35,035 reviews in the last 12 months

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Rated 5 out of 5 stars

Always a great choice at reasonable…

Always a great choice at reasonable prices.

I was served by Wiktoria who was extremely helpful

9 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store with plenty of choice

Great store with plenty of choice. Found the item I was looking for straightaway. I then went to the checkouts. The young lady was very polite and helpful. The young lady was Willtoria.

9 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I was shopping with my daughter for her…

I was shopping with my daughter for her DofE expedition and both Ryan and Ade were very knowledgeable with required products. They went out of their way to help me choose the right products and also advised me of the available discounts through Go Outdoors which saved me a good chunk of money. Thank you both, it was a great experience shopping at Go Outdoors.

8 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service at Go Outdoors Wolverhampton

Abby and Vicky helped us find exactly what we needed and were so helpful explaining pros and cons. It was an excellent piece of customer service.

8 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly, helpful staff.

The staff were all very friendly and helpful.

7 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff

Marc was exceptionally helpful, friendly and attentive in assisting me. Nothing was too much trouble, and I felt my custom was valued.
Ann - Marie on the checkout was also very friendly.

5 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Happy

Abi Y served me. She was very pleasant. Service with a smile and information.

6 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for giving us 4 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service by Ryan and Tina.

5 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Tanita & Wiktoria were very helpful and…

Tanita & Wiktoria were very helpful and i had a great experience! Great staff :)

3 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ashley Howl who served on the counter…

Ashley Howl who served on the counter 24/5/26 was brilliant. Told us about offers and different options a few even cheaper. Sold us the
Membership and the reason we will always go back to that branch only now. Great staff member.

24 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service from John…

Excellent customer service from John and Abi.

1 June 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Hi Gear camping table 110 x 70 x70

We bought a larger Hi Gear camping table. Yet to use it but the smaller one 70 x 70 x 70 did a good job. Apart from the supporting cross struts made it difficult to get my legs under. So the new 110 x 70 x 70 should be great.
Abiy was very professional and showed interest in interacting with us about what we were planning 👍

31 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Real value for money and great service

Real value for money and great service, thank you Abry for your help today.

31 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience

Great experience. Lovely support from the manager and Sabrina. Dealt with the issue swiftly and professionally. Wonderful staff and place.

29 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff

Easy to find what I needed, Jashan and another Colleague were helpful in advising me around what part I needed

24 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My experience was so great

My experience was so great, a young man called Ashley gave me a hand in what I needed to find. He made my experience easy and he was very friendly and accommodating

13 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We were helped by Ashley and his…

Would definitely bring my custom here again, our server (Ashley) was brilliant and so helpful!

22 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We were helped by Ryan in the…

We were helped by Ryan in the Wolverhampton branch today he helped us find everything we needed to make our camping holiday run as smoothly as possible, he even help us take our purchases to our car, thank you

25 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very good experience

Very good experience! The cashier (Sabrina) helped us save a lot of money, was very helpful 😁

25 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service from John at the tills…

Great service from John at the tills today. Very friendly.

20 May 2026
Unprompted review
GO Outdoors - Wolverhampton logo

Reply from GO Outdoors - Wolverhampton

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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