GO Outdoors - Wakefield Reviews 

Always an excellent choice with knowledgeable, pleasant staff.

Only came few a couple of bits. Did not need any assistance. Emma on checkout smiley and friendly

I was served today by Emma in a polite and friendly manner. Excellent customer service as always 😊👍🙏🏻

Emily was very helpful and knowledgeable when I purchased my North face waterproof. Thank you. You have a good team member.

A member of staff (Emily)helped me to choose a waterproof coat. She had excellent product knowledge and helped me compare garments from the different ranges taking into account fit, quality, cost and functionality and well as aesthetics. I'm looking forward to using it on future holidays.

Found what we needed easily. We were served by Emma who was very helpful and cheery. The car park is beyond bad though!

My discount card had expired. I was buying some things anyway so Emma on the till renewed my card for me. Emma was very cheerful, polite and smiling while she was doing her job. Excellent service.

Great staff , always there if you need help . Good selection of outdoor gear . Definitely my go to place for hiking equipment.

Andy C at Wakefield Go Outdoors was very helpful. He went and found us the gloves we wanted, which were stored away in the back due to them being out of season. Much appreciated.

I was helped by a lovely young lady called Emily she was very helpful, she took time to ask what i was looking to purchase, she helped me choose the item from my requirements. very helpful and professional would definitely return again.

Very friendly and helpful staff, in particular the chap in the boots department who helped me with laces and Ruth who helped with looking for a new fleece. Could you pass on to Peter Storm (fleece manufacturer) a request to make the sleeves of their fleeces more roomy? I bought a lovely fleece but the sleeves are too narrow to wear a sweatshirt or chunky sweater underneath. Thanks!

Warm welcome upon arrival, store us always well laid out with plenty of good offers. Served at the checkout by a very friendly staff member called Evie who made sure we had everything and was very polite.
Good store

We did click and collect from our local Wakefield store. Very friendly and helpful.

We went into the Wakefield store today and due to an issue with some walking boots we spoke to the manager on duty Reece Lockwood. After explaining the issue with the item my husband went out to the car to bring in the boots. During a conversation I was told that all boots need to be " Broken in " and suggested that my husband walk around the house in them and remember we hadn't bought a pair of carpet slippers .
I would just like to point out when I'm trying to reinact the Tryfan North Ridge on my carpeted stairs and landing for next week I'm pretty sure this is not going to help as you say "Break them in ". Please remind your manager that he is speaking to competent and experienced walkers and with today's technology "breaking boots in" as you say shouldn't happen it's a give.
Understanding cost nothing and stays with people a life time.
Thanks to Jack and Martin on footwear you guys carry the amazing reputation of true customer service 👏 👍 👌

Was served by Ruth at the Wakefield branch was really helpful nothing was too much trouble thanks Ruth great customer service

Visited Go outdoors at horbury was helped by a lovely member of staff called Ruth was very helpful and I got exactly what I needed will definitely visit again

Reece & Emma at the Wakefield branch, dealt my request (returning faulty goods)
They listened to my explanation & acted professionally & fully cooperatively in exchanging the goods, after initial clarification & conformation of purchase. I felt as a regular customer, appreciated, trusted & respected. I will definitely continue to use this excellent company & thank the professional people that work there, thank you

Ruth and Emma at the Wakefield store were absolutely amazing. The most helpful and lovely staff I have ever come across. So helpful and smiling all the time. Dream team!!!

The staff were really helpful and informative, in particular , Leeann was excellent!

Efficient and helpful staff. Refund given very quickly.