GO Outdoors - Thurrock Reviews 

Had a good spend up today which was accompanied by lots of questions about items being purchased and membership cards etc.

Our point of contact today was a woman called Jazmine who was manning the tills.
All questions were answered politely without issues.

Thanks GO Outdoors!!!👌🏻

I came in with my dad to purchase gear for our Vanguard Way hike. My dad isn't a regular camper/hiker so our basket was pretty full. Kelly and her colleagues were extremely helpful throughout the shopping experience, providing expert support and advice on our purchases from the aisle to the till. All members of staff we interacted with were personable and very helpful. Using the members discount we ended up saving more than we spent - thank you Go Outdoors Thurrock!

Nice clean tidy store plenty of items and cross range. Kelly at till spent time sorting out my membership, did not realise not a “one” account tife to name but to card so thanks

We received excellent service the staff were super helpful and extremely kind

I came in as an beginner hiker who was preparing for a climb to Everest base camp (i have done mountains in uk before snowdon etc so not entirely a novice)
The staff were so helpful particularly Tina who gave some great advice on hiking boots. I had a corn on my toe which causes great discomfort when walking in normal shoes so I wanted to make sure I get hiking shoes which would help provide the right support. There was another shop staff (unfortunately I didn't get her name but she was from Bulgaria) who assisted me in trying out various shoes. They were so patient and helpful.

I even got a price match from Tina and Jasmine (at the till).
I left a very happy customer and will be back for more products as I prepare for my trip.

Kelly from GO at Lakeside was a great help at check out and offered the discount to available to new joiners. Thank you Kelly

Staff were extremely helpful, service was excellent all round

Great experience in store looking for hiking boots. Tina was a fantastic help - very knowledgeable and went above and beyond to help us get what we needed. She found great options for both my mum and I. Kelly was also very helpful and friendly at checkout. Many thanks.

Kelly at Lakeside was more than helpful answered some awkward queries and was very pleaseant with smiles the whole time.
A pleasant experiance

like the store, staff are friendly. has what I want and prices are great

I went to buy a new sleeping bag. Harvey was very helpful, polite and diligent in helping me make the right choice. Seamless service!

We went to buy an electric bike and having no idea what to look for. We were assisted by Harvey, a very helpful young man. He ehlped us make a decision.

New hiking boots. David was very knowledgeable, very helpful and super patience (I must have tried 12 pairs on)

I was looking for new hiking boots to carry on bagging Munros in Scotland. I asked for a bit of help and Tina was amazing. She gave me great advice on type, material and maintaining a quality boot. She readily help get a selection for me to try on, was patient and attentive whilst serving other customers. Thank you Tina for listening, answering my questions and finding me a great pair of boots.

The Thurrock store had a great range of rucksacks in stock, each model being displayed fully packed with the empty ones for sale behind. I found one that I'm really pleased with. Kelly on checkout was really friendly and helpful. I needed help choosing a raincover for the rucksack and she called for an assistant who was there immediately. Again I got just what I wanted. You cannot beat shopping instore for this sort of thing and GoOutdoors Thurrock was great for service and price.

Staff very helpful and friendly

Top was delivered to store quickly but I was still being told to collect it for a number of days after I had collected it.

Great value on your stock with extra discounts for members. Staff were very helpful and knowledgeable

We had a lovely helpful man called Harvey he really helped me and gave me so much knowledge about the item I was buying

So helpful thank you