I arrived at your store in Taunton and Jonathon and Stuart were brilliant. Such excellent customer service to help me locate the product I needed, escorted me to exactly what I wanted and giving me cl... See more
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We went shopping for provisions for my daughter's first school week away at charterhouse. We must have looked lost after finding a coat, waterproof trousers when we were looking at waterproof shoes... See more
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Was helped and served by Jonathan who was very very helpful and knowledgeable. Nothing was too much trouble for him and he took as long as was needed to ensure we got what was right for us. Made us wa... See more
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I never received an email to say my items were ready for collection. On the off chance I went to the store, one part of the order was there, the other has been posted to my old address. Terrible servi... See more
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Company details
About GO Outdoors - Taunton
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, United Kingdom
- 01823 792992
4.9
Excellent
4K reviews
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Went to the Taunton shop to get walking…
Went to the Taunton shop to get walking boots for my Daughter. Luc asked if he could help and was with us for at least 20min helping us make the right choice. Brill exprience and Luc excellent customer service skills
20 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
New walking boots needed
Looking for some walking boots and Luc was fantastic. Found just the perfect boots with his help. Thanks again
20 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Walking shoes
I went to buy a pair of walking shoes from the Taunton Branch and was served by Luc. He was patient and helpful. Nice sense of humour and he made the purchase a pleasant experience.
18 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Buying walking boots
Jonathan was a really helpful and friendly sales assistant and spent time with me giving sound advice about the right walking boots for me.
Thank you very much!
17 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Only popped in for a small purchase but…
Only popped in for a small purchase but was given great service by Alex. Definitely going back again.
16 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Taunton's Go Outdoors store…
Visited Taunton's Go Outdoors store looking for a pair of walking boots. JONATHAN assisted me with his knowledge and expertise on the various brands and fittings. Nothing was too much trouble for him. I came away with a pair of confortable and perfect fitting Meindl boots!
9 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Jonathan was so friendly and helpful at…
Jonathan was so friendly and helpful at the Go Outdoors in Taunton. Thank you! Highly recommend. :)
15 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Fantastic service
I has helped by 4 Go Outdoors employees across Taunton (3) and Bristol (1) and everyone was fantastic to a tee. I ended with the product I wanted and where another needed to be returned and refunded all ran smoothly and seamlessly. The team made shopping a joyous experience and I Iook forward to shopping there again.
4 September 2026
Reply from GO Outdoors - Taunton
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
We ordered the items online because the…
We ordered the items online because the sizes weren’t available in store they came quickly very good service
4 September 2026
Reply from GO Outdoors - Taunton
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Jonathan very helpful indeed.
10 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Love go outdoors!
Had a great experience at go outdoors. James was lovely, helped us out a lot and gave great advice. Love this place !!
9 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Went in to find some hiking clothes and…
Went in to find some hiking clothes and jade helped massively!! She helped find difference sizes, styles and fit to find one I was happy with and was so polite and professional! Thank you jade!
9 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Jonathan was super helpful and went…
Jonathan was super helpful and went further than the extra mile trying to find me some suitable outdoor trainers. Unfortunately I never found the right pair but his efforts in bringing out over a dozen to try really meant that I had the best opportunity to find something to suit. Thanks again for your extra help.
9 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Staff members were very polite and…
Staff members were very polite and helpful and was happy to help me out with buying my boots. Gave me some suggestion for a good boot for what I needed. Jonathan and Nic friendly and helpful
8 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Staff were helpful and friendly
Staff were helpful and friendly, especially Jonathan and we found exactly what we were looking for.
8 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great Experience.
Looking for advise on a new pair of boots, went to Go Outdoors. Jonathan couldn’t have been more helpful, advising not only on the likely problems of my old boots but options for new boots across the price range. This was the second time Jonathan has helped with a purchase in the last six months. No pressure just a genuine wish to help. Thank you.
7 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Taunton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from your footwear…
Excellent service from your footwear rep, Jonathan.
27 August 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Prepping for emergencies!
I visited Go Outdoors to purchase some items to prepare my household in the event of an emergency i.e. extended power cuts.
Alex helped me source what was on my list, and gave excellent help and product recommendations. He really couldn't have been more helpful, I am grateful, and now have more peace of mind should the unexpected happen. Thank you very much Alex! The store itself carries a nice variety of items for use in emergencies, so highly recommended.
7 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great customer service from Ella D this…
Great customer service from Ella D this morning. Polite, knowledgeable and keen to help. Walked out of the shop a very happy and contented customer.
3 September 2026
Unprompted review
Reply from GO Outdoors - Taunton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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