Amazing experience today at go outdoors Tamworth. James was great, went back and fourth way too many times as I was choosing! Was the most hospital member I’ve staff I’ve ever met anywhere. For some... See more
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Great experience, both myself and husband went to look for two lightweight waterproof winter jackets. Lots of choice, great service - I would have scored 5* but sadly the purple Peter Storm jacket th... See more
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Easy to order Easy to collect Easy to return as item was too small items good value .Refund returned into to bank quickly STAFF extremely pleasant and helpful
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Great experience, got exactly what we needed. Alan was super helpful and we really appreciated his assistance, someone who doesn't take over your visit but ensures they are near by should you have any... See more
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Company details
About GO Outdoors - Tamworth
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit H, Ventura Retail Park, B78 3JD, Tamworth, England, United Kingdom
- 01827 218511
4.8
Excellent
501 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Staff very helpful
27 August 2026
Reply from GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Matt helped me a lot
Matt helped me a lot, if it wasn’t For His advice I wouldn’t have had the confidence to buy the Walking boots. Very helpful on the sizing, as always I worry with Boots as to whether they’re gonna rub or not. They’ve turned out very well, thank you.
5 September 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Prompt and friendly service
5 September 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The service from Alan was amazing he…
The service from Alan was amazing he helped us so much and would recommend coming to GO OUTDOORs if you need anything to do with camping
4 September 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Tamworth
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Jessica in the Tamworth…
Jessica in the Tamworth store.was.absolutely fantastic today. Went out of her way to help me and my son. She is a champion for.you and should be recognized a fantastic by you.
1 September 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great young member of staff helped us…
Great young member of staff helped us out
29 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great shopping experience
Found exactly what I needed thanks to such helpful staff. Lovely and open store to be able to browse.
Special mention to Joe G and Jess H who helped with my visit today.
26 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
No goods no refund
I was told my delivery would be instore on the friday. It wasnt. I requested a refund and still not received it! Poor customer service
11 August 2026
Reply from GO Outdoors - Tamworth
Thank you for taking the time to leave a review.
We are very sorry that your order did not arrive in store as expected and that you did not receive any email updates regarding your refund request. We appreciate how frustrating this must have been and apologise for the lack of communication.
We can confirm that your refund has now been processed. Please note that it may take a few working days for the funds to appear back in your account, depending on your payment provider.
We regret that this experience did not meet the standards we aim to provide and appreciate you bringing this to our attention. We hope we will have the opportunity to assist you again in the future and provide a much better experience.
Kind Regards
GO Outdoors Customer Care.
Jacob and Alan were very helpful
Jacob and Alan were very helpful, smooth and easy transaction
23 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great customer service!
Great customer service! The assistant, Jacob, was a great help with getting footwear to trying, even suggesting a different style which I ended up buying. Great help right to the end as he offered to get a basket for us.
22 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Good range. Good service.
Good selection of walking shoes. Great service from Ioannis to find the right ones for me. Thank you. 👍
8 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Lovely staff at collection
Member of staff was there immediately at the collection point
They were so polite, genuinely cheerful and couldn't do enough. A credit to your company.
On the negative side, the store is very bright and open with no directions to the collection point on the ground floor. Overwhelming for anyone who is not neuro-positive.
Also the lift. An awful contraption. Like it was made by a student for a school science project! 😆😆
12 August 2026
Reply from GO Outdoors - Tamworth
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Absolutely great service from Harley on…
Absolutely great service from Harley on walking shoes full of knowledge, very polite and extremely helpful. Thank you
24 July 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Exerlent service by member of staff matt
Exerlent service by member of staff matt
17 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff
Staff
Joe G & Jess H
Staff like these are a reason you shop in places like this, putting you first and nothing is to much, thank you to you both for all your help.
16 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Jess H was very good and was…
Jess H was very good and was knowledgeable about the five different pairs of walking boots I tried on before deciding which to buy!
16 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great Staff
Wanted to buy a pair of walking shoes. Matt was really helpful and discussed the benefits of choosing North Face Brand which really suited my needs.
12 August 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Easy to order & pick up.
28 July 2026
Reply from GO Outdoors - Tamworth
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Was trying/buying some lightweight…
Was trying/buying some lightweight shoes and was served by Matt who I found to be very helpful and polite.
29 July 2026
Unprompted review
Reply from GO Outdoors - Tamworth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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