I went in to buy some decent trail shoes for travelling to Peru and was blown away by Heidi and her knowledge and genuine passion for what she does! She went above and beyond to make it such a positiv... See more
Company replied
Fox Valley Retail Park, S36 2AB Stocksbridge, GB
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I went in to buy some decent trail shoes for travelling to Peru and was blown away by Heidi and her knowledge and genuine passion for what she does! She went above and beyond to make it such a positiv... See more
Company replied
Served by Eleanor, Anna and Liam. Fantastic service at Go Outdoors! Fabulous stock with a great range of products to choose from. The customer service was excellent, with friendly, helpful staff who... See more
Company replied
Great staff such as penny and this other lady but I dont know her name both of them always looking out for our best interest. great help finding clothes for the other lady especially considering she h... See more
Company replied
I was visiting the area and desperately needed new Hiking boots, but I had trouble deciding on the right pair. The staff member - Heidi - spent a lot of time with me going through my options, and also... See more
Company replied
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Fox Valley Retail Park, S36 2AB, Stocksbridge, United Kingdom
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Attention to detail in finding the right walking boot and fit for my needs Heidi’s knowledge was outstanding. Then at the till Freddie (I believe to be new) was methodical and confident as he had josh overseeing him who was very polite.
Services was outstanding five stars

Reply from GO Outdoors - Stocksbridge
Nice friendly polite staff, helpful. served today by Eleanor/ruby

Reply from GO Outdoors - Stocksbridge
Heidi gave excellent help and advice when I was looking to buy a pair of walking boots. She is obviously very knowledgeable on the footwear they sell.
Eleanor at the till was friendly and helpful when I paid for them

Reply from GO Outdoors - Stocksbridge
Attentive, helpful and friendly service provided by Patrick in store today.

Reply from GO Outdoors - Stocksbridge

Reply from GO Outdoors - Stocksbridge
Good selection of walking shoes. Served by Pat & Hannah, who were knowledgeable & very helpful.

Reply from GO Outdoors - Stocksbridge
Very happy with the coat I bought in store at Fox Valley. Many thanks to Lauren for helping me and being patient while I tried on nearly every brand in the shop

Reply from GO Outdoors - Stocksbridge
Visited today with my Husband, I was after a new pair of walking boots, served by Steve, very knowledgeable and professional, asset to Go Outdoors my Husband even bough another pair of walking shoes.

Reply from GO Outdoors - Stocksbridge
Really helpful member of staff, with plenty of knowledge to help me decide on a pair of walking boots.

Reply from GO Outdoors - Stocksbridge
Bought everything my daughter needed for her Duke of Edinburgh expedition. Staff were all very friendly. Steve and Freddy were very helpful on walking boots.

Reply from GO Outdoors - Stocksbridge
Went to buy some walking boots. Steve was really helpful, helping me with different brands and styles while it was busy and helping other customers too.

Reply from GO Outdoors - Stocksbridge
Steve was very good with helping me with running shoes, despite being quite busy on a Sunday it didn’t feel like anything was too much trouble for him. He’s friendly and knowledgeable of footwear available in store.

Reply from GO Outdoors - Stocksbridge
Very helpful assistant, Phil. Friendly and polite. Helped to find the best fit of walking boots for my grandson, not the most expensive. A contrast to the assistant we dealt with in a similar shop nearby. (Begins with R)

Reply from GO Outdoors - Stocksbridge
We went to Go Outdoors as we needed some walking boots for our teenage son. We were served by Steve who gave us some helpful and knowledgeable advice, which was much appreciated.

Reply from GO Outdoors - Stocksbridge
Great customer service today from Jo and Lucy. They couldn't have been any more helpful and took time to meet my needs 5*

Reply from GO Outdoors - Stocksbridge
Quick delivery. Quality items. Changed my mind on one of them and the return process in store was easy with no fuss.

Reply from GO Outdoors - Stocksbridge
We visited the Fox Valley store and as usual it was an enjoyable experience.
My only concern was that there appeared to be a lot more staff downstairs than upstairs and Tom was on his own upstairs with quite a few customers.He was doing a great job but it was a big ask

Reply from GO Outdoors - Stocksbridge
I was looking for a pair of lightweight, waterproof walking boots and was served by Tom who was very helpful and with great patience found me a pair that I really like. I am very pleased with my purchase. The young lady at the till was also very friendly and helpful. A good experience.

Reply from GO Outdoors - Stocksbridge
I went to this store with my wife today to buy her some new walking boots and some trail running shoes. There wasn't one single member of staff on the whole of the 1st floor. We had to go back down stairs to ask someone to come up. They said they were short staffed. There were 2 people on the tills, 2 members of staff having a chat (one leaning on a clothing rail) one member of staff on the shop floor and then two more appeared and one came upstairs. There were more members of staff than customers in the store. Once we'd been served with shoe fittings we browsed a little longer. The two female members of staff were still. Chatting downstairs and the two male members of staff upstairs were standing together in the sleeping bag aisle having a chat up there. This is always a quiet store. Never busy with customers. I'm not sure how they can say they were short staffed when there were 7 of them in there with 4 doing nothing.

Reply from GO Outdoors - Stocksbridge
We came in to get walking boots for my teenage daughter. Her feet have stopped growing and we were prepared to spend a bit more than just “entry level” . Steve was really helpful and knowledgeable and brought out several different pairs of boots for her to try, with an understanding of how each style fitted. Steve went above and beyond what we’d expect to make sure my daughter got the right boots for her. He was polite and friendly and he is a credit to the Stockbridge store.

Reply from GO Outdoors - Stocksbridge
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