Staf today helpful and knowledgeable about camping products.... helped me to decide which new stove to buy... ... unfortunately their toilet facilities are pretty poor, Go Outdoors Corporate sho... See more
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See what reviewers are saying
My favourite Go Outdoors store, visited today with my dog who was looked after very well. We were served by Fay who was very friendly and helpful, making sure we didn’t miss out on the BOGOF offer. Sh... See more
Company replied
Service was amazing, lovely man named Colin helped us out and I definitely recommend you ask for him. Very informative and helpful, you can tell they know and love what they’re talking about. Overall,... See more
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Went to get quite a few new and to upgrade a lot of camping gear. Found everything that I needed, and when I couldn't locate a couple of items, the staff where super helpful, and even recommended an... See more
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Company details
About GO Outdoors - Doncaster
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, United Kingdom
- 01302 436434
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from GO Outdoors - Doncaster
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Very helpful.
Visited today as it was my sons birthday and he wanted to update his fishing gear with his money. As well as value for money the staff were amazing and very helpful.
12 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Holiday Shorts
Fay was really helpful and I had a good laugh with the supervisor because I was waiting for the shop to open and I needed some shorts for my holidays.
12 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent visit to Go Outdoors
The service I recieved from the young gentleman that helped me decide which tent to buy at GO Outdoors Doncaster was excellent. I needed a reasonably priced tent for myself and my dog and the gentleman provided brilliant customer service and we have enjoyed using our tent this summer.
21 June 2026
Reply from GO Outdoors - Doncaster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
My favourite Go Outdoors store
My favourite Go Outdoors store, visited today with my dog who was looked after very well. We were served by Fay who was very friendly and helpful, making sure we didn’t miss out on the BOGOF offer. She also fed the dog a treat so he is looking forward to returning already! I bought everything I needed and with the membership card saved a lot.
11 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Emilia served us today
Emilia served us today. She was friendly and demonstrated that our discount card had just expired, contra to our belief that it was still valid.
9 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Go Outdoors Customer Care Team
Go Outdoors visit today
Emma was really helpful, nothing was too much trouble.
Would recommend this store, they always go the extra mile to give 100% service to all.
9 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very friendly and professional
Very friendly and professional. Helped me out straight away. Thank you so much to Arti in footwear and Emilia on the tills. :)
8 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Doncaster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helpful, would highly recommend.
Service was amazing, lovely man named Colin helped us out and I definitely recommend you ask for him. Very informative and helpful, you can tell they know and love what they’re talking about. Overall, really good experience. God bless the staff.
7 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
got exactly what i wanted the young lad…
got exactly what i wanted the young lad who helped me was brilliant i was out of breath when i got there and he asked if i wanted a chair but there was a fishing chair near by so sat on that for a while the lad was called cameron
7 July 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Random visit
Loads of choice across all categories at acceptable prices (even better with discount card😊)
30 July 2026
Reply from GO Outdoors - Doncaster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Our visit was very good
Our visit was very good, we got what we came for at a very good price. Paige on the till was very cheerful and helpful. Excellent customer service from Paige.
3 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Go Outdoors (Doncaster)
Go Outdoors (Doncaster)
I returned from Kendal Calling music festival with a couple of split poles for my Icarus 500 tent. I rang Go Outdoors Doncaster and spoke to Paige, she was very helpful and instructed me to bring the poles in. On arrival Col, said that he would sort them out for me, he did this whilst I waited and the new poles and fitting only cost me £8!!
Really happy with the service! Thank you Paige and Col
6 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service from page
Brilliant service from page. Couldn't have been more helpfull
5 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Staff was very helpful service was…
Staff was very helpful service was great they were very friendly will keep going back to them
6 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Staf today helpful and knowledgeable…
Staf today helpful and knowledgeable about camping products.... helped me to decide which new stove to buy...
... unfortunately their toilet facilities are pretty poor, Go Outdoors Corporate should deffo look into that... not nice at all for customer or staff...
.... otherwise still given 5* as not the store staff fault... come on corporate... would you wanna use them?...
5 August 2026
Unprompted review
Reply from GO Outdoors - Doncaster
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The staff went above and beyond great…
The staff went above and beyond great service good value 👏
21 July 2026
Reply from GO Outdoors - Doncaster
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
You order online
You order online, the next day the order is confirmed the following day you get a refund for not being in stock, so then you look online and presto is still in stock, reorder and the exact same thing happens. Disgusting way to treat their customer's.
28 July 2026
Reply from GO Outdoors - Doncaster
We appreciate you taking the time to leave your feedback.
We are disappointed to hear that parts of your order was found to be out of stock, we understand how frustrating this must have been, particularly after placing your order in good faith.
Upon reviewing your order it has been identified that the order was cancelled due to stock availability. Cancellations can occasionally occur due to stock discrepancies, and we fully appreciate how upsetting and inconvenient this is. We are sorry that this has affected your order.
All feedback that we receive is important to us and we hope you will allow us to improve on the experience had in the future.
Kind regards
GO Outdoors Customer Care Team.
Replace and upgraing equipment
I have been replacing and upgrading my camping equipment and using GO Outdoors has been the place to do so.
Especially the massive savings when using my membership card, thanks.
26 July 2026
Reply from GO Outdoors - Doncaster
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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