Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... See more
Company replied
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See what reviewers are saying
Brilliant customer service from the team at Clydebank Store. I was buying winter jackets for my grandaughter's primary school to give out as needed/ requested. I needed specific sizes and quality fo... See more
Company replied
Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... See more
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First time in store today ., very impressed with range of merchandise . We had assistance from Chris who was both knowledgeable and helpful. Helped us make the best purchases for us and went the ext... See more
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Company details
About GO Outdoors - Clydebank
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
79 Livingstone Street, G81 2XA, Clydebank, United Kingdom
- 01414 062665
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great range of products at good prices …
Great range of products and excellent prices. Was served by Alan and Adam, both very helpful and a credit to the store .
20 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The help i received was great i got my…
The help i received was great i got my chain fitted and my tyres pumped up and the staff were very helpful
20 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Sales personnel Ross was excellent he…
Sales personnel Ross was excellent he explained every detail about tent...
13 July 2026
Reply from GO Outdoors - Clydebank
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, was in an out in under 10 minutes with their help.
18 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A huge thank you to David C
A huge thank you to David C. During a recent camping trip I lost a set of tent poles and it was looking like I may have to go home early. David C went above and beyond to help and managed to get me a set of poles which worked perfectly. He really did save the day and I managed to enjoy the rest of my trip. Thanks again for all your help.
15 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Purchased a fire pit this morning and…
Purchased a fire pit this morning and both Susan and Ross were very helpful and knowledgeable on the product.
18 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We went to the store for a brake part…
We went to the store for a brake part for our daughter’s bike. Robbie & Ross were extremely helpful, knowledgeable and very polite. They took the time to listen to us and got us sorted with the piece we needed. The boys are a credit to the store. Thanks again guys :)
17 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent service
We had excellent service from more than one member of staff and got what we were looking for plus a couple of other items.
15 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Perfect Footwear
Visited today to purchase some new trainers and was served by Alan. Lovely guy and very helpful and professional trying to find some trainers for some very awkward feet. After trying on about 4 types I found the perfect pair and was advised they are cheaper than I thought as I have a membership. Bonus!
Great and simple visit made easier and one very happy customer.
Thanks again Go Outdoors
15 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Thanks Lee!
A huge thanks to Lee who helped us today. He was extremely helpful and went over and above with customer service. Thank you!
15 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Picked up my new bossnut bike from Go…
Picked up my new bossnut bike from Go outdoods today... Robbie was really helpful and knowledgeable showing me all the bikes features. Really pleased.
14 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We found some amazing deals today
We found some amazing deals today! Susan, who served us at the counter, was very polite and knowledgeable. Susan made our visit amazing!
14 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Clydebank
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Order online after stock lost in store
Order tent footprint and carpet package off website. Received quickly. But only had to buy it online because Clydebank and Coatbridge showed stock but couldn’t find the item.
6 July 2026
Reply from GO Outdoors - Clydebank
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
I enjoy going into go outdoors and see…
I enjoy going into go outdoors and see what I can buy love it and the staff really help you
5 July 2026
Reply from GO Outdoors - Clydebank
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Clydebank
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The customer service was impeccable
The customer service was impeccable, I was welcomed by Scott after asking for help with boots- very kind and patient!
Very busy and organised store, so very pleased the service so personable
12 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Big shout out to Chris R 🙌
Big shout out to Chris "mohawk" Ross on helping us confirm that the Berghaus Adhara 700xl was the tent for us. We are seasoned campers and were looking for a bigger tent to add to our collection for longer trips. Chris spent time with us and explained everything. Top guy with no sales pressure at all. In fact, so much so, we also came away with the Berghaus Adhara 300! Also a shout out to Chloe on the tills. Great shopping experience!
11 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Outstanding customer service
Ii was assisted with a girl called Sophie. Customer service was outstanding. She's a credit to go outdoors!
11 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Served today by Chris
Served today by Chris , great knowledge of camping set up and went with his advice.
11 July 2026
Unprompted review
Reply from GO Outdoors - Clydebank
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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