Goodwin Electrical Reviews 95

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Goodwin Electrical arrived punctually to fit our EV charger. They carried out the work quickly and efficiently, leaving no mess to clear up. They took great care to help me connect with the app, and... See more

Company replied

Rated 1 out of 5 stars

I'd love to give positive feedback but unfortunately for me they let me down. After explaining about two previous companies that let me down, they then let me down! The initial booking procedure was v... See more

Company replied

Rated 5 out of 5 stars

excellent service 2 electricians turned up on time bill and ryan. work carried out as per quote to a very high standard, worked very hard in a small kitchen fitting new sockets and new wiring for... See more

Company replied

Rated 5 out of 5 stars

Very friendly service, trustworthy and honest. Reasonably priced for a great service. Being a single parent I am always apprehensive about Traders ripping me off, but I know I can rely on Goodwin Elec... See more

Company replied

Company details

  1. Electrician
  2. Solar Energy Company
  3. Solar Energy Equipment Supplier

Written by the company

Established in 2008, Goodwin Electrical are trusted and reliable expert electricians in Plymouth. Serving customers in the city as well as Plympton, Ivybridge and Devon and East Cornwall. We are a family run business dedicated to giving 100 percent customer satisfaction. We work at the forefront of technology fitting the latest products and giving customers expert advice, thereby helping to improve their environment and save money.


Contact info

3.5

Average

TrustScore 3.5 out of 5

95 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Light fittings

Professional, thorough and flexible. Thank you

11 March 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you Helen for the review. We always tried hard to keep the customer happy and work around customers routines where possible.

Rated 5 out of 5 stars

Excellent and efficient service

Goodwins installed an EV charger. The whole process from start to finish was carried out very efficiently, from estimate to installation and invoicing. Turned up on time (on a Sunday) and carried out the work. Highly recommended

25 February 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you Don, EV charge points have become a specialist part of our installations. We pride ourselves in this and other energy efficient work to help build a greener planet.

Rated 5 out of 5 stars

Work completed efficiently

The electrician arrived on time, completed the work efficiently and gave us very full information about using the new smoke alarm and its care. All was left very tidy. I would use Goodwin Electrical if we need an electrician in future.

22 February 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you Susan, we always try hard to keep our customers more than 100% satisfied. We also give a great back up service.

Rated 5 out of 5 stars

Fantastic reponse

House plunged into darkness 11pm. Email 11:10pm. Electricians arrived 09:30am the next morning. All problems solved by mid-day. Christmas dinner can now be cooked! Many thanks😀😀😀😀

21 December 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you for the review. We have a very efficient communication service to be able to respond to emergency call outs on good time. Fault finding is a specialty of ours. Glad to help and make sure you had your Christmas dinner.

Rated 5 out of 5 stars

Professional and a pleasure to deal with

Very professional and a pleasure for us to deal with Bill and his team. We initially called him after viewing his impressive web site. He corrected faults in the existing electrical installation in our new home in accordance with current regulations and subsequently provided full NICEIC certification. We were fully informed at all stages of the works. He always kept appointments on time. Have requested him to carry out additional electrical works.

16 December 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you for the review. We are registered with NICEIC, which trusted traders and trading standards to give customers up front confidence in the service we can provide. We are passionate about our work and show attention to detail making sure customers are fully happy with our work.

On this job we was presented with what looked like a valid electrical certificate which the customers were given when they purchased the property, however after checking it, I would out the certificate should never have passed.

A lesson to learn from this is to get your own electrical certificate and gas certificate when purchasing a property to make sure your valuable investment is safe to live in.

Rated 5 out of 5 stars

Highly Recommended

I would recommend Goodwin Electrical to anyone. From my initial inquiry to the work being completed the whole process was without doubt a pleasure.
Unusually nowadays, Bill arrived precisely at the time arranged !
The work was carried out very professionally and no mess left when he left.
My wife was delighted! And the work was completed at the agreed price.

28 November 2018
Unprompted review
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Reply from Goodwin Electrical

We give a very professional service where everything is produced electronically from the initial quote to the completed electrical certificate in pdf format (we also issue duplicates free of charge in pdf format). Paper copies available on request. The price we quote for is the price you pay.

Rated 5 out of 5 stars

I'm so happy with the service provided…

I'm so happy with the service provided by Goodwin Electrical today, 5 star service and would highly recommend them!!

2 November 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Mathew. We was called to test a pull cord light switch and shaver light. On completion we issued Minor works certificates in pdf format, this makes it easy to email certificates with a professional look to who ever may need to see them.

Rated 5 out of 5 stars

Great service

14 October 2018
Unprompted review
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Reply from Goodwin Electrical

M J Baker is a major food chain supplier. We have carried out a lot of electrical work in their distribution warehouse in Newton Abbott. Our latest project was to carry out an Electrical Installation Condition Report which we completed over two Saturdays.

Rated 5 out of 5 stars

Reliable electricians

Goodwin Electrical have done several small jobs for me: they are reliable, friendly and offer helpful advice.

1 October 2018
Unprompted review
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Reply from Goodwin Electrical

We work very hard to make sure our customers are fully happy with our work and accept nothing less. This was a job to install under cabinet lights made to measure which look fantastic. They give a really good effect.

Rated 5 out of 5 stars

New fusebox

New fusebox fitted. Very happy with the work. All the wires under the stairs tidied up very neatly.

18 September 2018
Unprompted review
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Reply from Goodwin Electrical

Hi Simon, thank you for the review. We install quality MK fuse boards also known as consumer units. This is a high quality board at a good price. This consumer unit has Dual RCD protection to the latest wiring regulations and gives maximum protection for the customer and their entire family.

Rated 5 out of 5 stars

Excellent service

7 September 2018
Unprompted review
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Reply from Goodwin Electrical

Carried out Pat Testing at short notice. This is a fantastic business who sell and service motorcycles. They also have a fabulous cafe with good food and excellent service.

Rated 5 out of 5 stars

Goodwin Electrical - Totally trustworthy and dependable

We had a fault with our solar panels and the original installers were not interested as they no longer installed solar panels. I tried several companies and none actually got back to us until I was fortunate enough to contact Goodwin Electrical. I spoke to Bill Goodwin and he came out later that evening to assess the work.
Bill was polite and came over as very professional and extremely knowledgeable. He immediately saw problems with our installation in that AC isolators had been installed where there should be DC isolators and vice versa. The issue of loss of generation needed further exploration. Bill sent us a quote within 24 hrs which we were happy with and a date was arranged for investigation and completion of work.
Bill arrived on time and was very thorough and efficient, finding the fault to be a short circuit at an electrical connection under one of the solar panels. The system is now up and running again and generating its correct amount of electricity.
I cannot speak highly enough of Bill and his son who make up Goodwin Electrical. They are totally dependable and trustworthy, good at their work, polite and tidy workers. I will look no further in the future if we need any electrical work doing.

5 September 2018
Unprompted review
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Reply from Goodwin Electrical

We put right what another solar company did badly wrong which could have been a disaster. During the solar gold rush many companies jumped on the wagon and rushed the solar jobs and used electricians who did not fully understand the difference between DC and AC solar equipment.

We at Goodwin Electrical are professional electricians with in depth knowledge of all types of Solar PV systems. I personally have worked on over 400 Solar PV systems.

There are many faults found on Solar PV systems, we always manage to find the fault and in over 50% of cases it was due to a poor installation carried out by Solar PV cowboy companies who no longer exist.

You can be assured we will be around in the future to look after all your electrical needs.

Rated 5 out of 5 stars

Friendly and professional service

Friendly and professional service. After I've bought my first property Bil helped me to extend and make my electrical installation safe. Very helpful and patient even after I have changed my plans a few times. He always kept me informed and up-to-date with cost and progress. Would definitely recommend this family business.

24 August 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Pawel. We have very good knowledge with Electrics when it comes to buying and selling properties. This property is being totally renovated by the customer and we enabled to make the property safe with a new fuse board, USB double sockets and check all cables. We also gave free advice about other aspects of the property and understood the customers budget.

Rated 5 out of 5 stars

Very good company to deal with

Work was carried out at the quote price to a very good standard and
a totally competent fashion. Communication was clear and accurate at all times. Superb job!

7 August 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Michael. We installed a car charge point and explained how easy it was to use. Our preferred EV charge points are from EO with the ability to upgrade easily as technology progresses.

Rated 5 out of 5 stars

Great service and helpful workmen.

The work was carried out very efficiently and the electrician was very careful to clean up afterwards so my elderly mother did not have to worry about anything. Great levels of customer service and the work was carried out to a high standard. Thank you!

2 August 2018
Unprompted review
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Reply from Goodwin Electrical

This was a new fuse board, extra sockets and full electrical check of the property. We work well with vulnerable people and keep them informed every step of the way what we are doing and make sure they are comfortable before isolating electrics to carry out work. We are registered with Trading Standards buy with confidence and the vulnerable person scheme run by Devon and Cornwall Police.

Rated 5 out of 5 stars

Goodwin Electrical are expectional

Goodwin Electrical are expectional! Very friendly, extremely professional and proficient. I had complete trust and confidence in the work which was carried out, which was done in a timely manner. The work was done in a methodical way and problem solved all the issues which were presented to them. The work was explained to me throughout at every stage. They did a thorough and professional job throughout. Highly recommended!!

26 July 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Alan. We were called to investigate tripping faults on two circuits. We worked over several hours to undo work carried out by an electrician on an insurance claim. We identified the tripping faults and rectified the problems. Then restoring the circuits back to their full potential.

Rated 5 out of 5 stars

Satisfied Customer

Have had this firm in a number of times to do a few different jobs, always turn up when they say they will polite,punctual, clean up after themselves, reasonable price. Very happy with them and would highly recommend them to anyone

23 July 2018
Unprompted review
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Reply from Goodwin Electrical

Hi Tracy, thank you for the review. Always look to do a professional job which shows with our professional training. We are not the cheapest out there, however if you want the job done properly to the wiring regulations and are looking for a company with a strong back up when things go wrong Then call Goodwin Electrical. All our work is covered by a minimum 12 months warranty and have the backing of NICEIC which has the platinum price promise with 6 year warranty on notifiable work.

Rated 5 out of 5 stars

Rewired from scratch my Cafe

Rewired from scratch my Cafe. Professional job which included consulting with me to ensure that I had what I needed. Used his expertise to bring to my attention things I needed to account for. Clean, tidy and cares about a quality finish. Could not be happier and would recommend Goodwin Electrical to anyone.

20 July 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Daniel. This was a change in use for the premises so we carried out the research to bring the property up to a standard to meet the local authorities requirements and give Daniel what he needed to make sure he had a smooth running Cafe with easy access to sockets, lighting, cooker points etc.

We installed LED lighting and several light pendants with LED lamps, this makes a big difference with keeping bills down when using energy efficient LED lighting, a must for any business.

Rated 5 out of 5 stars

Great local company

Efficient, polite and good value for money - would definitely recommend!

19 July 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Jane. We give everything to make sure our customers get 100% satisfaction and value for money.

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