It was much cheaper than many of the other quotations we looked at. My mum is 91 and in very good physical health for her age. But for her to visit her property abroad was becoming untenable due to... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Your staff were amazing. Wayne was the guy who dealt with my call and he was patient, helpful and had a sense of humour which I very much appreciated. He took the time to find the right quote which... See more
Company replied
I phoned my existing insurance company enquiring about the cost to add a medical condition for my husband. The member of staff actually suggested I try goodtogo as you’d probably be cheaper. It work... See more
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Very nice conversation with staff re changing from the cruise selection to just Europe. Always do try and have continuous yearly insurance. Great service
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Company details
About goodtogo
Written by the company
Goodtogoinsurance.com is a specialist travel insurance provider. We are proud to provide travel insurance cover to individuals, couples and families who may have difficulty obtaining cover elsewhere, either due to age or health record.
- Cover for all types of medical conditions
We can cover any type of medical condition up to a high level of severity (often even where there is a terminal prognosis).
- No age limits
There are no age upper limits on our single trip or annual travel insurance policies.
Get quote
Medical Travel Insurance
Written by the company
- We are here to help
- Our website is easy to use with full information about our cover available throughout the process. You can also request a call back or use live chat for extra help if you get stuck. If you prefer to talk to a real person, we are open 7 days a week and have a team of friendly experts who are waiting to take your call.
- Experts in Cover for Medical Conditions
- We can cover all types of medical conditions up to a very high level of severity, including heart conditions, cancer, diabetes, stroke, asthma and arthritis. We can provide cover if you are on a waiting list and in some circumstances if you have been given a terminal prognosis.
- No Upper Age Limit
- Your age will not be a barrier to getting appropriate travel insurance for your holiday.
- 24 Hour Emergency Medical Support
- All of our travel insurance policies come with 24 hour emergency medical support. Wherever you are in the world our English speaking emergency assistance team are just a phone call away. They can help you get the treatment you need quickly by liaising with foreign doctors on your behalf and guaranteeing payment to the hospital so you don't have to worry.
14 Day Money Back Guarantee
Claim a full refund if the cover does not meet your needs
When you buy travel insurance over the phone or online you get 14 days to review the full terms and conditions of the policy. If the travel insurance doesn't meet your needs you can claim a full refund provided you have not travelled or made a claim.
Contact info
Correlation, 1st Floor, 5 St Helen’s Place , EC3A 6AB, London , United Kingdom
- 0330 024 9949
- help@goodtogoinsurance.com
- www.goodtogoinsurance.com
4.7
Excellent
24K reviews
Asks customers to review
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I have gone with goodtogo holiday…
I have gone with goodtogo holiday insurance before ,I was more than happy with the service I was given by a lovely young man called Rowan,he was very helpful and explained everything to me and made me me comfortable,I will certainly recommend Goodtogo to friends ,
14 September 2026
Reply from goodtogo
Diane Cowgill,
We're so happy to hear you had such a positive experience with us! It's wonderful to know that our team member was helpful and made you feel comfortable. Thank you for recommending us to your friends!
goodtogo
good to go,good to booko go, good to bookGy experience with GooMGood tdtogo ref
My experience with Goodtogo ref. travel insurance was excellent. The person I spoke to was knowledgable, friendly, and above all patient with my requests. With the varied historical medical conditions, I expected to pay more than I did. Very pleased. I know where to go in the future.
15 September 2026
Reply from goodtogo
Derek JennerCustomer,
We're so pleased to hear that your experience with our travel insurance was excellent. It's wonderful to know that our team was knowledgeable, friendly, and patient, and that you were pleasantly surprised by the cost despite your medical conditions. We look forward to assisting you again in the future!
goodtogo
Filing in medical questions
Being very patient when I only had part information needed and when I phoned back they just carried on with further questions without me feeling foolish. Well done to your advisors.
15 September 2026
Reply from goodtogo
Christine,
We're so glad to hear that our advisors were patient and continued to assist you without making you feel foolish, even when you only had partial information. We appreciate your positive feedback!
goodtogo
Reply from goodtogo
Kathleen Hawthorne,
We're happy to hear that we could provide a favorable cost for you. We appreciate your positive feedback!
goodtogo
The customer assistant was very helpful…
The customer assistant was very helpful a star to the company
15 September 2026
Reply from goodtogo
C bellis,
We're so happy to hear that our customer assistant was very helpful. Thank you for sharing your positive feedback; we appreciate it so much.
goodtogo
Reply from goodtogo
Thank you for taking the time to share your positive feedback with us.
Extended experience
Not 5 stars because there is no channel for previous customer to obtain new quote for future travel.
15 September 2026
Reply from goodtogo
Man C,
We appreciate your feedback and understand your desire for a streamlined process to obtain new quotes for future travel as a returning customer. We are always looking for ways to improve our services.
goodtogo
My experience as very good talking to…
My experience as very good talking to representative she explained everything so good, very good.Customer service
14 September 2026
Reply from goodtogo
Wayne Rowe,
We're so glad to hear that our representative provided you with such a good experience and explained everything clearly. We truly appreciate your positive feedback on our customer service!
goodtogo
Reply from goodtogo
Harvir Basra,
We're delighted to hear that you experienced brilliant service and found our pricing to be excellent. Thank you for your wonderful feedback!
goodtogo
Reply from goodtogo
David Lewis,
We're delighted to hear that you found our site easy to use and that the information and options were clear and well-detailed. Thank you for your wonderful feedback!
goodtogo
Massive increase in policy price…
Massive increase in policy price despite no different medical conditions. Told it was because I was a year older. That cannot justify a nearly £300 increase .Spoke twice to operatives who said they would get back to me but didn’t. Asked if there was any possibility of a discount. Told they would apply 10% even though I get an email every month referring to a 20% discount. I had to point this out to get it leaving me very disappointed pointed that the 3 operatives I spoke to were not trying to get me the best price. This was not my experience last year when I spoke to a very helpful person. Assume they get commission so want to charge as much as possible.
14 September 2026
Reply from goodtogo
Jackie ,
We are truly sorry to hear about your recent experience with your policy renewal and the significant price increase. We understand your frustration regarding the communication and the discount discrepancy. We aim to provide clear explanations and the best possible service, and it's clear we fell short in this instance. We appreciate you bringing these concerns to our attention so we can review our processes.
goodtogo
Reply from goodtogo
Richard Griffiths,
We're delighted to hear that you found our service excellent and our website easy to use. Thank you for your wonderful feedback!
goodtogo
Easy website and good price
It was great to find a website that was easy to follow so the whole experience was good and the price was right too. Thank you goodtogo!!
14 September 2026
Reply from goodtogo
Customer,
We're so pleased to hear you found our website easy to follow and that your whole experience was good. It's wonderful to know the price was right for you too!
goodtogo
The lady who dealt with my query was…
The lady who dealt with my query was excellent,patient well spoken and mannered she so considerate and and found a good deal for me
14 September 2026
Reply from goodtogo
Mandarin Hair ,
We're so pleased to hear that our team member was excellent, patient, and well-spoken in assisting you. It's wonderful that they were considerate and found a good deal for you. We appreciate your positive feedback!
goodtogo
Reply from goodtogo
John Gaywood,
We're happy to hear that our online booking process was easy for you. We appreciate your feedback.
goodtogo
Reply from goodtogo
Thank you for taking the time to share your positive feedback with us.
I found your site efficient
I found your site efficient, and able to deal with the extensive medical conditions I unfortunately find I now have, it returned a suitable quote without delay, considering I was travelling the next day, was amazing to see, and not need a fortnights assessment by medical experts.
Fast efficient snd a reasonable cost for a yearly multi trip policy, which also included level 2 higher risk activities.
Great stuff and well done for supplying such a fantastic service.
Graeme Blakemore
Environmental Health Officer.
14 September 2026
Reply from goodtogo
Graeme Blakemore,
We are so pleased to hear that our site was efficient and able to provide a suitable quote so quickly, especially with your extensive medical conditions and urgent travel plans. It's wonderful to know that our yearly multi-trip policy, including higher-risk activities, met your needs at a reasonable cost. We truly appreciate your positive feedback on our service.
goodtogo
Great service from your colleague
Great service from your colleague, with everything explained clearly.
14 September 2026
Reply from goodtogo
Mrs Tracy Hill,
We're delighted to hear that our colleague provided great service and explained everything so clearly. Thank you for sharing your positive feedback!
goodtogo
Great Service. Would not hesitate to recommend
The individual I spoke to on the phone provided clear and understandable information. He was professional throughout the call and I had my holiday insurance sorted within 15 minutes. The quotes and policy were also emailed to me immediately.
14 September 2026
Reply from goodtogo
Rachel Burbridge,
We're delighted to hear that your experience with us was so positive and efficient. It's wonderful to know that our team member provided clear, professional assistance, and that your holiday insurance was sorted quickly. We're also glad the quotes and policy documents were sent to you promptly.
goodtogo
Straightforward process.
Able to obtain a quotation on line without undue fuss. Quotation was competitive and fulfilled all requirements.
14 September 2026
Reply from goodtogo
D Brut,
We're so pleased to hear that you found obtaining a quotation online to be a smooth process. It's great to know that the quote was competitive and met all your requirements. Thank you for your positive feedback!
goodtogo
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