Goodstead Limited Reviews 

176
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Purchased the 'skyfall' Barbour coat on pre-order as sold out everywhere in november.Goodstead recommended by GQ magazine. Used the sizing guide to order which turned out to be a perfect fit- don't re... See more

Rated 5 out of 5 stars

I Collected my Barbour Beacon Heritage Sports Jacket (or Bond Skyfall jacket as it now seems to be known!!) which I preordered mid November from Goodstead. Just wanted to thank Ian and all the Goodste... See more

Rated 5 out of 5 stars

Goodstead was a great experience. The salesperson I spoke with was helpful, patient and clear. Any email I sent resulted in a quick reply. My merchandise was delivered in a timely fashion and the p... See more

Rated 5 out of 5 stars

Ordered some Yuketen Johnson Oxfords. The size was 10 1/2 listed, but were actually only 10. Customer service immediately emailed me and asked if I'd like a refund and apologized for the listing being... See more

Company details

  1. Men's Clothing Store
  2. Women's Clothing Store

Information provided by various external sources

Goodstead is Scotland's leading contemporary fashion store for men and women. Based in the heart of Edinburgh, Goodstead offer a fine selection of brands from around the globe including APC, Barbour, Folk, Henrik Vibskov, Norse Projects, Yuketen, Wood Wood and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

176 reviews

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4.6

All reviews

(176)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good seller.

Fast delivery. Good communication with the seller. Reasonable price. Interesting sales.

28 August 2012
Unprompted review
Rated 3 out of 5 stars

Nice item but no communication regarding delivery

Nice item but arranged delivery and it never turned up, took a day off and it arrived 1 week later when I was on holiday. Good job my neighbour took it in for me.

23 August 2012
Unprompted review
Goodstead Limited logo

Reply from Goodstead Limited

Hi Joanne,

Sorry to hear you aren't satisfied with the delivery of your order.

Having looked into it, you ordered in the evening of the 8th August and the parcel was delivered on the 10th (I have the confirmation of delivery). It states on our website that next day delivery is only on orders placed before 12pm each day so the order did in fact arrive on time.

We also emailed out tracking information to the email address you gave when placing your order.

If you have any queries or require this information sent over please get in touch and we can provide it to you.

Kind regards,

Goodstead

Rated 5 out of 5 stars

Speedy service

I placed my order and received it the next day, I previously placed the same order with a different company and had to wait 7 days before I cancelled my order because it still hadn't been shipped out yet!

I'm impressed with the service provided by Goodstead.

Thumbs Up!

9 August 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

Great merchandise, with all of the most relevant brands. Prices are great, shipping is quick. My favorite one stop fashion shop!

8 August 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service. Prompt delivery. Good communication

Had my doubts in the beginning but they provided excellent communication and I'm well chuffed after receiving my items quick. Will deffo shop here again

27 July 2012
Unprompted review
Goodstead Limited logo

Reply from Goodstead Limited

Hi Zapa,

Thanks for your review and glad to hear you're happy with our service. If you have a few minutes please feel free to email me with any comments you have as to why you had doubts in the beginning to orders@goodstead.co.uk. It would help us improve our service even more.

Kind regards,

Graham

Rated 5 out of 5 stars

Doubleplusgood

Fantastic stock, dispatched quickly. I live in London, but this place is still where I look first. Would like to see Peter Jensen stuff there too, though.

12 July 2012
Unprompted review
Rated 5 out of 5 stars

Easy interaction

Didn't have to deal with any customer service stuff so can't comment on that, but my order was shipped quick and arrived quick. No issues.

12 July 2012
Unprompted review

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