Spent a few days looking online for a used car after mine was stolen and had just received the insurance payout. I hate the car buying process.. I dislike dealing with private sellers as some are no... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Looking for a car for a friend of mine who had to change from manual to automatic , we visited many second hand dealerships . Found the right car here and what a lovely experience it’s had been ! Te... See more
Company replied
I went to Good motors in Aug 2025 and left with a new car. I was assisted by Adrian, who was extremely helpful. The car I went to see I was unsure about, but there was one I had seen online that wasn... See more
Company replied
Flew across from NI to purchase my car from Good Motors. Obviously flying over I needed everything to go smooth and easy and to this end Tariq kept me right. We agreed a price the previous day after t... See more
Company replied
Company details
Written by the company
Good Motors is a Value for Money used car dealer based in Bury Greater Manchester. We are proud to offer you a first-class customer service and very competitive pricing. At Good Motors Ltd we stock a range of used cars to suit all budgets and lifestyles, we are sure to have the right car for you. so please browse our stock list
Contact info
Wellington Street, BL8 2AL, Bury, United Kingdom
- 01617111012
- good.motors@yahoo.com
- www.good-motors.co.uk
4.3
Excellent
368 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
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Great service
Great service—Alan shared detailed videos of the car via WhatsApp, which was really helpful. Friendly and approachable team, and their cars are competitively priced. Highly recommend.
13 April 2026
Unprompted review
Reply from Good Motors
Thank you so much for your wonderful feedback! We're delighted to hear that you had a friendly and helpful experience with our team, and that Alan made your deal so smooth.
Congratulations on driving away in your Nissan Leaf! We truly appreciate your kind words and look forward to assisting you again in the future.
Thanks again, and all the best!
Kind regards
Good Motors Team
Super service from Terry helped me buy…
Super service from Terry helped me buy my first car , tax and insurance cover very patient and knowledgeable
Thank you all the best
14 March 2026
Unprompted review
Reply from Good Motors
Thank you for your wonderful feedback! We're thrilled to hear that Terry provided you with super service and made your first car purchase a positive experience. We're glad he was patient and knowledgeable to assist you with tax and insurance.
We wish you all the best, and we look forward to helping you again in the future!
Kind regards
Good Motors Team
Good experience buying a car
Good experience buying a car, shakeel helped us a lot in choosing, was friendly and knowledgeable. Would highly recommend.
14 March 2026
Unprompted review
Reply from Good Motors
Thank you for your kind words! We're pleased to hear that Shakeel was friendly, knowledgeable, and helpful during your car buying experience. We truly appreciate your high recommendation.
We look forward to assisting you again in the future!
Kind regards
Good Motors Team
Thankyou Terry for helping me get my…
Thankyou Terry for helping me get my car! He was super friendly and answered all questions asked, very friendly staff. Had it delivered by Robert. Great guy thankyou all soo much!
12 March 2026
Unprompted review
Reply from Good Motors
Thank you for your kind words! We’re really pleased to hear that Terry was able to help you find your car and answer all your questions. It’s great to know you found the team friendly and helpful. We’ll be sure to pass your lovely feedback on to Terry and Robert as well — they’ll really appreciate it.
We hope you’re enjoying your new car, and if there’s ever anything more we can help with, please don’t hesitate to get in touch.
Kind Regards,
Good Motors Team
Great Experience
Flew across from NI to purchase my car from Good Motors. Obviously flying over I needed everything to go smooth and easy and to this end Tariq kept me right. We agreed a price the previous day after talking to Tariq over the phone and everything I was told was true to form. In person he was a super guy, just gave me the keys and told me to test drive to my hearts' content. Cannot recommend Good Motors enough for a flawless transaction.
20 February 2026
Unprompted review
Reply from Good Motors
Thank you, Michael, for making the trip over from Northern Ireland to purchase your car from us — we really appreciate the trust you placed in Good Motors. We're delighted to hear everything went smoothly for you and that Tariq was able to keep everything clear and straightforward ahead of your visit.
It's great to know the car and the process were exactly as described and that you felt comfortable taking your time with the test drive. We'll be sure to pass your kind feedback on to Tariq.
Thank you again for your recommendation, and we hope you're enjoying your new car!
Kind regards,
Good Motors Team
Bad Motors
Paid a deposit on a vehicle. When I turned up to collect it, there was no V5 document. The car hadn’t been cleaned or detailed. Once I got home I discovered that 2 alloys were scuffed. I messaged them by WhatsApp & they ignored me. AVOID AVOID AVOID
20 February 2026
Unprompted review
Reply from Good Motors
We’re sorry to hear that you feel disappointed with your experience. However, we would like to clarify a few points.
At the time of collection, the vehicle was available for inspection and collection as agreed. The V5 document was in the process of being transferred, which is a normal procedure when a vehicle changes ownership. The vehicle was presented as seen, and customers are always welcome to inspect the car fully before completing the handover.
Regarding the alloys, these were visible at the time of viewing and collection. If there were any concerns, we would have been more than happy to discuss them on the day. We take customer communication seriously and do our best to respond to messages, but we encourage customers to contact us directly so we can resolve any concerns.
If you would like to come back, we would be happy to arrange a valet for the vehicle or speak with you about how we can help turn this minor issue around.
Kind regards,
Good Motors Team
Excellent customer service
Excellent customer service, very friendly and made the whole process easy.
15 December 2025
Unprompted review
Reply from Good Motors
Thank you for your kind review. We’re really pleased to hear that you had a positive experience with us and that our team made the process easy and straightforward for you.
We always aim to provide friendly, helpful service and it’s great to know that came across during your visit. Enjoy your new vehicle and if you ever need anything in the future, we’ll be happy to help.
Kind regards,
Good Motors Team
DO NOT BUY HERE
DISGUSTINGLY TERRIBLE customer care. They could not care less about customers. I wanted a car, put a £1000 deposit down after I was highly pressured, being told the deal is only on the table for today ONLY and if I didn’t accept it then they wouldn’t answer any future calls. I unfortunately couldn’t continue with the purchase due to sadly being diagnosed with cancer the following day after receiving my test results back (testicular cancer). They REFUSED a refund because apparently £1000 is more important to them than someone’s wellness. They asked for PROOF which I provided, showing them numerous documentations from the hospital which included CONFIDENTIAL information, yet they still said NO after “reviewing” said documents/letters?!? Good-Motors have absolutely no humanity and shame. You’re a perfect example of what’s wrong with the world. DO NOT BUY FROM HERE, LOOK ELSEWHERE.
11 February 2026
Unprompted review
Reply from Good Motors
We are genuinely very sorry to hear about your diagnosis and we sincerely wish you strength and a full recovery during what must be an incredibly difficult time.
However, we feel it is important to clarify the timeline and circumstances surrounding this transaction.
You initially placed a reservation on the vehicle and arranged to view it. You then spent several hours at our dealership viewing and test driving the vehicle before deciding to walk away from the purchase at that time. Over a week later, you contacted us again to enquire whether the vehicle was still available. Following further discussions, you agreed to proceed with the purchase and paid a £1,000 deposit to secure the vehicle and remove it from sale.
At no point were you obligated to proceed. The deposit was taken only after you confirmed you wished to move forward with the purchase. As clearly explained at the time, once a vehicle is secured and preparation begins, the deposit is non-refundable. We then removed the vehicle from the market and turned away other potential buyers.
When you later informed us that you could not continue due to your medical diagnosis, we did carefully review the documentation you provided. While we were sympathetic to your situation, our deposit policy — which is explained prior to payment — applies consistently to all customers.
We understand this is not the outcome you hoped for. Our policies are in place to ensure fairness and consistency in how we handle secured vehicles and deposits.
We genuinely wish you the very best with your treatment and recovery.
Kind Regards
Good Motors Team
Excellent from start to finish
Excellent from start to finish, Adrian was a pleasure to deal with & couldn’t be more helpful. Would definitely recommend.
6 February 2026
Unprompted review
Reply from Good Motors
Thank you so much for your kind words and for taking the time to leave us a review.
We’re delighted to hear you had an excellent experience from start to finish. Adrian will be especially pleased to know you found him helpful and a pleasure to deal with — we’re very proud of the service he provides.
We truly appreciate your recommendation and your support. Wishing you many happy miles in your new car, and if there’s ever anything you need in the future, we’re always here to help.
Kind Regards
Good Motors Team
First car
After looking for quite some time for a first car for my daughter, we found one just right at Good Motors. I spoke with Shaqeel who was really helpful. The fact I couldn't view the car in person,as it wasn't local made me quite nervous about the whole process. Shaqeel and the team put my mind at rest and reassured my queries promptly and also sent me videos detailing everything.
They even arranged delivery. Rob did a great job delivering the car on time. He was really helpful in finalising everything. A genuine down to earth guy.
I really dislike the whole buying a car process, particularly this time as it was my daughters first car.
The team at Good Motors put my mind at rest and I appreciated the fact that there was no pushy salesperson, so you don't feel pressured in any way
29 January 2026
Unprompted review
Reply from Good Motors
Thank you so much for taking the time to leave such a detailed and thoughtful review.
We completely understand how important (and sometimes nerve-wracking!) buying a first car for your daughter can be — especially when you’re purchasing from a distance and can’t view the vehicle in person. We’re really pleased that Shaqeel was able to put your mind at ease, answer your questions promptly, and provide detailed videos to give you full confidence in the car.
It’s also great to hear that Rob made the delivery process smooth and straightforward for you. We’ll be sure to pass on your kind words to both of them — they’ll really appreciate it.
Creating a relaxed, no-pressure environment is something we pride ourselves on, so it’s wonderful to know that came across during your experience.
Thank you again for choosing Good Motors. We hope your daughter absolutely loves her first car, and we’re always here if you need anything in the future.
Kind regards,
Good Motors Team
Fab place to buy everything was smooth…
Fab place to buy everything was smooth and Nadeem got the right charger for my new Nissan leaf
23 January 2026
Unprompted review
Reply from Good Motors
Thank you for your fantastic review!
We’re so pleased to hear everything went smoothly and that you had a great experience with us. Nadeem will be delighted to know his help in getting the right charger for your new Nissan Leaf made the difference.
Wishing you many happy and efficient miles in your new car! If you ever need anything in the future, we’re always here to help.
Kind regards,
Good Motors Team
My experience has been a good one from…
My experience has been a good one from this company ! I am so far very happy with the car and the dealership ,the car is exactly as was described and is very nice to drive ! Thankyou
17 January 2026
Unprompted review
Reply from Good Motors
Thank you so much for your lovely review!
We’re really pleased to hear that your experience with us has been a positive one and that you’re happy with both the car and the service you received. It’s great to know the vehicle met your expectations and is exactly as described — and even better that you’re enjoying the drive!
Thank you again for choosing Good Motors. If you ever need anything in the future, we’re always here to help.
Kind regards,
Good Motors Team
Avoid
Bought a car off them, tyre popped within a week (garage thought tyres were probably over pumped) - had to pay extra to fix, requested my car nut lock once I realised this was missing - after agreeing to pay the invoice for this they refuse to call or email back
17 January 2026
Unprompted review
Reply from Good Motors
We’re sorry to read that you feel disappointed with your experience, as this is certainly not the level of service we aim to provide.
Regarding the tyre issue, all of our vehicles are inspected prior to sale. Tyre pressure can fluctuate due to temperature and road conditions, and unfortunately punctures or tyre damage after handover are not uncommon and are outside of our control. That said, we would always encourage customers to contact us straight away so we can advise on the best course of action.
With regard to the locking wheel nut, this is something we take seriously. We understand you raised this with us and we did agree to cover the invoice once received. If there has been a delay in communication, we sincerely apologise — this is not intentional, and we would never ignore a customer concern.
Please contact us directly with your invoice details so we can ensure this is reviewed and resolved promptly.
Kind regards,
Good Motors Team
Well even though I couldn't get to the…
Well even though I couldn't get to the garage to view the car there sent me a video on WhatsApp which that was nice of them and when ever I called Shakeel answered the phone straight away no waiting with music back ground nice fella
16 January 2026
Unprompted review
Reply from Good Motors
Thank you very much for your kind review. We’re really pleased to hear that the video walk-around was helpful and that Shaqeel was able to assist you promptly whenever you called. We always aim to make the process as easy and personal as possible, even when customers can’t visit us in person. Your feedback is greatly appreciated, and we hope you enjoy your car.
Kind regards,
Good Motors Team
Bought my first car 6 years ago from…
Bought my first car 6 years ago from here. ,came back and bought another, excellent all-round service thanks
7 January 2026
Unprompted review
Reply from Good Motors
Thank you so much for your continued support and for choosing us again. It really means a lot to know you came back to us after six years for another car. We’re delighted to hear you received excellent all-round service, and we truly appreciate your loyalty. Enjoy your new car, and we’re always here if you need anything in the future.
Kind regards,
Good Motors Team
Good motors -great experience
I went to Good motors in Aug 2025 and left with a new car. I was assisted by Adrian, who was extremely helpful. The car I went to see I was unsure about, but there was one I had seen online that wasnt in stock yet, so he suggested leaving a deposit and retuning when it was in. On our return, we couldn't test drive due to worn wheels but everything else seemed great and Adrian promised us the tyres would be changed and the inside would be fully valeted as some of the seats were stained.
Ive waited a while before posting to make sure no issues arose, and so far its perfect. Thanks!
11 August 2025
Unprompted review
Reply from Good Motors
Thank you for taking the time to leave such a detailed review. We’re delighted to hear that Adrian was able to support you throughout the process and help you find the right car, even before it arrived in stock. It’s great to know that the tyres were replaced, the vehicle was fully valeted as promised, and that everything has continued to run perfectly since.
We really appreciate you waiting to share your experience and are pleased we could deliver on our commitments. Thank you for choosing Good Motors, and we hope you continue to enjoy your car.
Kind regards,
Good Motors Team
Super service from terry
Super service from terry , will be back again.
23 December 2025
Unprompted review
Reply from Good Motors
Thank you for your 5-star review! We’re delighted to hear you had an excellent experience with Good Motors and truly appreciate your kind feedback.
Kind regards,
Good Motors Team
Thank you Alan and Archie your the best
Thank you Alan and Archie your the best
19 December 2025
Unprompted review
Reply from Good Motors
Thank you so much for your kind words! We really appreciate the feedback, and we’ll be sure to pass this on to Alan and Archie — they’ll be delighted to hear it. Thanks again for choosing Good Motors.
Kind Regards
Good Motors Team
The team was fantastic all round very…
The team was fantastic all round very helpful in purchase of my first car
19 December 2025
Unprompted review
Reply from Good Motors
Thank you very much for your great review! We’re delighted to hear the team was fantastic and so helpful during the purchase of your first car. Congratulations on your first car, and thank you for choosing Good Motors — we wish you many happy miles ahead.
Kind Regards
Good Motors Team
Very professional and helpful
Very professional and helpful. Quick to assist with sale of my car. Trustworthy guys! Thank you :)
17 December 2025
Unprompted review
Reply from Good Motors
Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with us and that we could assist quickly and professionally. Your trust means a lot to us!
Kind regards,
The Good Motors Team
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