GONG Galaxy Reviews 

Customer service was very responsive in resolving a problem with the local delivery of my board.

Bought some accessories and need them ASAP as there was a good tramontana coming. I told them and parcel was home i 3 days!! Recommended!!

love riding the full carbon Curve H3 setup. Well built, looks great and rides like a charm! Customer service at Gong has been exceptional - always willing to answer questions.

Excellent after sale support.
I order a Pack Surf Foil Evo for beginners, but the the assembly between the wing foil and the fuselage had a small misalignment problem. The response to my problem was immediately and the solution was excellent, offering me a new working set.
I can’t wait to learn how to use the surf foil ordered

Excellent after sale support. I order a set of fins, but the size and the template was different. The response to my email was immediately and the solution to my problem was excellent. They sent me a new set of fins for free.

I fogot to add the 10% discount code at the order. They couldnt help me when i asked to correct it. I sent an email and got the reply its not possible.

I thought sending stuff back and reorder it again is not efficient (not for me, for them or the planet)

The 2nd email was really good, they understood and gave me a personalized discountcode for my next purchase!

Easy to order a wingfoil pack, good value for money. Quick delivery. Perfect !

Very friendly and attentive customer support team (huge thanks to Blandine in particular!). After my three-part shipment only partially arrived and the carrier had no idea where the rest went... unbelievable... Gong truly saved my vacation. My new equipment is now complete and I’m all set for the ocean. Highly recommended!

Very helpful and very quick to respond to emails. Good support for technical questions as well as packing and organising the delivery of my board.

Great informative website. Excellent products at very reasonable prices. Easy & smooth buying process with fast processing, handling & shipping! 👍

Products are good and best ratio quality /price.
The service is just perfect, kind and quick communication before order, delivery in less then 24h (express)

Excellent prompt service, easy website navigation

Shipment arrived quickly. The pump delivered had slight damage. Gong support team reacted quickly to my service request and sent me a new pump without hesitation. Great customer service.

Gong’s speed, service, follow-up, and availability are truly spectacular. Very happy with the experiencia, as on previous occasions.

I have been dealing with Gong for about 5years now.Buying all my boards from them.From the products to the customer service couldn’t recommend this company enough.Such great value and quality from this brand.

This was my Christmas present, and even though it was ordered late, it arrived quickly and on time, so I could enjoy opening it like a child. Great job — quick and professional service. Now it’s time to enjoy it on the spot.

Absolute wonderful customer service and nice products at unbeatable prices. What is not to love!? I have bought quite a few items from GONG (wing foiling and surfing setups). I have been always happy with the products and communication from the company.

I am writing this review after my last purchase which hit A LOT of bumps, but not due to problems with GONG but with the shipping company who lost a surf board. Long story short, I went back and forth with a customer service representative for over a month. Always with kind and timely responses. In the end GONG sent another board while they tried to track down what happened to the original order. The customer service rep even wrote me once more a few days after I received the board to make sure I was happy with everything that I received. It is a personal touch that I almost NEVER experience from other companies. So that you GONG for hiring such caring people!

As far as quality of the products I find them very satisfactory especially at the price point. I have noticed some manufacturing flaws which had to be modified/adjusted, but these were quite minor and easy to do on my own. When I asked about one issue I got immediate assistance from a technical advisor with step-by-step instructions as to how to make the adjustments in order to fix the manufacturing flaw.

Do not have any hesitation to make purchases from this company. They are a model of how a company should be run.

I have already bought several Gong products, namely helmets, leashes, a foil setup and my last purchase has been a wingfoil board. For this last purchase I even received technical advice and a recommendation from their team.

Based on my experience so far, for me Gong is a highly recommended place to buy.