GO Mammoth Reviews 

2,480
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and referees for being exceptionally friendly, helpful, and welcoming during games. People also love the vibrant, social atmosphere, noting that it provides a fantastic way to stay active, have fun, and easily meet new friends. Participants often mention that joining matches is simple and very well organized. However, some people mentioned that communication regarding schedule changes or match updates can occasionally be slow, leading to last-minute notices. A few other people also felt that occasional venue issues, long travel distances, or minor equipment problems caused some frustration.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that coordinators and support members are very... See more

User experience

Users describe positive interactions with user_experience, highlighting that it is a great way to keep fit... See more

Service

People report ambiguous experiences with service, noting that leagues can be very hit and miss. While some... See more

Location

Consumers have mixed feelings regarding the location of sports venues. Many reviewers appreciate having... See more

Social media

Reviewers highlight positive aspects of social media and community sports, noting it is a great way to stay... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I signed to a basketball league up as an individual and wehave now just completed our sixth season together! Each one has been organised well, with a mixture of teams, some of which we have built up a... See more

Rated 5 out of 5 stars

It took a few weeks after the stated start date to get enough players to form the league but once it started it was exactly what I was hoping for; turn up and play. Everyone was friendly, the facilit... See more

Rated 5 out of 5 stars

Having so much fun playing with Gomammoth netball league. The sign-up process was easy. There is a positive, sociable atmosphere at games. The refs have been very friendly and welcoming, having a la... See more

Rated 5 out of 5 stars

Everyone was at a similar skill level and the ref was very helpful and attentive, while also being laid back. Very quick moving and organized, we had lots of fun! I only wish I had received the schedu... See more

Company replied


Company details

  1. Sports Club
  2. Basketball Club
  3. Dodgeball Club
  4. Event Management Company
  5. Netball Club
  6. Volleyball Club

Written by the company

Thawed from the ice in 2010, GO Mammoth is the undisputed social sports provider in the UK. Offering over 20 different sports, fitness, events and corporate programmes. Our mission is get more people offline and having fun face to face every day.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(2,480)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love playing basketball

It’s honestly great to be able to play. Of course there are sometimes some small things that could be improved, but in general I truly appreciate the passion for basketball of everyone involved

27 April 2025
Unprompted review
Rated 1 out of 5 stars

so so bad

so so bad! I've played football and rounders leagues through them this year and organisation is all over the place and then the customer service to sort stuff out is appalling, it's so frustrating!

Refs late, changes of venues to sub-par pitches, ref turned up with no rounders equipment one week...imagine. At football the refs didn't show up, sometimes didn't bring bibs and brought size 4 footballs.

Then when I emailed asking someone to urgently sort stuff out, they didn't reply to me but sent an email asking us to pay for the upcoming season to register early hahaha.

Honestly wouldn't reccomend. I know powerleague do good social sports, go for them instead.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Mixed Rounders review

I have been attending the mixed rounders games for a couple of years and have always had fun. There's a great atmosphere, fantastic way to unwind after work!

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great fun

Our team signed up to Rounders and we had an incredible time, the event was very well organised! We are looking forward to next week!

23 April 2025
Unprompted review
Rated 3 out of 5 stars

Chaotic organisation but good atmosphere at games

Recently signed up for netball in london and the organization of the league has been totally chaotic; been moved into different teams 3 times because of lack of players, league was pushed back and now the last few games has been cancelled due to venue schedule. Negative experience for me but I know others have used it and had a great time so think it's not a universal experience but definitely shared by several I've met. I think they are trying to offer too many options rather than being realistic with what's possible. I love the premise and the umpires and other players are lovely, but the organisation is chaotic.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

Avoid to lost money and time.

Attention!!! One star is too much for this app. I have paid for joinning a basketball activity and i lost my money and waste time for nothing. The activity didn't take place and nobody report that it to me. I don't have any contact and i waste money in public transport to arrive to the place.
It was a a great waste of time thinking that i could play basketball even thought paying for it. No comunication and bad service.
Please be aware. Take care of your money and time, don't lost your effort with useless apps and unhelpful people. I don't like to pay for nothing.

13 April 2025
Unprompted review
GO Mammoth logo

Reply from GO Mammoth

Hi Jorge,
I'm really sorry to hear about your experience with us and would love to chat further to see how I can remedy this with you.
If any of our leagues do not go ahead for any reason you are always welcome to a full refund. If you could email me (James@gomammoth.co.uk) I'll happily process this refund today.
Looking forward to hearing from you.
Thanks,
James

Rated 5 out of 5 stars

Netball newbie in the Mixed Balham League

Had never played netball before joining the Mixed Balham league and now Monday night netball is one of the highlights of my week! The umpires Sophia and Marvin are honestly so amazing and friendly, and help us get better each week. Would highly recommend! Even in the cold winter evenings its a load of fun, and only getting more so as the it get warmer and brighter.

11 April 2025
Unprompted review
Rated 4 out of 5 stars

Brilliant fun netball league

The league is great, with fantastic umpires who really care! There have been some last minute cancellations due to venue issues which should have been foreseen but otherwise I'm very happy!!

10 April 2025
Unprompted review
Rated 5 out of 5 stars

My experience

It was my first time using Go Mammoth. I stayed in touch with the organisers all the time, it was easy to sort any issues.
I really enjoyed the play, my team was great, we had a lot of fun and there was a good venue!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

2nd time round in the Go Mammoth…

2nd time round in the Go Mammoth league. Our venue is lovely, safe, secure and accessible. Would definetly recommend any ballers to get in on the action. Great communication from the top and our lively new umpire is great. Go mammoth listen and respond to the feedback given so
All I would say is Gooooooo Mammoth💗

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Great for a newbie work leaguew

Go Mammoth facilitates accessible netball leagues for everyone. Our company have started as beginners and the umpires always go the extra mile to ensure we understand the rules whilst having fun±

24 March 2025
Unprompted review
Rated 2 out of 5 stars

Awful customer service

Awful organisation! We've had our league delayed by over a month due to lack of sign-ups, and each week just receive a generic email saying it's delayed by another week. No offer of compensation or to move us elsewhere. Had this in two separate locations now, not sure why they can't get their act together.

20 March 2025
Unprompted review

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