Excellent service. I sold some second hand clubs, got a really good price for them and the process was so much easier than trying to sell them individually on FB marketplace/Gumtree etc. They kindly s... See more
Company replied
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Review summary
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Golfbidder provided excellent and exceptional service. Price agreed for my golf clubs online, I requested a box for the clubs and this was sent to me, DPD courier label sent via email. Clubs droppe... See more
Company replied
This is probably the easiest and quickest online transaction that I have completed. I quickly found the club that I required and the description matched exactly my needs. I completed the trade in se... See more
Company replied
Excellent customer service. I ordered a set of irons but did not want them delivered until I returned from holiday. Requested delay via email and received an immediate response out of normal working... See more
Company replied
Company details
About Golfbidder
Written by the company
Why Golfbidder?
Welcome to Golfbidder, the one-stop destination for all your golfing equipment. Buy, Sell or Part Exchange Golf Clubs & Browse a Huge Range of Golf Accessories.
Looking For More Than Golf Clubs?
We don’t just stop with golf clubs, but also supply a huge selection of golfing accessories including golf clothing, golf shoes, golf bags and golf balls.
Trade In Your Golf Clubs At Golfbidder
We know our golfing brands inside out – but we recognise that kitting out your golf bag with the latest premium golf clubs can require quite an outlay. So apart from offering a huge range of competitively priced golf clubs for sale, we can also buy your old golf clubs allowing you to trade-in and trade-up – and update your golfing equipment cheaply while never compromising on the quality of your golf equipment.
Pay in 3 with Klarna
Spread the cost of your purchase into 3 interest-free instalments, automatically charged from your card every 30 days.
Contact info
Unit E, Barwell Business Park, KT9 2NY, Chessington, United Kingdom
- 02084016901
- www.golfbidder.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 48 hours
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Some trouble with delivery but got there in the end
Previous 1* review:
Ordered a set of clubs in the 10th of April, and I've still not had any delivery or even an update.
I was contacted by Customer Service who was very helpful and organized a second delivery in the 15th of April, but this too was delayed, not delivered and no update from them or the courier.
Very disappointed 😞 heard such good things about Golf Bidder, but now I'm very reluctant to trust them again.
EDIT - 5*:
After a long wait, I've received my order! A change of courier, great customer service and a small compensation for my poor experience has definitely shown me that Golf Bidder go above and beyond to ensure top teir service.
18 April 2026
Unprompted review
Reply from Golfbidder
Hi,
Thank you for taking the time to update your review, and for your patience throughout the delivery process.
We’re really sorry for the initial delays and the inconvenience caused, but I’m glad to hear that your order has now arrived and that the issue was resolved with the change of courier and additional support from our team.
We also really appreciate your kind words regarding our customer service and are pleased we were able to turn things around for you.
Thanks again for your understanding and support—it means a lot.
Kind regards,
GB Team
Payment issues
Very easy process regarding receiving the box and the clubs being sent away and received however difficulties with being paid out, being told I’d get the payment one day and then not receiving it, with no communication letting me know it would be delayed. Disappointing.
17 April 2026
Unprompted review
Reply from Golfbidder
Hi Reagan,
Thank you for your feedback, and I’m sorry to hear about the delay with your payment and the lack of communication—it’s completely understandable that this was frustrating.
It appears there was an issue with one of the clubs that we were unable to accept, and you should normally have received an email explaining any changes during the process. I’m sorry if that wasn’t clear or didn’t reach you.
I can see that once this was resolved, the payment was processed, but we appreciate that the delay and uncertainty caused disappointment.
If you ever need an update or have any concerns, please don’t hesitate to get in touch—we’re always happy to help.
Many thanks,
GB Team
Reply from Golfbidder
Thank you for your feedback—we really appreciate you taking the time to share your experience.
Great Value for Money
My order arrived the next day, exactly as promised. They were excellent quality for used clubs and in better condition that I expected.
16 April 2026
Unprompted review
Reply from Golfbidder
Thanks for the great feedback! We're delighted your order arrived quickly and that the clubs exceeded your expectations in terms of condition. Enjoy your purchase, and we look forward to helping you again in the future.
Great Customer Experience
Haven’t received my order yet, however had an issue with confirmation, spoke to Will C via email who was great help, and ensured my order was sorted and sent out the same day, highly recommend, great customer service.
16 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your review! We're glad Will was able to step in and get everything sorted quickly for you. Providing fast and helpful support is something we take pride in—your recommendation means a lot.
Professional fair service
Fair price was agreed
Payment came through on the day that Golfbidder told me it would.
A really easy process first class service.
16 April 2026
Unprompted review
Reply from Golfbidder
We appreciate your feedback! It's great to hear you were happy with the price offered and that payment arrived as expected. We aim to make the selling process as smooth and reliable as possible.
Super fast and easy
Super fast and easy. Will definitely be buying from Golfbidder again.
13 April 2026
Unprompted review
Reply from Golfbidder
Thanks for your review! We're glad you found everything quick and straightforward. We look forward to welcoming you back again soon.
The club was just as described
The club was just as described and p&p was reasonable. Only minor issue I had was I ordered on a Saturday of a bank holiday weekend so I had to wait three days after the bank holiday for the club to arrive. That disappointed me, but everything else was great. No hesitation in using them again.
9 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your feedback! We're pleased the club met your expectations and that you were happy with the packaging and pricing. We understand the delay over the bank holiday was frustrating and appreciate your patience—thanks again for your support.
I sent in a full set of taylor made…
I sent in a full set of taylor made speed blade irons which you rejected as you said there was rust on the shafts. I was surprised you didn't offer a lower amount rather than just reject and return them.
15 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your feedback. We're sorry for any disappointment caused. Our team follows strict quality guidelines when assessing clubs to ensure they meet resale standards, which can sometimes mean items are returned rather than revalued. Regards, GB Team
Very happy with my purchase
Very happy with my purchase
And how it was delivered and handled
Thank you
13 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your kind words! We’re really pleased to hear you’re happy with your purchase and that everything arrived safely. We appreciate your support.
Excellent service and the clubs were…
Excellent service and the clubs were better than expected.
27 March 2026
Reply from Golfbidder
We’re delighted to hear the clubs exceeded your expectations! Thanks for choosing us and for your excellent feedback.
The ease and seamless approach taken…
The ease and seamless approach taken and acted upon to provide the service that they offer, from a quotation supplied and their package delivery system receipt, thru to confirmation and payment.
9 April 2026
Unprompted review
Reply from Golfbidder
Thank you for highlighting our process—we’re glad you found everything smooth and straightforward from quote to delivery. We really appreciate your feedback.
Very quick and efficient service, bit dissatisfied with the outcome
Very quick and efficient service, very happy with the condition of the club. A bit disappointed as the club had a £67.99 price sticker on it; with was much less than I paid. Took a bit of the shine off the experience ☹️
14 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your feedback! We’re glad you were happy with the speed and condition of the club. We’re sorry to hear about the price sticker—that’s not the experience we want for our customers. We’ll take this on board and improve our checks going forward.
Very efficient service
9 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your review! We’re pleased to hear you found our service efficient and we hope to serve you again soon.
Received driver today,great…
Received driver today,great product,only the headcover is very tatty,great delivery
8 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your feedback Michael! We’re really pleased to hear you’re happy with the driver and that it arrived quickly.
We’re sorry to hear the headcover wasn’t in the condition you expected. If you’d like, please feel free to contact our team at sales@golfbidder.co.uk and we’ll be happy to check if we have a spare replacement available for you.
GB ⛳
Great to deal with
Great choice, delivery is really quick and the goods were in condition as described
7 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your kind review Elizabeth! We hope to see you again soon, Enjoy!
GB ⛳
You told me delivery would be on the…
You told me delivery would be on the 3rd April. DPD have just emailed me to say it will now be the 7th April. Very disappointing given that I have taken time off work today to received the clubs when promised
3 April 2026
Unprompted review
Reply from Golfbidder
Thanks for your feedback Andrew and our apologies for the DPD delay.
I am happy to see they did manage to deliver on Saturday the 4th of April and have confirmed no deliveries were taking place on Friday the 3rd for the Good Friday holiday.
I hope you have a great weekend and happy golfing!🏌️
GB
Decent price for golf clubs sold
I feel that I got a decent price for the golf clubs that I sold and the process was very straightforward
3 April 2026
Unprompted review
Reply from Golfbidder
Thank you for the feedback Derek! We’re glad to hear you were happy with the price you received and found the selling process straightforward. We always aim to make things as simple and fair as possible, so it’s great to know we delivered on that. Happy Golfing! 🏌️
GB
I am a very happy customer
The club arrived on time. The delivery guy waited for me to check the contents.The club I bought as used is in excellent condition, looks almost new in fact and is exactly as ordered.I am very happy with my purchase I have used Golfbidder successfully before and once again I am a happy customer.
2 April 2026
Unprompted review
Reply from Golfbidder
Thank you so much for your feedback Geoffrey! We’re delighted to hear that your club arrived on time and in such excellent condition. We hope you enjoy your new club!
GB ⛳
Great choice and honest product…
Great choice and honest product descriptions and condition assessment
1 April 2026
Unprompted review
Reply from Golfbidder
Thank you for your kind words!Transparency is important, so it’s great to know it made a difference to your experience. We hope you enjoy your purchase and look forward to helping you again in the future!
GB ⛳
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