Golds Gym Reviews 

Absolutely horrible company. Don’t even bother joining them. Extortionate fees and practices. Moved 200miles away but still demanded I pay for the 2 months notice even though there wasn’t any possible way I could use the gym from 200 miles away.

This place is owned by ricky sandhu and his clan of rogues. Avoid any business with these cheats. They have rental appartments. Shame such people exists in this world. Save yourself some trouble and find an alternative place for your hard earned money.

Gold gym harrow is the most horrible gym ever. the manager does not have any sense of leadership and he lacks basic interpersonal skills. his attitude and manners towards customers and staff is really abhorring. he should not a manager at all because he lacks basic communication skill. he definitely not an asset to the people of Harrow

Do not join this gym. Rude and never understanding manager and does not talk to customers.

It's very bad.

When it's time for annual renewal, they didn't communicate with us and kept on taking money via direct debit. It's unfair and unethical.

I ended up paying more than £450 for nothing, as I noticed it so many months later. They obviously don't want to return any money. so, when you chose this gym, make sure that you cancel every year and then start a new one or don't check the option auto-renewal to make sure that you don't pay when you don't use.

Its very bad ,Espically Hounslow Gold Gym Manager Mehdi Hasan is one of the sick person who disrespects and misbehave and hang up the phone .His staff on board also like that .
Please guys Never join the hounslow Gold gym.

Be very careful when joining this Gym. You feel like dealing with cowboys. I joined in March and cancelled within the cool off period and u until now I did not get my money back. The staff and the Branch Manager at Hanwell lie to you and they never communicate with you once they have taken your money. I guess it comes from the top manager (his name is Hadi) he is incompetent and he does not manage his staff effectively and therefore they are not accountable for their actions.

DONT GET RIPPED OFF CHOOSE PUREGYM OR THE GYM. Honestly i was injured and told them to freeze my membership for a short period, i needed 3months to recover and they didnt freeze. Instead charged me £100. every gym in the UK would freeze but they have a sneaky contract and you have to pay them their ridiculous price tag unless your reason matches their criteria Which it wont ( did u move house or are u unemployed, show us proof) They will ask you for all the evidence and still wont accept it. They dont care about you as a person, they just want your money and sneak you into a shady contract with Promotions (first month free) There is no way u can cancel ur membership unless you pretty much die. They would send u a letter to your house threatening you with court dates in order to pay them even if you didnt use their services.
Mate try out Pure Gym or The Gym, honest to God i never felt so ripped off in my life

I was a member for nearly a year at the Hanwell Gym.
A year ago I was attacked by a man in the swimming pool having two other witnesses and the CCTV.
After the immediate shock and calling the Police, the comfort I got from staff and management was that I must have done something to provoke his reaction. Apparently, men can attack you in this gym if you provoke them.
I made a complaint and they said that they had to investigate. I wanted to leave and they wanted to charge me the whole year.
I now know that this wasn't the only attack on women in their premises and there are reviews online to vow for this as well. It has been a year and I'm still not yet well.
Keep away from this toxic environment and especially if you are a woman. Stay safe.

i joined golds gym in the summer and i love going their the swimming pool lovely the staff are friendly and its very clean.one happy customer

Firstly, only leaving 1 star because you cannot give 0. 1 star is way too high for this establishment. Golds gym in HARROW has to be one of the worst gyms I have ever been to. Let's start with the staff: They are dressed up in suits, so one might be fooled into receiving a professional service...but you'd be sorely disappointed. Once my locker key was stuck and I went to get help. The staff were so disinterested and told me to wait for one "strong" member of staff to open it. They cannot even respond to emails in a timely manner.. I doubt they check it on a regular basis. Also The manager is very rude, cold and unsympathetic. If you have an issue, don't expect help, just expect him to be condescending in return.
Now onto the cleanliness of the gym: Very poor. Hairs always on the locker room floor, water everywhere. Toilets always dirty. Could not even bring myself to use the sauna. SPEND YOUR MONEY ELSEWHERE.... DO NOT BE CONNED BY GOLDS GYM.

Amazing service , and really good classes with great friendly instructers

I currently go the gold gym in Hanwell, the staff are very welcoming and very helpful. The service is excellent and I really enjoy the classes.

Disgraceful Disgusting and Dirty!!!

Was a member of Harrow Golds Gym and the place was a filth the equipment was outdated some equipment was broken and health and safety hazard.

The floors were uneven and easy to fall over there were hardly any staff around and hard to get hold of anyone if things go wrong.

The swimming pool was dirty and jacuzzi hardly worked.

That’s the gym over and done with and now get ready for the main shock.

I had a job interview with Karl Sandhu for Membership Sales Assistant job and this has got to be the most demoralising interview or meeting I’ve ever had.

The guy was so abrupt and horrible it was unbelievable he kept going on about his wealth and his money and everything he has achieved and he said by the look of you someone like you Would never achieve this!!! He kept getting personal and said his seen my FB and kept going on about my sexual orientation!!! He said he knew who I was through people and would never employ me and I didn’t want to hear anymore I was so emotionally shaken up!!! He threw a pen at me and told me to draw a marketing strategy also he showed me cctv footage of some of his workers working on the job!!!! And he said I always keep an eye on them on my phone!!! Scary!!!!!!!

Although new equipment the gym is always dirty and the jacuzzi works for a week and then is broken again. For the gym to repair so much as a towel hanger takes months. They ruthlessly hold onto your business and give absolutely no leeway on their fine print. I left apparently owing £30 which I was unaware of, without even contacting me once they have taken legal action which I must now defend. Worse, stressful experience and I wish I never signed up. BEWARE of this unethical group

Was a member in the Harrow branch and I would not recommend this place!

The club was in very bad shape and would look like a construction site by time. Most of the equipment was broken, 'out of service' or had disappeared from one visit to the other. One time the Sauna was out of service for more than 3 months and at least one shower would always be broken.

Depending on the cleaner on duty the locker rooms would be disgustingly dirty and common spa areas also (plasters in the pool etc.)

The worse part was the so called manager though. He would just take offense to everything and sometimes flip out and than accuse the client of making up complaints. The most unprofessional person I have ever encountered (and I have seen my fair share). Happened to me and I witnessed it with other clients also.
Some of the staff would speak very little to no english at all.

This same manager would also act as a PT for his mates during his shifts I assume as he was training with them wearing a suit and leather shoes on the gym floor.

The only good thing in this gym were the yoga classes with a very sweet and dedicated teacher, my only regret leaving this place.

Overrunning GYM contract after cancellation and hefty charge to loyal customers. Very bad management and does not respond to any questions.