Goldnluck 

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See what reviewers are saying

Rated 1 out of 5 stars

I hadn’t been able to log in for the past couple weeks but now their website won’t load at all. GoldNLuck is just gone. If this site were functioning it would get more than 1 star. They did always... See more

Rated 2 out of 5 stars

I'm rescinding my old positive review. These guys have a myriad of cashout issues, redemptions not honored, including one of mine. Almost certainly an insolvent ponzi. Avoid. So many better sites ou... See more

Rated 5 out of 5 stars

I wasn't so sure about this new website but they are amazing. For thos who are not for sure if they are a scam they absolutely are legit and very helpful they have quickly responded to any question or... See more

Rated 1 out of 5 stars

I tried to redeem $80 three times now. I keep thinking I'm doing something wrong because it just sits there for weeks so I cancel it and redo it. I've emailed customer support several times, I message... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

GoldnLuck Casino – Your Ultimate Sweepstakes Destination! At GoldnLuck, we bring the thrill of Vegas straight to your screen with an exciting range of real-style games that anyone can enjoy. Our innovative sweepstakes system allows players to engage in the fun responsibly while having the chance to win incredible prizes! Whether you're playing slots, table games, or participating in special promotions, there’s always something for everyone. Our platform features: Daily Bonuses: Get rewarded every day just for logging in. Generous Promotions: From flash sales to bonus sweepstakes coins, the opportunities to win are endless. Real Player Wins: We’ve had countless winners who have enjoyed incredible payouts. Top-Notch Security: Play with confidence knowing your experience is backed by state-of-the-art security. With GoldnLuck, you’re not just playing – you’re part of a growing community of winners. Our friendly customer support team is always on hand to assist, ensuring your gaming experience is seamless and enjoyable. Join us today and see why our players rave about GoldnLuck! Whether you’re new to gaming or a seasoned player, the excitement is just a click away.


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All reviews

(79)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great experience so far.

Great experience so far.. tons of different games I usually don’t see on other sites. Which is good! I just put in for a redemption so I will update this review once I receive it.

30 April 2025
Unprompted review
Goldnluck logo

Reply from Goldnluck

Thank you for the great feedback! We’re glad you’re enjoying the unique game selection, bringing new and exciting titles to our players is something we’re proud of. We appreciate you submitting a redemption and look forward to delivering a smooth experience. If you need anything in the meantime, feel free to reach out. Good luck, and thanks for being part of the GoldnLuck community!

The GoldnLuck Promotions Team 🍀

Rated 1 out of 5 stars

This is a SCAM website

This is a SCAM website. Can't make redemptions. I contacted support, it took months to get back to me and they said it was a technical glitch and they would process it manually. Now I'm getting no reply and I'm locked out of my account.

2 April 2025
Unprompted review
Goldnluck logo

Reply from Goldnluck

We’re very sorry to hear about your experience and sincerely apologize for any frustration it may have caused. Please know that GoldnLuck is now under new management, and we’re actively working to improve both our support response times and the overall player experience.

What you’ve described is certainly not the standard we aim to uphold. If you’re still having trouble accessing your account or completing a redemption, please contact us directly at support@goldnluck.com so we can review your case and assist you as quickly as possible. We take these matters seriously, and we’re here to help resolve any outstanding issues.

Thank you for your patience, and we hope to restore your confidence in our platform.

GoldnLuck Compliance & Support Team

Rated 1 out of 5 stars

Trash!

GOLD AND LUCK CASINO IS A HUGE SCAM! This is one of the worst online gambling sites possibly ever created and definitely the worst one I've ever used. In the beginning they did pay in small amounts but as soon as I put a couple hundred dollars in there things got weird.... The redemptions came less and less often and then all together stopped. Contacting them resulted in a variety of excuses or just being flat out ignored. Eventually they owed me over $1,000 and were not responding to any messages. I had to contact their payment handler and my financial institution to try and.. get a hold of these people just to get a portion of my money back. The majority of it is still missing and despite screenshots from both their own payment handler and from my bank... They have not done their due diligence in paying out the redemptions. They owe me a lot of money and it's been months and I never expect to see it because of how terrible the customer service is here. Be warned: I have lots of friends and family members experiencing the same issue. I was also told nonsense like I've created multiple accounts.... Which is completely untrue. As a professional Gambler I take these things extremely seriously so I advise anyone reading this to take this review seriously to do the same and stay very far away from this company as there are much much better online casinos out there. This is the worst site currently in the world for gambling, hands down.

18 February 2025
Unprompted review
Goldnluck logo

Reply from Goldnluck

We're genuinely sorry to hear about your experience, and we want to thank you for taking the time to share it. We understand how serious this is, and we want to be clear that GoldnLuck is now under new management. We’re actively working to rebuild trust with our community and ensure every player receives the level of support and transparency they deserve.

We never want a player to feel ignored or mistreated—especially when it comes to redemptions. If you still have unresolved issues, we encourage you to reach out directly to support@goldnluck.com with any screenshots, transaction details, or correspondence you’ve received. We will personally review your case and do everything we can to provide clarity and a fair resolution.

We take all feedback seriously, and we’re committed to making things right for players who were impacted by past missteps. Thank you again for bringing this to our attention.

GoldnLuck Compliance & Support Team

Rated 1 out of 5 stars

Tried to purchase 1 package for 15.99…

Tried to purchase 1 package for 15.99 and charged my card three times and did not even receive any sweep coins.

14 February 2025
Unprompted review
Goldnluck logo

Reply from Goldnluck

We’re very sorry to hear about the issue with your purchase and completely understand how frustrating that must be. This is certainly not the experience we want for our players.

Please contact us directly at support@goldnluck.com with your account email and a screenshot or reference of the charge(s), and our team will prioritize resolving this for you.

GoldnLuck is now under new management, and we’re committed to making things right and restoring trust with our players. Thank you for bringing this to our attention, we’re here to help.

GoldnLuck Compliance & Support Team

Rated 5 out of 5 stars

Best new platform…

I wasn't so sure about this new website but they are amazing. For thos who are not for sure if they are a scam they absolutely are legit and very helpful they have quickly responded to any question or concern I had and made me feel relaxed so I can just enjoy their platform. If u haven't yet go over now u won't regret it. Happy new year.

31 December 2024
Unprompted review
Rated 4 out of 5 stars

Works for me

Good site that pays out faithfully. Only things to keep in mind are you need to make a deposit before redeeming, and the daily is only .21 SC that expires if not used before the next days claim. Otherwise Blackjack has been good to me here.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Goldnluck’s support is awesome

Goldnluck’s support is awesome. They actually get back to ya in a timely manner instead of just completely ignoring ya or it taking days to get a response. Just how their support has been is highly recommended.

19 December 2024
Unprompted review
Goldnluck logo

Reply from Goldnluck

Thank you for sharing your experience! 🌟 We’re delighted to hear that our support team provided you with the timely and reliable assistance you deserve. At GoldnLuck, we strive to make every aspect of your gaming experience smooth and enjoyable, and it’s great to know we hit the mark for you.

If you ever need anything, we’re just a message away. Thank you for recommending us, and best of luck with your future games!

Cheers,
The GoldnLuck Team 🎰

Rated 5 out of 5 stars

great customer service

I had a problem with redemption. I fixed the problem with the help of support and was able to redeem. They paid out in less than 2 hours. Would recommend playing here.

19 December 2024
Unprompted review
Goldnluck logo

Reply from Goldnluck

Thank you for your wonderful feedback! 🌟 We’re so glad our support team could assist you with your redemption issue and ensure a smooth process. Fast payouts and excellent customer service are what we aim for, and it’s fantastic to know we met your expectations.

Your recommendation means the world to us! We’re here whenever you need assistance, and we hope you continue to enjoy your time on GoldnLuck.

Wishing you the best of luck,
The GoldnLuck Team 🎰✨

Rated 5 out of 5 stars

I recommend

I had a problem cashing out. I fixed the issue on my account. They paid out the same day. It wasn't even 3 hrs later and it hit my account. I would recommend this site.

11 December 2024
Unprompted review
Goldnluck logo

Reply from Goldnluck

Thank you so much for the glowing review! We're thrilled to hear that your issue was resolved quickly and that you had a seamless cash-out experience. Your recommendation means the world to us, and we look forward to continuing to provide you with top-notch service and exciting games. Happy gaming!

Rated 5 out of 5 stars

Casino came thru

I was able to cash out on my welcome $2. I did have to purchase a $10 gold coin package to get my redemption started. I was skeptical about this casino but they did come thru and pay my $400 redemption it just took some time.

17 November 2024
Unprompted review
Rated 1 out of 5 stars

No good

Well I was loving this site until I had to contact customer support and a week later I have yet to receive a reply. Quite the disappointment. Hopefully they come thru and I can change this review.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam social casino. Does not pay out

"Won" $3700 from here more than 2 weeks ago. Verification just sitting on pending. Can't get any help from their customer service. Not even an email back.They abandoned their Facebook. I wouldn't deposit here. They are a scam.

12 October 2024
Unprompted review
Rated 2 out of 5 stars

UPDATE: avoid.

I'm rescinding my old positive review. These guys have a myriad of cashout issues, redemptions not honored, including one of mine. Almost certainly an insolvent ponzi. Avoid. So many better sites out there to play on.

22 October 2024
Unprompted review
Rated 1 out of 5 stars

Scammers that reel you in and then spit you out!

I hate to have to change my review of Goldnluck and I hoped that the recent negative reviews were a fluke and my experience would be different. But, you know what they say...if it walks like a duck and it quacks like a duck.... Anyway, like several other reviews stated, Goldnluck seems great at first. They are very responsive to emails and pay like promised. Then they ghost you and quit paying. I'm not even waiting on a huge pay out, only $255. Do not do business with them!

ORIGINAL REVIEW BELOW
I have made quite a few purchases and redemptions and all have went well. I have paid, played and been paid with no issues. The customer support is top notch and I couldn’t be any happier with Goldnluck!

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Okay I was super skeptical at first

Okay I was super skeptical at first! I created my account and received $20 sign up bonus and $5 free play. Which I got up to $600. Verification was fast and easy but i was super confused on what paynote way and how to redeem so I played it all back and waited for members of the Facebook group I moderate for to let me know if it was legit. After seeing a few people confirm I decided to give it another go! I logged in and saw my daily had changed to $2 which is still generous compared to other sites! Off that $2 I was able to get up to $600 again but played down to $300. I purchased the 15/25 package like instructed (you don’t have to purchase that specific one) it took several house for them to take the money from my account but my sc were credited instantly. About 36 hours later my payment cleared and I was able to redeem! I had my money in my varo account in less than 24 hours! I emailed them and Pam from their support was super helpful, friendly and fast! Again yesterday 9/19 I got up to $100 off my daily and redeemed and I’m currently waiting on that redemption as I type this! All in all I like this site! I wish there were more POPULAR games like pragmatic and hacksaw! And maybe other payment options that clear instantly! Also a bring a friend program would be cool!

12 September 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam. They don't have an address in their Terms of Service. That's illegal lol. Don't deposit a dime here and don't spend time making fake accounts u will never withdraw. -Krimshael

15 August 2024
Unprompted review
Goldnluck logo

Reply from Goldnluck

Krimshael or Nick LOL,

Thank you for your feedback. At GoldnLuck, we are fully committed to complying with all legal requirements, including those related to our Terms of Service. We assure you that our platform operates with transparency and integrity, and we take any claims of scamming very seriously.

Regarding your comment about withdrawals, we have successfully processed withdrawals for thousands of satisfied players who follow our terms and conditions, which includes the prohibition of creating multiple accounts. We strongly encourage all players to use the platform in good faith and in line with our policies to avoid any issues.

If you have any concerns about your experience, we’d be happy to investigate further. Please reach out to our support team at support@goldnluck.com so we can assist you.

Thank you,
The GoldnLuck Team

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