Gokits Reviews 18

Despite many emails trying to discuss my order the total failure to respond leads me to agree with most other reviewers that this is a site dedicated to fleecing its customers.

Shirt never shipped never arrived now website has disappeared no reply to emails

Shirt never arrived, no response. Better to avoid

Did not receive my order, in fact it was never sent, tried to contact them but no response. Absolute scam

Great quality. I recommend it

I've bought a shirt on the 2nd of september, I received it today (I live in Italy). Very good quality product, last mile shipping made by amazon. I give 3 stars just because the customer service simply does not exist.

Most shocking company about do not waste your money all the items full off these are not pressed with the right materials or temperature and they also block you on social media accounts and don’t deal with issues.

The item I ordered did not arrive. The order number I was given in my confirmation email doesn't appear on their order search screen. Emails to the company go unanswered with no other way to contact them. Total scammers

I would give 0 stars if possible!! ZERO stars.

I ordered a football shirt on Mon 5th August '24. I never received any confirmation email or receipt of my order OR my shirt and the money was taken the next day.

I've just tried at least a dozen times to contact them about my order via their 'email' and on site contact form - no reply!!

There seems to be no other way to contact them with no phone number, address or social media.

I've cleared been scammed of £40 for my football shirt! Disgusting.

If you've ordered from this 'company', please contact your bank to try and get them to refund you.

Once again... DO NOT use this scammer company!! ZERO STARS.

I would give zero star if was possible!I never received my order that I did and Payed on the 11th of August!the shipment details are all in Chinese and there is no way to contact any sort of disgracefully customer service!there is just one unique e mail x the customer service and no numbers or address where contact the company!!it is clearly a scam disgracefully disgusting company!please don't order anything from this fake unless website!!DISGUSTING DISGRACEFUL THIEFS!

Impossible to get hold of any sort of customer service. Bought a too small shirt and I would like to return it, but i seems impossible, since no one is responding to mails or contact formular.

Really good product and fast delivery. Thank you

Took 4 weeks until delivery. Got only 5 out of 6 ordered Shirts. Would not recommend. Customer Service didnt write me back, when I sent questions about my order

Dont buy. You get a comfirmation email of your buy for you €50 euros. Thats all you will get for your money and no kit will every arrive. Emailing doesnt work. Found there instagram and they are active so they just try to scam.

“I ordered 2 jerseys from GoKits of which only one arrived and after emailing their info email address 3 times and additionally completing their Contact Us form on their website to query if the second jersey would be sent on no reply was received for any of these. There seems to be little or no customer-service for their website. I'm not sure how to proceed now in relation to my missing jersey but will look into consumer-group support services available to see if it can be addressed. Very disappointed with the lack of service on this. Note the one jersey received was of good quality but the lack of service in relation to the missing jersey results in a 1 star review. I would have put 0 but no 0 option is available.” this review was written by another unhappy customer and the EXACT thing happened to me as well, my mother ordered 2 jerseys for my birthday which only one of them arrived. She contacted on multiple occasions and not one response was given. Scammed out of £40. Do NOT buy from here whoever may read this and look on other websites with good and trustworthy reviews.

I ordered 2 jerseys from GoKits of which only one arrived and after emailing their info email address 3 times and additionally completing their Contact Us form on their website to query if the second jersey would be sent on no reply was received for any of these. There seems to be little or no customer-service for their website. I'm not sure how to proceed now in relation to my missing jersey but will look into consumer-group support services available to see if it can be addressed. Very disappointed with the lack of service on this. Note the one jersey received was of good quality but the lack of service in relation to the missing jersey results in a 1 star review. I would have put 0 but no 0 option is available.