Go Green Taxis Reviews 

290
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I have limited mobility and have to use Go Green frequently, often two or three times a week . Inevitably with such frequent use there have been a few blips but I can honestly say that in the last 100... See more

Rated 1 out of 5 stars

Driver had a cold and was constantly coughing, sneezing and clearing his throat. Just what you don't need on the way to the airport. Poor driving, emergency braking on motorway etc. They subcontract s... See more

Rated 1 out of 5 stars

We booked a taxi 2 days ahead of time for a 3am journey to catch a bus for the airport. Obviously very important that the taxi gets to me on time so I can catch my flight. The evening before we specif... See more

2.7

Poor

TrustScore 2.5 out of 5

290 reviews

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2.7

All reviews

(290)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor and rude service...!!!

After using Go Green Taxis a number of times each week for a number of years, yesterday evening I had a confirmed booking at 21.24 only for it to be cancelled at 21.40. The controller, who called me to confirm their cancellation, was rude, abrupt, and could do with some lessons in customer service.
I managed to get a taxi using ABC taxis and will be using them from now on...!!!

22 May 2021
Unprompted review
Rated 5 out of 5 stars

Thank you so much to the whole team at…

Thank you so much to the whole team at Go Green who helped me get home alone after a few too many wines, and the lovely driver who picked up my purse off the road when I dropped it. Purse returned with all cash and card still inside! Excellent service as always.

19 April 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, quick, efficient and the drivers are so friendly. In these times the vehicles are COVID safe too, with perspex between the front and back seats. I will be using this taxi company again

14 December 2020
Unprompted review
Rated 1 out of 5 stars

Poor service

My driver was 40 mins late, unapologetic, rude to my wife, couldn’t see properly in the dark and should never been on the road. I felt unsafe throughout the journey from London to Oxford. And he nearly caused an accident on the way. A shocking experience at a cost of £118.

29 February 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT USE GO GREEN TAXIS

Would like to give 0 stars but it’s not possible! Terrible service - have regularly booked taxis to collect me from my train and they haven’t turned up so I have ended up cancelling and taking one from the rank. Then today I booked a taxi to take me to catch a train and the driver showed up 10 minutes late - not great when you’re on a tight schedule and got up before 6am to be on time! No apology or acknowledgment that she was late (and when I called the control centre they just said she’s on her way and it’s just due to traffic in a very grumpy way, like I was an inconvenience to them!) and when in the car she asked what time my train was and said she doesn’t think we will get there in time! Again, no apology or acknowledgment that this is her fault! I asked what was going on - if the traffic was particularly bad or something - and she said she didn’t know as she had just started! So no excuse for being late to pick me up!!! I am now concerned about missing my train as they are not regular and I can’t miss meetings with clients! DO NOT USE THIS TAXI COMPANY!

3 February 2020
Unprompted review
Rated 2 out of 5 stars

My driver waited on wrong Rd despite me…

My driver waited on wrong Rd despite me giving address. After he called I directed him to me. Lovely guy. Polite and chatty.
At the end of my journey he asked me for way too much money. Almost double what I regularly pay for same journey. He called his controller. I explained the issue.
The reply I got was on the edge of rude.
I won't be booking the most expensive taxi in Oxford again. £6 OVER EVERY OTHER LOCAL FIRM FOR A 3 MILE JOURNEY.

14 January 2020
Unprompted review
Rated 2 out of 5 stars

I am extremely disappointed

I am extremely disappointed. Requested GoGreen to do an airport pickup for a foreign friend of mine, but driver held up no name card so failed to pick the person up despite speaking with them!!
Confusion was then sorted and driver returned (was twenty minutes away by then).
GoGreen receptionist implied it was my fault for not asking them to hold up a name card. So I got charged twice. Would not use them again because of the rude receptionist.

13 January 2020
Unprompted review
Rated 1 out of 5 stars

Scam!

I paid nearly double for the journey I usually take! Paid £21.80 for a trip that usually cost £10-£12 with different companies.When I asked the driver to why there’s such a big jump in price his explanation was that it is because it is a Sunday?! It was a 6.3 mile trip... Imagine....

On top of that the car was dirty- mud on the back of the seats and not hoovered. Certainly not up to any standards.
I do not recommend this to any one, and I will never use this service again.

17 November 2019
Unprompted review
Rated 1 out of 5 stars

Hi Green

Hi Green. £55 from Goring to Abingdon. Turned off to Chilton before coming down A34 to Abingdon. Driver clueless, just said it’s what Google Maps said. No knowledge of the area. They are rubbish. Also we did not know they were coming, it was a local firm that passed on the fare. They are dreadful - don’t use them.

16 November 2019
Unprompted review

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