Currently dealing with Mastercard trying to have our money returned. Easy to order from them bu items never arrived. No communication possible. Good luck to you all who are going to risk buying off... See more
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See what reviewers are saying
Wish I’d seen these reviews before ordering but my disabled daughter was so desperate for the toys I ordered I didn’t think. Almost a month later and no order and no response to any emails. You should... See more
What do you get a 64yr old mate who you went through art college with many moons ago in the mid 70's - something to excerise the brain and improve his eyesight, that's what! - Excellent choice of prod... See more
If you like spending your hard earned money on products that will not arrive, this is the company for you! Never received the product I purchased. I received no proof of postage, I had zero c... See more
Company details
Written by the company
At GoGo Gadget, we offer a wide range of unique gifts, gadgets, and the latest tech, perfect for any occasion. Whether you're looking for something fun, innovative, or practical, our collection is designed to bring excitement to your shopping experience. Visit us in-store at Festival Place, Basingstoke, or shop conveniently online from anywhere. We pride ourselves on excellent customer service, quality products, and ensuring every shopper finds something they love. Whether you're treating yourself or searching for the perfect gift, GoGo Gadget has it all. Explore our ever-evolving range today and experience shopping like never before!
Contact info
Unit 58 Queen Anne's Walk, Festival Place, RG21 7LJ, Basingstoke, United Kingdom
- 01256 816 423
- service@gogo-gadget.co.uk
- www.gogo-gadget.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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No customer support
Despite repeated attempts to get satisfaction on the faulty stickers on the back of the Gogosleep wristband (W308) I was stonewalled behind T&C as 35 days had passed. the worst customer service I have ever experienced and will never use this company again. they were incapable of answering where I might BUY some more stickers to make the product work. it is appalling service

Reply from GoGo Gadget - Gift & Hobbies Store
If I could give zero star review I…
If I could give zero star review I would, I purchased a neck fan costing £60, it arrived with one side working, I sent an email and 6 days later no reply. Definitely do not buy from this company, I’m going to seek legal advice to get my money back, I will post all over social media for everyone to avoid this company. Absolutely disgraceful, no wonder they have so many bad reviews !!!!!!!

Reply from GoGo Gadget - Gift & Hobbies Store
Order never received
Order never received, despite paying in full.
Don’t waste your time.
Horrible (non-existent) customer…
Horrible (non-existent) customer service. Did not receive a response to my email or subsequent follow up email. Shameful.
product arrived on time and is exactly…
product arrived on time and is exactly as described. very pleased
Item never arrived
Item never arrived. Emailed 3 times, with no response. Dispatched on 12th April and post office still waiting for item.
Didn’t receive my order!
Didn’t receive my order and my contact attempts haven’t been repo fed to. I have no choice but to raise a dispute via the my bank.
I ordered earbuds
I ordered earbuds. They came yesterday in a box from China. They won’t even turn on. Trying to reach customer service for a refund. Wish I would have read reviews before I bought these

Reply from GoGo Gadget - Gift & Hobbies Store
bad after sales service
part broken trying to get a reply from Peter at services
is asmost impossible .it is just bad manners not to reply .
sales service good just trying to get the part is proving
imposable
DO NOT USE
DO NOT USE! This company took my order, my payment and then never sent the item.
The online team never got back to me about my order, even after 3 emails. I have tried to cancel but doubt I will ever see a refund.
I think this company might be a total scam! Please do not use this company, I highly doubt you will ever receive your items.
Order has never been delivered
Order has never been delivered even though I have paid for it. Tried to contact via email twice but no reply.
Only part of my order arrived
Only part of my order arrived. Was promised by “Peter” that a replacement would be sent out. Never received, no further communication from the company, no sign of a replacement item or a refund. Would not use again or recommend :(
Item arrived in well packaged box on…
Item arrived in well packaged box on time many thanks.
So easy 😉😁 and prompt delivery…
So easy 😉😁 and prompt delivery 😉🚚🚚🚚 very pleased with my purchase
A pleasure to do business with
A pleasure to do business with, fast and efficient shipping. No worries or problem
Perfect and sent to me quickly
FABULOUS
Great price. Communication. Quick delivery. I will definitely use this company again.
I purchased a set of earbuds that were…
I purchased a set of earbuds that were a rebranded set of Chinese fakes that were made with the cheapest quality plastic and with none of the advertised features such as ANC for example. When I contacted them to claim a refund they withheld the return shipping address and only offered partial refunds. Firstly a 20% then a 30% one with an additional handling charge of £5 that is not part of their return policy, which felt more like a threat, the way that they worded it.The earbuds are not worth £5 on their own let alone the £61 price they charge with a £11.75 handling fee. Luckily I used Paypal and managed to get a full refund. Do not buy anything from this company, avoid them like the plague, as they use false advertising and fake reviews.

Reply from GoGo Gadget - Gift & Hobbies Store
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