GoGo Gadget - Gift & Hobbies Store Reviews 

181
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Currently dealing with Mastercard trying to have our money returned. Easy to order from them bu items never arrived. No communication possible. Good luck to you all who are going to risk buying off... See more

Rated 1 out of 5 stars

Wish I’d seen these reviews before ordering but my disabled daughter was so desperate for the toys I ordered I didn’t think. Almost a month later and no order and no response to any emails. You should... See more

Rated 5 out of 5 stars

What do you get a 64yr old mate who you went through art college with many moons ago in the mid 70's - something to excerise the brain and improve his eyesight, that's what! - Excellent choice of prod... See more

Rated 1 out of 5 stars

If you like spending your hard earned money on products that will not arrive, this is the company for you! Never received the product I purchased. I received no proof of postage, I had zero c... See more

Company details

  1. Gift Shop
  2. Online Marketplace
  3. Toy Store

Written by the company

At GoGo Gadget, we offer a wide range of unique gifts, gadgets, and the latest tech, perfect for any occasion. Whether you're looking for something fun, innovative, or practical, our collection is designed to bring excitement to your shopping experience. Visit us in-store at Festival Place, Basingstoke, or shop conveniently online from anywhere. We pride ourselves on excellent customer service, quality products, and ensuring every shopper finds something they love. Whether you're treating yourself or searching for the perfect gift, GoGo Gadget has it all. Explore our ever-evolving range today and experience shopping like never before!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

181 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(181)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No customer support

Despite repeated attempts to get satisfaction on the faulty stickers on the back of the Gogosleep wristband (W308) I was stonewalled behind T&C as 35 days had passed. the worst customer service I have ever experienced and will never use this company again. they were incapable of answering where I might BUY some more stickers to make the product work. it is appalling service

3 August 2023
Unprompted review
GoGo Gadget - Gift & Hobbies Store logo

Reply from GoGo Gadget - Gift & Hobbies Store

Dear R Wills,

hank you for leaving a review but unfortunately you have reviewed the wrong business we do not sell "Gogosleep wristband. Based on similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Rated 1 out of 5 stars

If I could give zero star review I…

If I could give zero star review I would, I purchased a neck fan costing £60, it arrived with one side working, I sent an email and 6 days later no reply. Definitely do not buy from this company, I’m going to seek legal advice to get my money back, I will post all over social media for everyone to avoid this company. Absolutely disgraceful, no wonder they have so many bad reviews !!!!!!!

6 July 2023
Unprompted review
GoGo Gadget - Gift & Hobbies Store logo

Reply from GoGo Gadget - Gift & Hobbies Store

Dear Ciara,

hank you for leaving a review but unfortunately you have reviewed the wrong business. Based on the order number provided and similar reviews I believe your review is about gogogadgets.io who we are not affiliated with, please contact them to resolve your issues.

It should be noted we at GoGo Gadget offer free returns on all orders and its hassle free to do so! We are UK based so shipping will only cost £4.50 and is fully refundable if your items are not wanted.

We hope you were able to get in touch with gogogadgets.io to resolve your issue.

We would kindly ask that you move this review to their page as these kind of reviews about another company are damaging for our small UK business, we are a Toy and Gift store based in Festival Place Basingstoke.

Best wishes,

GoGo Gadget

Rated 1 out of 5 stars

Item never arrived

Item never arrived. Emailed 3 times, with no response. Dispatched on 12th April and post office still waiting for item.

11 April 2023
Rated 1 out of 5 stars

I ordered earbuds

I ordered earbuds. They came yesterday in a box from China. They won’t even turn on. Trying to reach customer service for a refund. Wish I would have read reviews before I bought these

4 May 2023
Unprompted review
GoGo Gadget - Gift & Hobbies Store logo

Reply from GoGo Gadget - Gift & Hobbies Store

Dear Mary,

Thank you for leaving a review but unfortunately this is the wrong business as we don't sell headphones.

GoGo Gadget Ltd is an independent company based in the United Kingdom operating from its UK stores and https://www.gogogadgetonline.co.uk. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with GogoGadgets.io. GogoGadgets.io website can be found at https://gogogadgets.io/en/.

Should you have any questions or concerns related to GoGo Gadget Ltd please contact us via service@gogo-gadget.co.uk

Kind regards,

GoGo Gadget

Rated 1 out of 5 stars

bad after sales service

part broken trying to get a reply from Peter at services
is asmost impossible .it is just bad manners not to reply .
sales service good just trying to get the part is proving
imposable

29 April 2023
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE! This company took my order, my payment and then never sent the item.

The online team never got back to me about my order, even after 3 emails. I have tried to cancel but doubt I will ever see a refund.

I think this company might be a total scam! Please do not use this company, I highly doubt you will ever receive your items.

27 April 2023
Unprompted review
Rated 1 out of 5 stars

Only part of my order arrived

Only part of my order arrived. Was promised by “Peter” that a replacement would be sent out. Never received, no further communication from the company, no sign of a replacement item or a refund. Would not use again or recommend :(

16 January 2023
Rated 1 out of 5 stars

I purchased a set of earbuds that were…

I purchased a set of earbuds that were a rebranded set of Chinese fakes that were made with the cheapest quality plastic and with none of the advertised features such as ANC for example. When I contacted them to claim a refund they withheld the return shipping address and only offered partial refunds. Firstly a 20% then a 30% one with an additional handling charge of £5 that is not part of their return policy, which felt more like a threat, the way that they worded it.The earbuds are not worth £5 on their own let alone the £61 price they charge with a £11.75 handling fee. Luckily I used Paypal and managed to get a full refund. Do not buy anything from this company, avoid them like the plague, as they use false advertising and fake reviews.

11 February 2023
Unprompted review
GoGo Gadget - Gift & Hobbies Store logo

Reply from GoGo Gadget - Gift & Hobbies Store

Thank you for leaving a review but unfortunately this is the wrong business as we don't sell headphones.

GoGo Gadget Ltd is an independent company based in the United Kingdom operating from its UK stores and https://www.gogogadgetonline.co.uk. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with GogoGadgets.io. GogoGadgets.io website can be found at https://gogogadgets.io/en/.

Should you have any questions or concerns related to GoGo Gadget Ltd please contact us via service@gogo-gadget.co.uk

Kind regards,
GoGo Gadget

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