Usually on arrival they ask if there are any particular insect issues I have been experiencing, so that they can address them first. They then inform me, by text, of what they are treating my home for... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
United States

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
worst company i ever dealt with. Lies started right after i sign contract. sales person do promise for service but field technician comes and refuse to do it.
They perform everything that is requested
Just friendly and professional staff who do a good job in removing my pests.

Reply from Aptive Pest Control
Fast service ...always on-time, complete pest control coverage for large property. The technician knows this property and from experience, we find complete pest control coverage.
Aptive comes on the day assigned and Andrew, yesterday's tech, did a very thorough job treating all areas. Very friendly and professional.
they always text few days and few hours before they come, their technicians are pro and nice

Reply from Aptive Pest Control
The technician who came was very knowledgeable and did not hesitate to check with his superiors about things he was not sure about. He was courteous and efficient in his work.
We are out of town but received a detailed report of what was done as well as photos. They always give us notice the day before as well as when they are
On their way. I recommend Aptive services often.
Courteous, the service person make sure he understands our concerns. Very good advanced and follow up communication.
Service is excellent I am notified what day they will be arriving and approximately what time and emailed what was done including pictures

Reply from Aptive Pest Control
When they come they are nice and take care of all my needs, but they constantly cancel my appointments and it's hard to get someone out.
ON TIME CONFIDENT WORK STAFF…CLEAN AND PLESANT PERSONEL. WELL DONE
Techs pleasant. Answers questions well. Appreciate pictures taken of areas treated and and explanations of treatment done.Treatments effective.
Although the service is okay, Aptive representatives who came through my neighborhood gouged all of us in pricing for a one year contract. We were told if we cancelled before the first year was up, we would owe the company $200. I plan to cancel and treat my own home.

Reply from Aptive Pest Control
The technicians are always very respectful and helpful. Sometimes I don’t even know I have a problem and they show me and take care of it. They take photos of everything. I have never had any problems or issues after they leave. Gotta love Aptive.
Brandon was the rep that treated my proper
Very responsive and friendly service. Easy to communicate and schedule via text.

Reply from Aptive Pest Control
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.