Go Ape Reviews 

Had a fantastic morning at Go Ape, Temple Newsam, with my 10 year old. This was our first visit to Go Ape and we opted for the Treetop Adventure + course. The course had just the right level of challenge for us and it was great that we were able to complete the levels at our own pace. All the staff we encountered during our visit were friendly and extremely helpful. A big shout out to both Oscar and Saul who came to our rescue when we got into a couple of sticky spots - both were quick to react and gave tips to ensure that we had the confidence to complete the rest of the course. Thanks guys!

We went to the first of Sundown sessions this year I wasn't sure what to expect my kids have done indoor climbing before but I wanted to do something different. on arrival staff very helpful seamed genuinely happy to be there. we started just before the sun went down so the kids could see what was ahead of them as it got darker the woods are lite up in different colours it looks great. I had nothing to worry about the kids loved it best thing we have done in a long time great job go ape I can't recommend it enough

Booked a treetop adventure+ for my 10 year old son, had to wait half an hour for safety briefing, after was stuck behind slower ones on the trees just waiting. Staff was arrogant and ignorant, when asked he talked to other people leaving my son just waiting (he let other kids go, but ignored my son, when came to let my son to go on the line, specifically waited for other people to come, and asked them if they wanted to go in front of my son, but they didn't). Disgusting. There were 3 different lines available, managed just 2 in the time given (1 hour), just because of being stuck behind slow people and because of ignorant staff. Been here many times, last time my son did all three lines twice. Don't blame little kids for being slow this time, but last time there was no ignorant and cocky staff with no customer service skills.

Had a brilliant time at go ape at Moors Valley in Dorset on the Segway Experience .
Zoe was a love!y and good instructor any my friends and I had a fab time riding through the forest

Very fun challenger plus - Cockfosters:)

Really enjoyed our afternoon spent amongst the trees. Freya's instructions gave us the confidence to get around the course. We were able to take the course at our own pace. Lots to challenge us as most of the group were fearful of heights; we achieved such a high after making it all the way round which lasted for days. Friendly staff, reassuring to have them nearby if needed. Beautiful location.

Great afternoon. At Rivington.
Easy to book on line. Staff realy friendly. Great fun on the 5 sections of the session, walking through the tree tops. bridges. swings, cargo nets and great Zip wires.
Training was good with out being over the top. Safe and confidant all the way round. Jacub was great with kids giving them encouragement and challenge. Supervising without them knowing it (which is a top skill).
Had to gave them five stars because they don't go higher !

GREAT EXPERIENCE FROM START TO FINISH!
The staff/Instructors were friendly and helpful all way through. Always someone around to help if needed. Great course for all different abilities.
Easy to find, loads of parking, beautiful setting around Leeds castle.
Defo will book again.

We visited Crawley go ape for the segway experience. Honestly, look and think hard on this before parting with your money. Yes it’s instructor led and there’s one very small opportunity to do a track without the instructor leading, however just before reaching this part and being released, the instructor pulled the slowest people to the front!! She said it was because she didn’t want them getting lost.
I don’t know if that is normal practice, but we felt it was a deliberate move to prevent anyone actually being able to gain any speed. I have put in a complaint about this but the response wasn’t really valid as it went on about protecting other park users however the tracks used were further in the woods and obviously if people were around, you would naturally have the sense to slow down. Our daughters have attended various other places doing segways are we’re shocked when we told them how over controlled this activity was. If all you want is an hour training, then this would be the place to go but, if you want a bit of fun and freedom, go elsewhere you won’t get that here.
We would certainly NOT RECOMMEND this experience as value for money or enjoyable.
In future we will travel a bit further for a better experience elsewhere.
Extremely disappointing 😒

This is my second visit to Go Ape, we also decided we try a new location and Battersea Park it was, plus it was my Daughters 14th Birthday 🥳.
Our overall experience was 10 out of 10 from the beginning till the end.
Staff was absolutely amazing so friendly, so engaging, so helpful. The way we were greeted at the check outs by such a lovely lady, unfortunately didn’t ask her name, she gave my daughter a Birthday sticker so thank you for making it so special for both of us, but we do remember Edward who explained and demonstrate so beautifully everything we needed to do and know while we up in the air climbing.
Thank you guys so much for making such a fun , memorable day and Yess we will be coming back again !!!

Poor customer service. Their website was down. They asked to call in over email. By the time we reached the service centre 40 minutes later, every slot was gone. We had to take a location with 30 min extra driving. Adding insult to injury, their customer service agent Nick had no sympathy and charged us an extra booking fee, because we had to book over the phone.

Took my 11 year old friend for an afternoon at Go Ape Delamere. Chose the Adventure + which he really enjoyed . Thought it was both challenging and great fun . I was the on looker and I was very impressed by everything . Facilities, attention to detail especially of course surrounding safety were excellent . The team there are great with children and adults too and explain everything in simple relatable terms . Good check in process and the course and equipment used is of a very high standard . Thank -you Delamere's Go Ape Team .

Visited go ape on the 19th August, Wyre Forest

Had a great day however someone has stolen my bank details and IP address and is frauding my bank account!!

I have put in a complaint and will be informing ICO!!!

We visited go ape in battersea park , the staff are rude with no customers services , this may be to do with the age , there was only 2 staff that was friendly , the toilets was shocking , disgusting , you can tell it hasn’t been washed or cleaned for a long time by the state of the skirtings , I wouldn’t put my dog in these toilets , totally disgusting to the point I nearly vommited . There was no toilet paper any where in sight ,I even took pics of the rotten toilets because I was so shocked and disgusted . I even heard a member of staff raise his voice to a customer .

Booked a treetop adventure+ for two children at battersea park. First time for both and they loved it. Staff and instructors were very helpful and engaged. Can't fault anything, best experience and plenty of activities, will next time us adults will definitely join in.
A big thank you to everyone at go ape and especially the instructor who went up to help my daughter along the ropes (unfortunately I forgot to get his name).

We had a great experience at go ape at Leeds castle today. The family loved it especially the zip wires. I must give Troy a shout out, he was great with his briefing on how to go around the tree too challenge, but came to the rescue of a participant who got stuck on the large Zip wire. He made his way out to the gentleman, attached him to him for safety and then spent 30 mins getting the man back to safety.he was absolutely amazing and to watch him get the man back to safety was amazing to watch. Well done Troy!

Took my 6 year old son to Leeds castle Go Ape on the 5th of August. We had a wonderful time everyone was really helpful and nice. In particular an instructor called Ally who helped my son overcome his fear of going up to the next level onto the adventure+. Thanks.

Me and my sister really enjoyed today! Thank you to all the staff that helped and got my sister going big MASSIVE thank you to Dan who helped my sister across the rest of the course , with Megan having cerebral palsy it was quite challenging at times for her but Dan did an amazing job and helped her finish the course , so thank you for such a great experience:D

Great experience provided. Only issue was with a family holding everyone up. Could have done the course a lot quicker.

Grizedale in The Lakes
We did the Zip Trek with instructors Tilly & Sam. I was a bit nervous to say the least but Tilly and Sam were amazing. They were so patient and encouraging. A wonderful experience that I would do again in a heartbeat.