The App was useful in providing good information however I no longer needed to monitor my blood sugar levels personally. I cancelled this app with the help of GluHealth team which have been helpful... See more
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It’s was good
I had asked for a cancellation a couple…
I had asked for a cancellation a couple of times but it seemed to have fallen through the cracks. Hopefully it will happen now.
Scammers and extortionists.
I downloaded this app for my apple watch and it didn't do what it claimed to. The company charged me 99p, £6.99 then £29.99. I contacted them for a refund and they said they would refund me, if I gave them a positive review on trustpilot. So I did, to get my money back, and now, I am telling the truth. Do not download this, they are scammers.
Very good support had a issue it was…
Very good support had a issue it was sorted very promptly
Questions and Customer service
I had questions about the app and the staff were happy to help me get my questions answered. The response was immediate also. I am very please with the service I was provided.
Great app to monitor your blood sugar
Easy to contact and extreemly helpful.
Easy to contact and extreemly helpful.
alnswered all my questions,
Thank you.
⭐️ 1 Star
⭐️ 1 Star – Scam / Fraud Warning
This app is a complete scam.
I subscribed for ONE month only to test the features. The app never worked as advertised. It could not read blood sugar at all, the system was extremely unstable, and the app was basically useless.
After cancelling the subscription and deleting the app, it continued charging my bank account every 2–3 days without my consent. Multiple random charges ($8–$15) kept appearing.
I contacted support and requested a refund — no response, no refund, no accountability.
This is not just a bad app, this is unauthorized charging and unethical behaviour.
Do NOT install this app. Do NOT enter your payment details.
Avoid at all costs.
If I could give negative stars
If I could give negative stars, I would. GluHealth misleads you thinking that it costs only $0.99. However, when you make the purchase, it automatically charges you a separate amount of $6.00 without your consent. In the middle of already downloading the App, it pops up a message saying that the App wont work if $6.00 is not paid so it gives you no option to cancel it. I didnt go further on obtaining a subscription because the extra charge without my permission was unsettling enough to continue my business with GluHealth. But I hear it is $10 a month. I emailed the customer service who refuses to acknowledge their unethical practice and only willing to provide the refund in exchange of a good review. Hell in the world I will give a good review after what they have done. It’s not about the money, it is about the principle. Get yourselves together and my review is up to me. Nobody will coerce my opinion just to get my $6 back.
App is very attractive and manage…
App is very attractive and manage properly if you have a CGM device.
Very bad application and i have been…
Very bad application and i have been cheated by the support team who requested me to write positive review to start the refund process and then they reject to do refund very bad behavior . Fake app
Would have been good if I had the…
Would have been good if I had the correct equipment to go with the app.
I am happy without having used the app.the company seem to be a good company
As they say, «your diabetes companion».
As they say, «your diabetes companion».
And the customers service are very helpful and have a immediate response.
They are highly responsive
Help
You’re very helpful and responded quickly. Thank you very much.
Great support
Great support, very cooperative and in timely manner. Thank you.
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