Globelink provided me with a 5 month cover for worldwide cruise trip. For the first time ever, I needed to claim (over £2k) for a medical issue. The emergency contact team were very helpful and prov... See more
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You only really know how good an insurance company is when you have to claim. This company is the worst - customer for several years. They did everything they could to avoid paying. Now I have to ta... See more
Company replied
This company seems great. Someone actually answered the phone within a few rings :))). Well thats a good start. It also offers insurance to preclude any existing conditions which is much needed in th... See more
Company replied
Wish to thank the lady Ms. Tracey for her helping me settle insurance for our travel. She was great in understanding my dilemma using the internet, and helped me proceedd throughout finally... See more
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Company details
Written by the company
Annual Multi trip policies are available for people aged up to 79 with Single trip policies up to age 89. Many Pre-Existing Medical conditions, Trekking to up to 3500 m, and lots of Adventure Activities are covered for free. Get an instant quote online or over the phone.
Contact info
Alpi House, Suite 2, East Wing, 2nd Floor, Miles Gray Road, SS14 3HJ, Basildon, Essex, United Kingdom
- +441353699082
- globelink@globelink.co.uk
- www.globelink.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
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Easy to use and so far good
Easy to use and so far good. It all boils down to what happens if or when I have to make a claim and the time it takes.
7 January 2026
Reply from Globelink Travel Insurance
Thank you, Mr Coates. We’re pleased to hear you’ve found everything easy to use so far. We hope you won’t need to make a claim, but if you ever do, it will be handled in line with the policy terms and as efficiently as possible. Wishing you safe travels ahead. ✈️🌍
Good luck trying to print out your policy!
Like: clear terms and conditions, easy to use, cooling off period and generally good reviews
Quick responses by Customer Services email
Disliked: The certificate was webpage only. I had to write to Customer Services to get a pdf copy that the print shop could print out for me. WHY? It's so easy to find the download key on most webpages, but not here.
5 February 2026
Unprompted review
Reply from Globelink Travel Insurance
Thank you for your detailed feedback, Rosalind. We’re pleased to hear you found the terms clear and our customer service responsive. Policies can be downloaded directly from the customer area using the “Download your policy” option and can be saved also as a PDF for future use. We appreciate you sharing your experience and will take your comments on board. Wishing you safe travels ahead.
Once you have read through section 4…
Once you have read through section 4 and understood its contents the rest is easy to navigate
4 January 2026
Reply from Globelink Travel Insurance
Thank you, Ian. We’re glad you found the site easy to navigate once you’d reviewed the details. We appreciate you taking the time to share your experience and wish you safe travels ahead. ✈️🌍
The process was easy to follow helpfuland…
The process was easy to follow and helpful in clarifying what is and what’s not included like other sites.
Hopefully we will not need to claim but if we do then you will honour a claim from what we have declared to you.
2 January 2026
Reply from Globelink Travel Insurance
Thank you, Dave. We’re really pleased to hear the process was clear and helped explain what is and isn’t covered. Hopefully you’ll never need to make a claim, but if you do, it will be assessed in line with the information declared and the policy terms. Wishing you safe and worry-free travels. ✈️🌍
Quality
Been a customer of their European division for a few years. I had to make a claim (first ever apart from delayed baggage) last year. Everything was handled smoothly, no issues.
10 April 2025
Unprompted review
Reply from Globelink Travel Insurance
Thank you, Tony. We really appreciate your loyalty over the years and are glad to hear your claim was handled smoothly. It’s great to know everything went well when you needed us. Wishing you many more safe and enjoyable trips ahead. ✈️🌍
Simple
Simple, no cavernous disclosures, existing conditions taken care of.
Two things, using an “account system” for repeat offenders would help, plus why not have the extras such as cancellation as an optional extra?
J
31 December 2025
Unprompted review
Reply from Globelink Travel Insurance
Thank you, John. We’re really pleased you found the cover simple and clear, and that your existing conditions were taken care of. Just to note, we do have an account area where you can renew policies and make a claim easily. Wishing you safe travels! ✈️🌍
It is the first time I used your…
It is the first time I used your service so until I experience my travel trip to and from then I will give my full response. Thank you!
1 December 2025
Reply from Globelink Travel Insurance
Thank you, Kenneth 😊 We appreciate you choosing us for the first time and hope everything goes smoothly on your trip. Wishing you safe and enjoyable travels! ✈️🌍
It was relevantly simple to get a…
It was relevantly simple to get a quote. Especially like not having to declare each pill I take
30 November 2025
Reply from Globelink Travel Insurance
Thank you, William 💙
Great to hear the quote process felt straightforward — and yes, we know how helpful it is not to have to list every single medication.
Glad it made things easier for you. Wishing you safe and stress-free travels ahead ✈️✨
Have used this company twice now
Have used this company twice now. Very happy with the service recieved.
4 December 2025
Unprompted review
Reply from Globelink Travel Insurance
Thank you for coming back to us — twice! 💙
It really means a lot that you’re happy with the service you’ve received.
Wishing you smooth travels wherever you head next ✈️✨
Highly Recommend
Excellent customer service both pre-purchase and in dealing with claims.
Very competitive pricing
12 November 2025
Reply from Globelink Travel Insurance
Thank you so much, Liz 💙
We’re really happy to hear you had a positive experience both before purchasing and when handling a claim — that’s exactly the level of support we work hard to deliver.
And it’s great to know you found our pricing competitive too.
Wishing you many smooth and well-covered trips ahead ✈️✨
Very easy to renew insurance
Very easy to renew insurance, friendly staff. Very helpful
18 November 2025
Unprompted review
Reply from Globelink Travel Insurance
Thank you, Carole 💙
We’re really glad to hear your renewal went smoothly and that our team made a good impression. It means a lot to us.
Wishing you safe and enjoyable travels ahead ✈️✨
Simple, easy and quick purchase,
Simple, easy and quick purchase, cuts to the point, this is how travel should be!
4 November 2025
Reply from Globelink Travel Insurance
Thank you so much for taking the time to leave a review 💙
We’re really happy to hear you found everything simple, easy and quick – that’s exactly what we’re aiming for when people arrange their cover with us.
Wishing you a great trip and stress-free travels ✈️✨
Reply from Globelink Travel Insurance
Thank you for your review! 😊
We’re glad everything was simple, easy, and quick for you. If you need anything else, we’re here to help!
All very clear
All very clear, quick and easy to understand each step.
Follow up email very good.
6 November 2025
Unprompted review
Reply from Globelink Travel Insurance
Thank you, Stella! 😊
We’re so glad to hear everything was clear and easy to follow. It’s great to know the follow-up email was helpful too. If you ever need anything or have questions in the future, we’re always here to help. Safe travels! ✈️💙
Reasonably priced policy
As a returning customer I was rewarded with a loyalty discount. My annual travel policy was very reasonably priced to suit my needs
9 October 2025
Reply from Globelink Travel Insurance
Thank you so much for your kind words and for choosing us again! 💛 We’re thrilled to hear you found your policy reasonably priced and that the loyalty discount made a difference. It’s always a pleasure to have returning customers like you — wishing you many wonderful trips ahead! 🌍✈️
Excellent Service 5⭐️s
26 September 2025
Reply from Globelink Travel Insurance
Thank you so much, David! We truly appreciate your 5⭐️ rating and are delighted to hear you were happy with our service. Wishing you many smooth and worry-free journeys ahead! ✈️😊
Reply from Globelink Travel Insurance
Thank you, Mark! 😊 We’re so glad you found our website simple and easy to use — that’s exactly what we aim for! Wishing you safe and happy travels ahead. 🌍✈️
The adviser is always polite and very…
The adviser is always polite and very informative.
2 October 2025
Reply from Globelink Travel Insurance
Thank you, Graham! 🌟 We really appreciate your kind words. It’s wonderful to hear that our adviser provided polite and informative service — we’ll be sure to share your feedback with the team. Wishing you safe and happy travels! ✈️🌍
Very helpfull
28 September 2025
Reply from Globelink Travel Insurance
Thank you, Anthea! 😊 We’re delighted you found our team helpful. We’re always here to make your travel experience as smooth and stress-free as possible. Safe travels! ✈️🌍
SCAM
SCAM. Sent two claims more than a year ago (July 2024), and they’ve been forever “processing” them.
Waste of your money, unless you just need it for “proof” of insurance.
9 September 2025
Unprompted review
Reply from Globelink Travel Insurance
We believe your claim has been declined as it was deemed not an insured event, however, if you remain dissatisfied with the claim result, please do follow the complaints procedure to have your claim reassessed by the Insurers. As your complaint relates to a claim or assistance you received whilst travelling, please contact: HDI Global Specialty SE. HDI-Platz 1, 30659 Hannover, Germany.
Email: complaints@hdi-specialty.com Step 2: If You remain dissatisfied after receiving our response, You may also have the right to pass your complaint to an Ombudsman in your country of residence.
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