Global USA Green Card™ Reviews 16

TrustScore 2 out of 5

1.9

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Company details

Written by the company

Global USA is a private non-government entity providing value-added paid services for registration to the US Diversity Visa (DV) Lottery Program (also known as the Green Card Lottery). At Global USA, we pride ourselves on helping people like you fulfil their dreams of living in the United States as Permanent Residents. Our team of specialists does everything it can to make sure you have the best opportunity to participate in the DV-Lottery and be granted a US Permanent Resident Green Card.


Contact info

1.9

Poor

TrustScore 2 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I paid $299 to Global USA in March 2024…

I paid $299 to Global USA in March 2024 after being contacted by phone regarding immigration services to the United States. During the call, I clearly explained that I was NOT interested in the DV Lottery but wanted real immigration assistance. They agreed, and I proceeded with payment.

After the payment, I received no service, no application confirmation, no case number, and no communication from the company. I only heard from them again after I requested a refund.

When I asked for proof that any service had been provided, Global USA repeatedly sent generic responses referring to their terms and conditions but never provided evidence of work done on my behalf.

Despite multiple attempts to resolve this matter directly, my refund request was denied without proof of service.

Based on my experience, I strongly advise others to be cautious before making any payment.

Thank you for your response.

However, I have already contacted your customer service multiple times by email requesting proof that any service was provided after my payment in March 2024.

Until today, I have not received any application confirmation, case number, or evidence of work done on my behalf, and my refund request was denied.

I remain open to resolving this matter if Global USA can provide proof of service or issue a refund.

UPDATE: The company replied publicly but still has not provided any proof that a service was delivered or offered a refund. I remain open to resolving this matter.

14 March 2026
Unprompted review
Global USA Green Card™ logo

Reply from Global USA Green Card™

Hi Abdul,

Thank you for informing us about this matter.

We appreciate your feedback and apologize for any misunderstanding that may have occurred.

Your comments have been shared with our management team and we will promptly follow-up to address your concerns.

Our goal is to provide you with a high level of service, so please feel free to contact us at csr@globalusagreencard.org whenever you need assistance or have any questions.

Best regards,
Global USA Green Card
Customer Service Department

Rated 1 out of 5 stars

Estafa

Estafa, no caigan y si ya pagaron, no caigan en pagar mas, nunca te dan pruebas o documentos oficiales de que esten haciendo algun tramite legal

1 August 2025
Unprompted review
Global USA Green Card™ logo

Reply from Global USA Green Card™

Hola Felipe Antonio,

Gracias por informarnos sobre este asunto.

Agradecemos tus comentarios y te pedimos disculpas por cualquier malentendido que haya podido ocurrir.

Tus observaciones han sido compartidas con nuestro equipo directivo y daremos seguimiento de inmediato para atender tus inquietudes.

Nuestro objetivo es brindarte un servicio de alto nivel, así que no dudes en contactarnos en csr@globalusagreencard.org siempre que necesites ayuda o tengas alguna pregunta.

Saludos cordiales,
Global USA Green Card
Departamento de servicio al cliente

Rated 5 out of 5 stars

Technicien de Surface

In 2015 and 2016, I trained in Housekeeping as a surface technician, I created my maintenance structure KING'S CASTLE in 2016 until today with contracts in a clinic named CLINIQUE DE MOINEAUX and a money transfer agency named PSDTT in our community.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

I will be back soon....

Thank you for your time and understanding, I liked in detail the way you explained each point in the migration process to the USA. unfortunately the economic possibilities leave me out of this opportunity and I hope to contact you again very soon. Jose appreciates you very much

15 March 2023
Unprompted review
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