Global India Express Reviews 

427
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and extremely reliable delivery service, noting that international packages consistently arrive safely, perfectly packed, and well before the scheduled time. People also deeply appreciate the professional and cooperative staff who provide great support, handling parcels with utmost care and answering all queries promptly. Though some customers experienced deeply frustrating issues with damaged products, wet boxes, or missing items upon final delivery. Others also mentioned unhelpful customer service teams and significant delays in properly resolving customs clearance problems when things went wrong.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages frequently arrive on time... See more

Service

Reviewers highlight positive aspects of service, describing it as prompt, reliable, and exceptionally... See more

Staff

Consumers find staff to be exceptionally helpful, kind, and polite during the entire shipping process.... See more

Product

Users describe ambiguous interactions with product deliveries, showing stark contrasts in experiences. Many... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as feedback regarding interactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing packaging and the items were delivered on time. The items were picked right within 2 hours of booking which is amazing as well. Thank you so much Mr. Nagarajan for your prompt service. I de... See more

Rated 5 out of 5 stars

I send medicine to US from Ville Parle Mumbai and got good service as never taken like this one. They collected courier from my home and pack that and delivered in California in 4 days without any cus... See more

Rated 5 out of 5 stars

Excellent services! The staff are really helpful and handles the parcel with utmost care! Special thanks to Mr Nagarajan for his kindness addressing all my queries !! Extremely happy with the services... See more

Rated 5 out of 5 stars

Sonica at Global India Expresss did an excellent job coordinating the packaging and delivery to three international addresses (Canada, UK and UAE) all at the same time and offered highly competitive r... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Global India Express, is a leading international courier and cargo service provider. We've the best deals for worldwide shipping with all branded International Leading network. Some of the features like 24X7 working pickup, doorstep pickup and delivery, hassle free transportation, personalised customer support makes Global India Express the unique express delivery service provider in India.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

427 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(427)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

Pathetic service .. never book this

Its 23rd day and i have no idea where is my packet .. i booked for india to canada and today on 22nd feb they are saying it is in mumbai . God knows when it will reach to canada ... Seems they wil take more than 6 months to send my packet

Trust me if you dont want tension and delay .. never book this courier service .
Its better to pay 200- 300 extra to other courier companies

22 February 2022
Unprompted review
Rated 1 out of 5 stars

Suspense and no proper response for shipment whereabouts

I shipped 3 boxes with our clothes to US on Jan 28th. We were told that shipment will reach us in 7-10 days. It has been 18 days and we have not received it.
Web site says delay in Customs clearance, customer service says shipment held at Customs in Germany??
When asking why Germany, shipment was destined to USA, no one answers it and no one tells when we are going to get the shipment of our clothes.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

My parcel to Germany from Delhi took just 5 days!

I had handed over my courier at Ghaziabad on 21st January i.e. Friday. They booked it on 23rd. I was told the delivery to Germany will take 10-12 working days. Fair enough.
I was delighted when my daughter in Munich, Germany confirmed me the receipt of Parcel on 28th of Jan. Just 5 days! That was way too fast. Super fast delivery, no damage. Safe n Sound! Thanks Global!

1 February 2022
Unprompted review
Rated 1 out of 5 stars

It was one of the worst experience

It was one of the worst experience
Kindly don’t use them pay a little bit more anywhere but don’t use them at all this company needs to be shut….
They don’t even deserve 1 star but there is no other option….
DON’T USE THEM AT ALL

1 August 2021
Unprompted review
Rated 1 out of 5 stars

BAD absolutely unsatisfied

BAD absolutely unsatisfied. will not recommend. POST OFFICE IS MUCH BETTER.

my experience has been nothing less then pathetic.
Absolutely unprofessional people. I have not received my package so far, and when i try to contact the company there is no response neither on phone nor email.
Also when you try and complain their page doesn't work.

26 July 2021
Unprompted review
Rated 1 out of 5 stars

CHEATERS

Hello everyone
I WOULD LIKE TO WRITE IN BOLD LETTERS
PLEASE DONT DO ANY COURIERS WITH THE GLOBAL INDIA EXPRESS.
THEY ADVERTISE THEY ARE GIVING 40 TO 50% OFF AND 280 PLUS GST TO SOME COUNTRIES LIKE LONDON.
AND THEY HAVE DIFFERENT NUMBERS WHERE EACH PERSON WILL GIVE YOU DIFFERENT RATE.
EVEN IF SOME ONE WOULD ASSURE YOU FOR THE ABOVE RATES.
LAST MOMENT THEY WILL NOT SHOW UP.
THEY WILL DEMAND FOR DOUBLE RATES ONLY THEN THEY WILL COME.
VERY RUDE PEOPLE WHO COME TO COLLECT YOUR STUFF.
FEW MONTHS BACK I DID A COURIER WITH THEM AND THEIR WEBSITE SAID 280 PLUS GST BUT THEY CHARGED 550
WHEN I CONFRONTED THEM THEY SAID WEBSITE IS UNDER CONSTRUCTION AND THE RATES ARE NOT VALID.
TODAY ALSO WHEN I BOOKED A COURIER WITH THEM. EVEN AFTER A CONFIRMATION ON 280 PLUS GST THEY DENIED FROM DOING THE COURIER AND DEMANDED FOR MORE MONEY.
SO EVENTUALLY THEY LEAVE YOU NO WHERE.
PLEASE BE CAREFUL WITH A LADY WHO ALWAYS PICKS UP YOUR CALL AND SAY THE RATES ARE DOUBLE.

12 July 2021
Unprompted review
Rated 1 out of 5 stars

I had the worst experience with global…

I had the worst experience with global india. I had sent me stuff from India to Canada. And when I received my package some of the items were missing and when I questioned about it they were not giving me a proper answer. The customer support is so lacking plus bunch of thieves who took out my good stuff and blamed it on customs when clearly I have the proof of objects sent by them. They are not ready to agree. Don't send your things via them they are just going to steal your good things.

15 June 2021
Unprompted review
Rated 1 out of 5 stars

Fraud money cheaters

These are frauds. When we enquire they tell low price and after booking they tell 5times more price. And after paying the amount on tracking I see that the parcel is half of the weight. They replace my costly parcel with something else. When I report them in what's they told to contact customer care. When we call customer care, noone receives the call. Now I understood that this courier service is a big scam and fraud. They are doing illegal things in the name of courier services. I was surprised by the positive reviews but I got it that cheaters and frauds can make fake reviews also. I ll file an FIR with this company soon. Let them show what common people can do.

13 June 2021
Unprompted review
Rated 4 out of 5 stars

Excellent service provider

Excellent service provider. The consignment for the USA was packed in front of me in the most professional way. It was delivered to the destination, unscratched, and well in stipulated time.

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service.

Now we're regularly sending consignments to our Son (family) in Amsterdam, Netherlands through the Global India Express Pvt Ltd. This time the consignment was delivered just within 6 days of time (including booking day). Really it's super express 🤩 service rather it's a lightning ⚡ fast. Even in India, local consignments are not delivered at this speed. We are very happy that we have discovered Global India Express Pvt Ltd for sending our items to our son and his family in Netherlands. I wish the Global India Express Pvt Ltd to continue with the same zeal and great enthusiasm so that many more people connect with them for their International courier/ parcel needs.
I am really thankful to the service and wish the Global India Express Pvt Ltd to reach new heights.

24 January 2021
Unprompted review
Rated 5 out of 5 stars

It's just amazing and unbelievable

It's just amazing and unbelievable.
Now we're regularly sending consignments to our Son (family) in Amsterdam, Netherlands through the Global India Express Pvt Ltd. This time the consignment was delivered just within 6 days of time (including booking day). Really it's super express 🤩 service rather it's a lightning ⚡ fast. Even in India, local consignments are not delivered at this speed. We are very happy that we have discovered Global India Express Pvt Ltd for sending our items to our son and his family in Netherlands. I wish the Global India Express Pvt Ltd to continue with the same zeal and great enthusiasm so that many more people connect with them for their International courier/ parcel needs.
I am really thankful to the service and wish the Global India Express Pvt Ltd to reach new heights.

24 January 2021
Unprompted review
Rated 1 out of 5 stars

Global india - a bunch of Thieves

fraud company and bunch of thieves. I did courier two times, I got shortage. No response from staff and the owner Roushan is the worst person. He doesn’t have manners to speak to a lady. Never go for this company.

8 December 2020
Unprompted review

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