The service is very reasonably priced and they are very responsive to any issues. They also have some robust self-service capabilities - I was able to set up a multi-person set of call trees on my ow... See more
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This is an excellent service provider in global call forwarding, affordable and if you encounter any issue they attend to it immediately. Particularly, Beny Mouen Sales Manager - APAC has been very p... See more
Company replied
What an amazing company and service over the world. I just one of the client for this company, but when I occur any problem, no matter how big or small. they always provide immediately response and f... See more
Company replied
On 19 Oct 23 all of my credentials were stolen and I had no contact of any kind to anyone. So I remembered that on my computer I was a client of Global Call Forwarding (United World Telecom). The Fir... See more
Company replied
Company details
- Telecommunications Service Provider
- Business to Business Service
- Call Center
- Phone and Internet Service
Written by the company
Global Call Forwarding provides cloud communications solutions for businesses around the world. The company specializes in providing cloud-based phone numbers from more than 160 countries. These phone numbers can be used to make and receive calls. Global Call Forwarding also offers advanced cloud telephony features and value-added solutions that give businesses more control over their international phone numbers. Some popular features include IVR, advanced routing, outbound caller ID, call recording, call transcription, local ringback tones, voicemail, customized greetings, custom reports, and AI insights. Global Call Forwarding prides itself on its 24/7 live support model, high-quality international voice solutions, and network reliability. The brand was launched in 2007. Its parent company has been in business since 1996 and has over 28 years of global telecommunications experience.
Contact info
3333 S. Congress Avenue, Suite 300, 33445, Delray Beach, United States
- 1-888-908-6171
- luke@globalcallforwarding.com
- www.globalcallforwarding.com
4.6
Excellent
43 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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We've used Global Call Forwarding for…
We've used Global Call Forwarding for several months now and, so far so good! The web & softphone apps are impressive, and paired with their international telecom network, we had to pull the trigger!
24 June 2022
Unprompted review
Reply from Global Call Forwarding
Thank you for your review!
Waste of time...
Joined almost 24 hours ago, during business days. No one reached back to me to verify my number. I wrote an e-mail, no answer. Left a second e-mail the day after, no answer. Chat support is forever offline. No answer on their phone as well! I wouldn't go ahead and claim that Global Call Forwarding is a scam, but I regret giving my private information to these guys. I have cancelled their PayPal authorization and switched to another company.
17 July 2021
Unprompted review
Reply from Global Call Forwarding
Hi EH, thank you for bringing this to our attention. We sincerely apologize for your Global Call Forwarding experience while trying to activate your account. Your feedback has been shared with the relevant teams. In the future, the best way to contact us would be via phone or live chat, which we recently upgraded on our website. Cheers! - Luke from Global Call Forwarding
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