GLD Reviews 54,345

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve purchased multiple chains and pendants from GLD over the years, and they have made some of my favorite birthday and Christmas gifts for the people I love. The quality is consistently top-tier, wi... See more

Company replied

Rated 1 out of 5 stars

They do not honor their warranty promise!!!! The website makes it so hard to try and file a warranty claim for anything that by the time you can actually find the right to place to make the claim it j... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate web site. Items are broken down by category, each item well described and looks like they are nicely crafted. I’m looking forward to receiving the pieces I ordered and hopefully order... See more

Company replied

Rated 5 out of 5 stars

The prices and products look amazing, and I was so excited to receive my package. However, when I got home a few hours after FedEx marked the package as delivered, it had been stolen off of my por... See more

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

54K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Order exchange

I hadn’t received my exchange order and I reached out to the gld team and they got everything sorted out and my order is on its way!

25 May 2026
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Reply from GLD

We're glad our team could resolve the issue with your exchange order and get it on its way to you. Thank you for your feedback!

Rated 5 out of 5 stars

I got my chain 3 years ago and I wear…

I got my chain 3 years ago and I wear it every day. Showers, working outside, everything, and it still looks amazing. If you’re gonna buy a chain, get it from GLD

25 May 2026
Unprompted review
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Reply from GLD

Thank you for all the support and positivity! We’re so happy to hear your experience with us was a smooth one and that your order arrived safely. It really means a lot having customers like you. We appreciate you shopping with GLD!

Rated 5 out of 5 stars

Super Sparkly

Alright updating review, I got the pendant and it looks super good, it’s pretty authentic and nice and heavy. They refunded my fast shipping, and they were super nice about the little shipping problem. Make more DC jewelry 👍 cause there good at it.

23 May 2026
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Reply from GLD

Hello Erick,

We appreciate you sharing your experience. We are concerned to hear about the shipping delay and the emails you've received. We are looking into this immediately to understand what happened with your order.

Thank you for bringing this to our attention, and we look forward to your response.

Rated 5 out of 5 stars

Easy to find what you like

It's very easy to order. They communicate with you on promotions. You have to be fast. They run out very fast on certain items.

25 May 2026
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Reply from GLD

We're so glad you find ordering easy and appreciate our promotions! We understand popular items sell out quickly. Thank you for your feedback!

Rated 5 out of 5 stars

Easy to order

Easy to order

25 May 2026
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Reply from GLD

We truly appreciate your kind words and support! Hearing feedback like this always brightens our day over here. Thank you for trusting us with your order and giving us a chance. We hope you continue enjoying everything!

Rated 5 out of 5 stars

GLD provides excellent service and…

GLD provides excellent service and jewlery. Shipping time is outstanding and I appreciate Fedex service.

Excellent company. Highly recommend!

Thomas Burr, happy customer.

25 May 2026
Unprompted review
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Reply from GLD

We're so glad to hear you're pleased with our service and jewelry! We appreciate your kind words about our outstanding shipping and your recommendation. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

The GLD Shop is the most reliable in…

The GLD Shop is the most reliable in the game. They have the most consistent reliability when it comes to quality. There shipping is top notch.

22 May 2026
Unprompted review
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Reply from GLD

Hi John,

Thank you so much for your kind words! We're honored by your trust and thrilled to hear you've had such consistent experiences with our quality and shipping. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

So far so good

So far so good. Can't wait to receive my product. Seems like a great deal.

25 May 2026
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Reply from GLD

Hi James,

Thank you for your feedback! We're excited for your order to arrive and hope you love it as much as we think you will. We appreciate your support and hope it turns out to be an even better deal than expected!

Rated 1 out of 5 stars

I was under the impression that the…

I was under the impression that the earrings were buy one get one free. I already had a 190.00 ring in my cart to get the free chain... but because I wanted MORE.And spend MORE MONEY... I didnt get the BOGO DEAL... THATS BULL SH*T

25 May 2026
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Reply from GLD

Hello Maranda,

I am very sorry to hear about this experience. I would be more than happy to review
everything further for you and see how we can help make this right. I will follow up
with you shortly through email for additional assistance.

Best regards,

Rated 5 out of 5 stars

Thank you for helping me find what I…

Thank you for helping me find what I was looking for!! Great service!! Great prices ,Beautiful Jewelry!!

24 May 2026
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Reply from GLD

Thank you for your wonderful feedback! We're so glad we could help you find exactly what you were looking for. We appreciate your kind words and hope you enjoy your new jewelry!

Rated 5 out of 5 stars

It's my first order...

It's my first order but they have been really helpful. So far the product looks like it's going to be great at a low cost butet everyone now how it goes

24 May 2026
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Reply from GLD

Hello Patrick,

Thank you for giving us a try! We're glad our team has been helpful and that your first impression has been a positive one. We hope your new piece exceeds your expectations and becomes a favorite in your collection!

Rated 5 out of 5 stars

My package came on time

My package came on time, all what I ordered so far is Beautiful jewelry no problem

24 May 2026
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Reply from GLD

Hello Gina,

Thank you for your review! We're happy to hear your order arrived on time and that you've been pleased with all of your jewelry so far. We truly appreciate your support!

Rated 5 out of 5 stars

I purchase all my necklaces from the…

I purchase all my necklaces from the GLD shop. I’m part of the aGLD gang baby for life!

1 May 2026
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Reply from GLD

Hello Brent,

Thank you for the amazing support! We're honored to be your go-to for necklaces and thrilled to have you as part of the GLD family. We truly appreciate your loyalty!

Rated 5 out of 5 stars

The whole transaction went pretty…

The whole transaction went pretty smooth. Love all of the athletic pendants....thx👍🐗

23 May 2026
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Reply from GLD

Hi Bobby,

Thank you for your feedback! We're glad everything went smoothly and that you're enjoying our athletic pendants. We appreciate your support and hope you love your new chain as well!

Rated 5 out of 5 stars
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Reply from GLD

Hi Joe,

Thank you for your kind words! We're glad we could help and make your experience a positive one!

Rated 5 out of 5 stars

Necklace are beautiful

Necklace are beautiful. I also bought the tennis bracelet and chain to match and I haven’t taken off the bracelet. I love it

22 March 2026
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Reply from GLD

Hello Maureen,

Thank you for your review! We're so happy to hear you're loving your necklace, bracelet, and matching chain. Enjoy your pieces, and thank you for choosing GLD!

Rated 5 out of 5 stars

Scored great price on Razorback pendant!

Been eyeing the Razorback pendant for a couple months. When the secret50 sale email arrived, I thought, why not try. Honestly didn't think the discount would apply to licensed items. It did, along with a $25 dollar credit from the last item I purchased as a birthday present for my younger sister. Made the pendant super affordable, and it came with a free necklace as well! The score of the weekend, as far as I'm concerned!!

Thanks, GLD. I wasn't a casual jewelry purchaser before I stumbled on your website. The affordability and quality of your products have kept me coming back! I'll be looking for a great deal on a long white gold or solid sterling silver Herringbone chain from GLD later this summer.

23 May 2026
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Reply from GLD

Hi Travis,

Thank you for your support! We're so glad you were able to take advantage of the sale and score a great deal on the pendant. We appreciate you being a loyal customer and look forward to serving you again!

Rated 5 out of 5 stars

The Exchange

I actually bought the wrong size and the exchange process was so smooth and easy .

24 May 2026
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Reply from GLD

Hi Courtney,

Thank you for sharing your experience! We're glad to hear the exchange process was smooth and easy. Enjoy your piece, and thank you for choosing us!

Rated 5 out of 5 stars

Very good selection and prices.

Very good selection and prices.
Also easy to order.

24 May 2026
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Reply from GLD

Hello Mike,

Thank you for your review! We're happy to hear you enjoyed our selection, pricing, and easy ordering process. We appreciate your support!

Rated 4 out of 5 stars

Good no hiccups

Good no hiccups

24 May 2026
GLD logo

Reply from GLD

Hi Anthony,

Thank you for your feedback! We're glad everything went smoothly and that your experience was hassle-free. We truly appreciate your support and hope to serve you again soon!

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