Banner for Glasses2You

Glasses2You Reviews 

16,093
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,605 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that the online ordering procedure is extremely straightforward, smooth, and very user-friendly. People are also very pleased with the impressive financial savings achieved when purchasing items compared to traditional high street opticians. Reviewers consistently praise the high quality of the items received, noting that vision is fully restored and everything fits perfectly. However, some people mentioned that order tracking information and delivery times could sometimes be slightly improved. A few reviewers also noted occasional minor issues regarding the accuracy of specific prescriptions or the long-term durability of frames.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that glasses are well-made, sturdy, and fit... See more

Service

Users describe positive interactions with service, highlighting a seamless and friendly process. Consumers... See more

Quality

Customers consistently note positive experiences with quality, highlighting that glasses are well made,... See more

Price

Clients share positive opinions on price, noting that products are significantly more affordable than... See more

Order

Customers had positive experiences with order, consistently highlighting the intuitive and easy online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I confess I was a bit sceptical about mail order specs, but faced with crazy high street prices, thought I’d try a re-glaze of my prescription sunglasses as a trial. Easy ordering, good commun... See more

Company replied

Rated 5 out of 5 stars

The process of ordering was easy. Was able to add prescription but getting the PD was tricky as the number came up and disappeared very quickly. The glasses arrived within 7 working days. As they were... See more

Company replied

Rated 5 out of 5 stars

The branded glasses were great, exactly as per prescription and as ordered, and arrived quickly (less than 10 days from order to receipt) even though I had the full set of options. The price was almos... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the service received. I just wanted to get existing frames reglazed rather than buying new frames. Took just over 2 weeks to get my varifocal glasses returned but this wasn’t a pr... See more

Company replied


Company details

  1. Glasses Store
  2. Optical Products Manufacturer
  3. Optical Wholesaler
  4. Optician
  5. Sunglasses Store

About Glasses2You

Written by the company

About Glasses2you

Glasses2you is a UK online prescription glasses retailer founded in 2005 and based in Southampton, Hampshire. Our motto is "Focusing on Value": high street quality eyewear without high street prices, with savings of up to 70% compared to traditional opticians.

Shop Glasses

We supply prescription glasses from £19.95, including varifocals, bifocals, single vision reading and distance glasses, prescription sunglasses, and a reglazing service for your existing frames. Every frame we stock can be glazed to your prescription, including designer ranges such as Ray-Ban and Oakley.

We deliver worldwide, with free UK tracked delivery over £40, 30-day returns, and a 100% money-back guarantee. Every pair is professionally glazed and quality checked before dispatch. We accept Visa, Mastercard, AMEX, PayPal and Klarna.

Need help? Contact our customer support team on help@glasses2you.co.uk.

Reglaze Your Glasses Shop Sunglasses

Glasses2you - Prescription glasses online since 2005

Written by the company

Complete prescription glasses from £19.95
Single vision, varifocals, bifocals and prescription sunglasses, all glazed to your prescription and delivered to your door. Free UK tracked delivery over £40.
Shop with confidence
30-day returns and a 100% money-back guarantee on every order. Questions before or after ordering? Email help@glasses2you.co.uk and a real person will sort it.
Why we're cheaper than the high street
No expensive premises and no big overheads, so we take a small profit per pair and pass the savings on. Save up to 70% on comparable high street prices.

100% No quibbles guarantee

No risk buying...

If you don't like your new glasses or they don't fit, don't worry. Our 100% no quibbles guarantee means you can exchange them for a different pair or get a refund. There really is no risk to you. Buy with 100% confidence!

Contact info

Promotion box for Glasses2You

Prescription glasses from £19.95

Free UK tracked delivery over £40. 30-day returns. Klarna accepted.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(16,093)

1,601 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m so chuffed with my glasses they…

I’m so chuffed with my glasses they really are fantastic I’m definitely going to order a second pair

24 July 2026
Glasses2You logo

Reply from Glasses2You

Good afternoon Diana,

It's very kind of you to give us your comments- we're delighted to have your feedback, and certainly hope we have the chance to be of service again!

Kind regards,

Harvey

Rated 4 out of 5 stars

Very happy

Very easy to order, good selection of frames, quick delivery.

Would have liked a hard glasses case rather than a fabric one.

22 July 2026
Glasses2You logo

Reply from Glasses2You

Hello Stephen, 
Thank you for your review and positive feedback. We have noted your comment concerning the glasses case.
We moved from hard cases to soft cases as they are made of recycled materials and are environmentally friendly.
We hope to be of service to you again in the future.
Kind Regards 
Kim

Rated 5 out of 5 stars

Placing my order was straightforward

Placing my order was straightforward. The options and prices were very good.
The team were very helpful and acted promptly to my requests.

24 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your lovely review and positive feedback.
We hope we can be of service to you again in the future.
Kind Regards
Kim

Rated 3 out of 5 stars

Quality is great but shipping times let…

Quality is great but shipping times let the company down. 11 days from receipt of glasses to delivered.

In response to your reply, maybe shipping was the wrong thing to quote. The service took longer that I expected. Shipping was 1 day, it took you 10 days to make them up. It’s a reglaze service so they m without glasses for 11 days. Which i believe is a long time and my only niggle

24 July 2026
Glasses2You logo

Reply from Glasses2You

Hello Damien, 
Thank you for your feedback. We appreciate hearing from our customers, and we're sorry to hear you felt there was an issue with shipping.
To clarify, varifocal lenses are produced within 10 working days. Once completed, your glasses are dispatched using your chosen shipping method. We offer a variety of reliable options: Royal Mail Tracked 24, Royal Mail Tracked 48, Special Delivery, or free postage, which may take up to 5 working days.
We note you selected our free shipping method.
We hope to be of service to you again in the future.
Kind Regards
Kim

Rated 3 out of 5 stars

Good price and straight forward…

Good price and straight forward interface. Generally happy with the result despite slow turnaround. Clearer progress communication and updates would have helped.

23 July 2026
Glasses2You logo

Reply from Glasses2You

Good morning Mr Burch,

Many thanks for your order and review.  We're sorry to hear your order took a little longer than expected, and that you weren't sufficiently kept abreast of progress.

Kind regards,

Craig

Rated 5 out of 5 stars

Varifocal sunglasses - very pleased

Ordered spare varifocal polaroid sunglasses and am very pleased with them. Easy to specify, good website and customer support - and they fitted me. Well done.

15 July 2026
Glasses2You logo

Reply from Glasses2You

Good morning Mr Clark,

We're delighted to hear you are pleased with both the lenses and the frame, and would like to thank you for your kind review.

Your order was much appreciated!

Kind regards,

Tanis

Rated 5 out of 5 stars

ReglazeCouldn't find a local optician to…

Couldn't find a local optician to reglaze my very expensive frames. Glasses 2 You reglazed them saving me a considerable amount of money

23 July 2026
Glasses2You logo

Reply from Glasses2You

Hello ,

We are thrilled to hear that you've had such a smooth experience with our team. Thanks for the feedback, and always know we're here to help whenever you need us
Thank you

Rated 5 out of 5 stars

Excellent service

Excellent service. Shame I had to return them for a refund which I must say came the next day after receipt glasses7You receive them back.

15 July 2026
Glasses2You logo

Reply from Glasses2You

Hello Lesley,
Thank you for your review.
We are sorry that it did not work out for you this time, but we hope that we can be of service to you again in the future.
Regards,
Kim

Rated 4 out of 5 stars

Reliable and affordable

Great prices, their website has all you need to make an informed decision (except for the tool to measure the pupillary distance that didn't work; thankfully I had a reference from a previous eye test). Reasonable choice of frames, size details are very helpful to understand how big are the spectacles. Limited information about the status of the order but it was shipped in 7 to 10 working days as they pledged.

In short, a reliable company that guarantees great value.

7 July 2026
Unprompted review
Glasses2You logo

Reply from Glasses2You

Thank you for taking the time to share your feedback. We are delighted to hear about your positive experiences with our service teams. Rest assured, we continuously strive to improve and provide excellent service to all our customers.

Rated 5 out of 5 stars

Lots of choice on glasses and the way…

Lots of choice on glasses and the way you can see yourself is very good to make your final choice. Simple to put in your details and good communication from the company. When they arrived the glasses were packed well. They fitted well and are as good as any other I've ordered for vision. Will use company again

14 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your lovely review and positive feedback.
We are delighted to hear you are happy with the service you received and hope to be of help to you again in the future.
Kind Regards
Kim

Rated 5 out of 5 stars

Great website for all your glasses

Great website
Love my new glasses.
Quick delivery
Great prices.
Very happy thank you.

22 July 2026
Glasses2You logo

Reply from Glasses2You

Mark, Thank you for your order and review.
We are pleased you are happy with your glasses,
the price paid and the speed of delivery.
Steve

Rated 5 out of 5 stars

Excellent from start to finish.

Excellent from start to finish.
Highly recommend this company.

22 July 2026
Glasses2You logo

Reply from Glasses2You

Michael, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

The website was easy to use

The website was easy to use , and they contacted me straight away when they needed extra information.
So pleased with my glasses ,they only took a week from ordering to delivery ,and I saved over £180 so win win , defo will use them everytime I need new glasses.

22 July 2026
Glasses2You logo

Reply from Glasses2You

Gale, Thank you for your order and review.
We are pleased you are happy with your glasses,
the money saved and the speed of delivery.
Steve

Rated 5 out of 5 stars

Website is easy to use and lots of…

Website is easy to use and lots of information is provided with regards to the product. Glasses came on time and are as described.

22 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your order and review.
We are pleased you are happy with your glasses
and the speed of delivery.
Steve

Rated 5 out of 5 stars

Great lenses great price

Great lenses great price , very good quality , well happy thank you .

28 May 2026
Glasses2You logo

Reply from Glasses2You

Kevin, Thank you for your order and review.
We are pleased you are happy with your glasses
and the service received.
Steve

Rated 5 out of 5 stars

Excellent quality, excellent price

My high street opticians wanted £700 for a pair of varifocals. I also needed sunglasses so the bill could have been nearly £1k. Thankfully, I ordered three pairs of glasses to be reglazed; computer glasses, varifocals and sunglasses. All are perfect. Delivered straight to your door for a fraction of the cost; £240. Highly recommended.

22 July 2026
Glasses2You logo

Reply from Glasses2You

Laura, Thank you for your order and review.
We are pleased you are happy with your re-glazed glasses
and the money saved.
Steve

Rated 5 out of 5 stars

Very quick service and my re glazed…

Very quick service and my re glazed glasses are brilliant

22 July 2026
Glasses2You logo

Reply from Glasses2You

Thank you for your lovely review.
We are so pleased to hear you are happy with the service and your reglazed glasses.
We hope we can be of help to you again in the future.
Kind Regards
Kim

Rated 5 out of 5 stars

The web site was well designed which…

The web site was well designed which made the selection process very easy.
Communication was straight forward and the glasses were delivered within the time suggested.
The glasses are a good fit and do exactly what was requested

20 July 2026
Glasses2You logo

Reply from Glasses2You

Good morning Stephen,

It's nice to hear your comments about the website, and the ease of ordering.  We're glad to hear you are happy with the glasses, and that you didn't have long to wait.

Your order was very much appreciated, and we hope we can be of service again.

Kind regards,

Craig

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look