GiveForward Reviews 219

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I can't contact anyone or speak to anyone about a check that was misplaced and just now found after unpacking and I'm trying to get a check reissued cause this one is passed 180 days how can I get aho... See more

Rated 1 out of 5 stars

This company allowed someone who enjoys spreading lies about innocent people to sweet talk the company into having that innocent person's fundraiser shut down. I had anple proof to back up my clain bu... See more

Company replied

Rated 1 out of 5 stars

If I had fully understood the market for crowdsourcing and how GiveForward works, I never would have used it. When I think about how much GiveForward took of the money we raised for my friend dying of... See more

Rated 1 out of 5 stars

The following is my opinion. Do your own research. If you look through their current listings for donations you can not find your own page. Instead digging through you find dozens upon dozens of garba... See more

Company replied

Company details

  1. Online Marketplace
  2. Media Company

About GiveForward

Information provided by various external sources

To learn more about GiveForward's amazing customer support team, visit our Meet Our Fundraising Coaches page!


Contact info

1.1

Bad

TrustScore 1 out of 5

219 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Amazingly easy and incredibly effective!

Give forward was amazingly easy incredibly effective. It allowed me to reach a larger audience via both email and social media. Our fundraiser was a success and we are very pleased to have found out about Giveforward, and plan to use them in the future!

7 September 2014
Unprompted review
Rated 5 out of 5 stars

GiveBack

GiveForward was a great way to raise money for a friend in need. It was easy to use and a convenient way for people to donate. I liked the email feedback and having someone their to talk to if I had any questions.

5 September 2014
Unprompted review
Rated 5 out of 5 stars

Easy Way to fundraise for a friend in need!

Give Forward was an easy way to fundraise for a friend in need. It took very little time to set up the website. The fees seemed a little high to me, but almost every single contributor paid the fee themselves(this is an option when you make the donation) and so the fee took very little money away from the family. Because I set up the website and hadn't asked the family about how they wanted to receive the checks, we struggled with getting the checks to be written out to them due to access problems through WePay. We got all the checks within a week(actually just a few days!) from when we asked for them to be sent so it didn't affect our funds, but was frustrating and confusing at the time. Give Forward support did an awesome job of helping me every time I had a question. There are a few people who are afraid to donate to an on-line fundraiser so in my emails I gave the option to contact me directly if they'd prefer to donate without going through the fundraiser! Repeated emails to the friends and updates really increased the number of donations we had. I was surprised how many we got in the "last call" week of the fundraiser.

28 August 2014
Unprompted review
Rated 4 out of 5 stars

Just a few minor adjustments and this site will be perfect

I would use this site again if ever needed. I had trouble singing in quite a few times and also had some trouble editing some of our updates and pictures but overall the site was very helpful and we got our donations on time every time.

24 August 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Hi Seasha,

Thank you for reviewing our site. It's great to hear you'd use GiveForward again. It looks like you may have accidentally created a duplicate, Facebook-connected account, so that must have been the source of your login problems. I apologize for the frustration that caused you.

May I ask for more details about the issues you experienced editing your Updates? When you attempted to do that, were you accessing our site from a desktop / laptop computer or via the GiveForward app? Did you see any sort of error messages while trying to make edits? Any further details you can provide will help us fix this problem.

Thanks again and all the best to the Hassetts.

Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

I love this site!

My experience with GiveForward was fantastic. We raised over $30,000 with very little effort. I absolutely loved the "Hugs" book that was offered at the end of the fundraiser.

22 August 2014
Unprompted review
Rated 5 out of 5 stars

Easy to use, great customer support!

We had a nice experience raising funds for a friend via GiveForward. It was super easy to set up and the customer support was efficient and always timely. Highly recommend it.

19 August 2014
Unprompted review
Rated 3 out of 5 stars

Good but charge too much fee with each transaction.

The website was easy to setup and they were good about forwarding the funds on the 1st of each month of the fundraiser. However, the people that donated complained about how much GiveForward was actually collecting off of each donation. I agreed. Next time I will find a free website to collect funds for such a good cause

19 August 2014
Unprompted review
GiveForward logo

Reply from GiveForward

Shay, thanks so much for taking the time to leave us a review. I'm so sorry that you received negative feedback from your Supporters about our processing fees. Most "crowdfunding" websites, even those claiming to be free, use WePay as a payment processor and have similar fee structures. What makes our site unique is that Supporters can cover all processing fees so that your Recipient does not experience them. Allowing this functionality may make the fees more transparent to Supporters than they are on other sites. I appreciate you bringing this matter to our attention as we're always hoping to improve the way we convey our fees and to one day operate at a lower percentage.
Sincerely,
Michael & The GiveForward Team

Rated 5 out of 5 stars

Outstanding way to Give Forward

My brother was diagnosed with Stage IV Lung cancer that met to his brain. He is a modest guy who never asked for more then to make an honest living in his small plumbing business. When he was diagnosed with Lung Cancer and remember standing in my kitchen with his wife and just holding her as she did not know how they would battle this disease with Dan not able to work now and having health insurance but no prescription plan. I remember telling her to concentrate on my brothers health and my younger brother and I will take care of the rest. This is when we found Give Forward. We decided to give it a try as any little bit would help. The site was easy, painless and a safe way to pass on the information through social media to get the word out that we needed help. We decided to make a minimal goal of 5,000. It seemed like by the end of our first day we were pretty close to our goal and we were able to increase the goal as we felt need. I am happy to say that due to Give Forward my brother's family can now concentrate on the battle that lies ahead with his cancer and not on their financial burdens. We were able to raise over 45,000 for his medical needs on the site and received additional donations by mail were were a result of people seeing the site and sending money on their own. I was amazed how easy and reliable this was and everyone was able to donate in a safe and secure manner. The monies were deposited directly into my brother's bank account and We are so grateful for a site like Give Forward who made our experience so rewarding and painless during such a trying time for my brother and his family. I would recommend this site to anyone who needs help in any way to take a burden off of themselves or someone else in a time of need!

18 August 2014
Unprompted review
Rated 5 out of 5 stars

A life changer!

I used GiveForward to raise money for my grandfather's funeral in Puerto Rico. His passing came out of nowhere and my Uncle flew to PR to take care of all the details but he had no money and too much pride to ask. Through my Aunt, I learned that a sister donated 1,000 and another donated another thousand, but he was still 2,000 short. I immediately set up a GiveForward account which I could not believe how FAST it was to set up, and started posting it on social networks. The next day, the money would be deposited into my account with no hassle. My Uncle was so stressed and sad about not being able to have a funeral for his father, but GiveForward changed all that and everyone was overly grateful. This site is amazing.

18 August 2014
Unprompted review
Rated 5 out of 5 stars

Easy peasy!

Easy to the key.
My fundraiser worked amazingly well because it was easy to set up, and easy to follow up using the iphone app.
Thank you so much for allowing me to help others with such an easy useful tool.

7 August 2014
Unprompted review
Rated 5 out of 5 stars

A community that cares

this website allowed me to create a fundraiser that shared triumphs, experiences, setbacks, and miracles with a large community with one simple click of a button. It made the process of raising funds very easy.

6 August 2014
Unprompted review
Rated 5 out of 5 stars

Amazing company, amazing results!

This company is just amazing!! The support, the easy navigation, and the RESOURCES that are available is just incomparable--seriously! This website was perfect for several different fundraisers I did, all with success because of the tools that were available to me.

Thank you, GiveForward!!!

6 August 2014
Unprompted review

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