gitti - Nails You Feel Good About Reviews 

637
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Great product! What I love: - Long-lasting wear: I typically get 5-7 days without major chipping, which is comparable to salon-quality polishes - Beautiful color range: From classic nudes to bo... See more

Rated 5 out of 5 stars

Your products are amazing; long lasting & high quality, and on top of it you have the best customer service. Love you Gitti 💕

Company replied

Rated 5 out of 5 stars

Update after 2 weeks of usage. I can totally see the difference! Using the whole set as described, with oil and serum twice a week, nails are growing much faster and noticeably firmer, happily cont... See more

Rated 5 out of 5 stars

Update after 2 weeks of usage. I can totally see the difference! Using the whole set as described, with oil and serum twice a week, nails are growing much faster and noticeably firmer, happily con... See more

Company details

  1. Cosmetics Industry
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetic Products Manufacturer

Written by the company

We are here to revolutionize the beauty industry. Our mission is to make beauty conscious and sustainable. That's why we make innovative beauty products with sustainable packaging that are better for you and better for our planet.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

637 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(637)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 amazing!

Your products are amazing; long lasting & high quality, and on top of it you have the best customer service. Love you Gitti 💕

29 May 2026
Unprompted review
gitti - Nails You Feel Good About logo

Reply from gitti - Nails You Feel Good About

Thank you so much for your kind words! We are super happy to have you as part of our gitti community 💛

Rated 5 out of 5 stars

Nail care set from Gitti

Update after 2 weeks of usage.
I can totally see the difference! Using the whole set as described, with oil and serum twice a week, nails are growing much faster and noticeably firmer, happily continuing to use.

I have ordered a nail care set with cuticle remover, serum, and oil. Just started using it, so don't know if it helps my damaged nails or not - will come back later to update the review. For now, the delivery was excellent, the packaging was lovely and solid. The bottles themselves are very minimalist—love it. The process of using is comfortable.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Nail care set from Gitti

Update after 2 weeks of usage.
I can totally see the difference! Using the whole set as described, with oil and serum twice a week, nails are growing much faster and noticeably firmer, happily continuing to use.

I have ordered a nail care set with cuticle remover, serum, and oil. Just started using it, so don't know if it helps my damaged nails or not - will come back later to update the review. For now, the delivery was excellent, the packaging was lovely and solid. The bottles themselves are very minimalist—love it. The process of using is comfortable.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

I was fooled by them for a long time when I asked for water-based nail polishes that they promised wouldn't remove. Luckily, I never fully trusted them, and I was right. They were finally removed from their website, and today they've officially followed the path of many other companies, no longer standing out, and producing nail polishes that are everywhere and are chemical-based. And to think they were so innovative when they introduced water-based ones! I'm sure many other people like me will have been very disappointed. Luckily, I've found valid alternatives to them, and I can move on.

14 July 2025
Unprompted review
gitti - Nails You Feel Good About logo

Reply from gitti - Nails You Feel Good About

Dear Rebecca,
Thank you so much for taking the time to share your honest feedback with us. We’re truly sorry to hear that you feel disappointed and let down. That is never what we aim for, and we completely understand how it might feel when a product you once loved is no longer available.
At gitti, innovation and integrity are the heart of everything we do. You’re absolutely right. Our water-based nail colors were a groundbreaking step in clean beauty, and they continue to hold a very special place in our brand’s journey. However, developing and maintaining a high-performing water-based formula is incredibly complex. To ensure we meet the highest standards of quality, safety, and performance and that our community truly loves what we bring to life. We’ve had to pause and reassess how we approach that category.
That said, this is not the end of water-based at gitti. Quite the opposite: we’re excited to share that in early 2026, we will be reintroducing a new water-based line with 10 signature shades plus some new suprises. A launch that we’re working on with a lot of love and dedication, and one we can’t wait to unveil.
In the meantime, our plant-based nail colors continue to reflect our commitment to clean innovation. While they may not be water-based, they are up to 82% plant-based, a formulation that sets us apart in the industry. Similarly, our makeup line includes products made with up to 99% natural ingredients. Something we’re deeply proud of.
We respect your perspective and fully understand your personal preference for water-based formulas. But please know: the heart of our mission remains unchanged. We’re still striving to change the beauty industry for the better, with high-performing, conscious alternatives that don’t compromise on quality or values.
We genuinely hope you might revisit us in the future and perhaps rediscover a bit of what made gitti special to you in the first place.
With heartfelt thanks,
Your gitti team

Rated 5 out of 5 stars

Great product

Great product! What I love:

- Long-lasting wear: I typically get 5-7 days without major chipping, which is comparable to salon-quality polishes
- Beautiful color range: From classic nudes to bold statement shades, their palette has something for every mood
- Clean formula: Knowing it's 21-free (free from 21 toxic ingredients) gives me peace of mind, especially since I paint my nails weekly
- Application: The brush is well-designed and makes application smooth and even
- Packaging: Sleek, minimalist bottles that look great on my vanity

2 July 2025
Unprompted review
Rated 5 out of 5 stars

I love gitti

I love gitti! Their products are vegan, which I like. I've already bought plenty of their nail polishes since I love the colors. I also like heir makeup as it works great for my sensitive skin (no irritation at all!). I use the mascara, blush, and lip gloss every day now. Shipping was fast, too :) Overall, I love that gitti actually cares about quality and sustainability. Highly recommend if you want great beauty products that are good for you and the planet!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

The result is gorgeous

The result is gorgeous, the skin touches "happy" and no more longer hungry. I am about sixty and love it, to shelter muy skin with good products and gitti is very, very good.- sorry for my broken englisch.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service!
I bought something during the Black Friday but to this day never received it. Right before Christmas I emailed them, asking if there was any problem since I received the email saying that the parcel had been sent but the delivery company’s updates always said that it was about to arrive. Two days ago the Gitti team answered me (which is understandable since it is holidays) explaining that they suffered many problems and that they would send it to me again if I confirmed that I never received them. They have been very kind and even sent an additional item for free for the troubles.
I will buy again from them.

28 December 2022
Unprompted review
Rated 5 out of 5 stars

gitti Mascara and liquid…

Ordered the Mascara and the liquid eyeshadow: I absolutely love it! My eyelashes look so much longer with this mascara and the eyeshadow is easy to use but will definitely make a difference! Can recommend 10/10!

9 December 2022
Unprompted review

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