Gisma University of Applied Sciences Reviews 

59
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and advisors for being exceptionally helpful and guiding them smoothly through the admission and visa application processes. People also enjoy the welcoming campus environment, noting that student support services and various events make the overall academic journey exceptionally engaging and completely stress-free. Some reviewers were not happy with the customer service and communication, mentioning slow responses, unresolved problems, and ongoing difficulties with administrative procedures. A few individuals also described experiencing rude phone interactions and a frustrating lack of proper assistance when dealing with urgent issues.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is always willing to assist students... See more

Customer service

Customers had ambiguous experiences with customer service, as while many reviewers praised supportive... See more

User experience

Users describe positive interactions with user experience, noting that advisors provide helpful guidance and... See more

Service

Clients share positive opinions on service, noting that support staff and finance teams are very friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Gisma has been a really good experience overall. The faculty is supportive, and the curriculum is quite practical and aligned with industry needs. There are also good opportunities to meet people from... See more

Company replied

Rated 5 out of 5 stars

Gisma university of Applied Sciences truly is a place filled with diversity. This is one of the most important things I found myself looking for before starting my university studies. Everyone is open... See more

Company replied

Rated 5 out of 5 stars

Mr. Gatoj Srikanth has been a great support to me. From the very first day I received my conditional offer, he reached out to me regarding his course and guided me on business matters in lin... See more

Company replied


Company details

  1. Education & Training

Written by the company

Founded in 1999 through a joint initiative between the state of Lower Saxony and private-sector enterprises, Gisma was established to deliver high-quality, internationally focused business education. In September 2013, Gisma became part of Global University Systems B.V. (GUS), an international network of higher education institutions, strengthening its global reach and opportunities for students. Gisma is dedicated to providing business education that combines academic theory with practical application. The university supports individuals aspiring to take on significant managerial responsibilities within internationally operating organisations. Its programmes equip students with the knowledge, skills, and global perspective needed to succeed in modern business environments. Gisma strives to create an outstanding learning environment that supports students in achieving their academic and professional goals. Cross-cultural inspiration is a core value, reflected in the diverse community of students, professors, and industry partners from around the world. All programmes at Gisma are taught in English, the primary language of global business and communication. Students from over 80 nationalities study at Gisma, benefiting from an international learning environment. Gisma is part of GUS Germany GmbH, a network of higher education institutions serving more than 15,000 students across Germany, Europe, and beyond.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

59 reviews

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Asks customers to review

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Replied to 83% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(59)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Gisma university of Applied Sciences…

Gisma university of Applied Sciences truly is a place filled with diversity. This is one of the most important things I found myself looking for before starting my university studies. Everyone is open to our differences and the support given by peers is no exception!

24 March 2026
Unprompted review
Gisma University of Applied Sciences logo

Reply from Gisma University of Applied Sciences

Dear Emely,

Thank you for sharing your thoughts!

We’re delighted to hear that you value the diversity at Gisma University of Applied Sciences. Creating an inclusive environment where everyone feels respected and supported is very important to us, and it’s wonderful to know that both your peers and the wider community have contributed to a positive experience.

We hope you continue to enjoy learning, growing, and connecting with people from different backgrounds throughout your time at Gisma!

Best regards,
Gisma University of Applied Sciences

Rated 4 out of 5 stars

GISMA has been a really good experience…

Gisma has been a really good experience overall. The faculty is supportive, and the curriculum is quite practical and aligned with industry needs. There are also good opportunities to meet people from different backgrounds, which makes learning more interesting.

6 January 2026
Unprompted review
Gisma University of Applied Sciences logo

Reply from Gisma University of Applied Sciences

Dear Rishika,

Thank you so much for the fantastic feedback! It’s our mission to bridge the gap between academia and the corporate world, so hearing that you find the curriculum practical and industry-aligned is music to our ears. We truly believe that our diverse community is one of our greatest strengths—learning from each other is just as important as learning from the books! We're excited to continue supporting your journey toward a successful career in Germany and beyond.

Best regards,
Gisma University of Applied Sciences

Rated 5 out of 5 stars

With the constant up to date…

With the constant up to date information received as and when I ask for. So far it has been good.

18 March 2026
Unprompted review
Gisma University of Applied Sciences logo

Reply from Gisma University of Applied Sciences

Dear Manfred,

Thank you for the kind words! At Gisma University of Applied Sciences, we believe that staying ahead of the curve is essential in today’s fast-paced global market. Our goal is to ensure our community always has access to the most relevant, real-time insights whether it’s regarding the German job market or the latest tech trends. We’re thrilled to hear that our support is hitting the mark for you!

Best regards,
Gisma University of Applied Sciences

Rated 5 out of 5 stars

Great Support System

I received a lot of support during my admission and during my visa process. The campus in Potsdam is also very nice and the professors focus a lot on the students.

13 March 2026
Unprompted review
Gisma University of Applied Sciences logo

Reply from Gisma University of Applied Sciences

Dear Anna,

Thank you for sharing your experience. We are very pleased to hear that you received strong support during both your admission and visa process. It is also wonderful to know that you are enjoying the Potsdam campus and that our professors’ student-focused approach has made a positive impact on your studies.

We truly appreciate your feedback and wish you continued success in your academic journey with Gisma University of Applied Sciences.

Best regards,
Gisma University of Applied Sciences

Rated 1 out of 5 stars

Do not enroll here

Do not go there.I am unfortunately student in Gisma University Applied sciences. aı digital business data science. Now I prepare thesis.For first retake I was directed wrongly as research questions were found ineligible. There were 3 research questions and lecturer have a comment after document upload that first question is not eligible. Thesis subject is malware detection in industrial control systems Via ml(machine learning).When I tried to change lecturer and thesis subject what was told me that change subject a little bit like digital twins. But I don't want that small change. Because this is not a small change as literature review should be done again and also coding. I mentioned that I don't feel safe digitally and physically Via this lecture subject and don't want to go on study Via the same lecturer(C.D.) Because he approved these questions Via mail but then he gave low points. I stayed in Edge Hub Brandenburg that is proposed by this university When I came to Germany. While I was studying for this thesis subject some guys attacked to the room that I stayed. Punched, kicked door and threw egg.This occurred just because I told them to be quiet in 4 or 5 a.m in the morning. They wanted me to call police, instead I informed facility manager Via mail. Because I don't know how dangrous these guys and other people. This place is so messy anyone could enter here. Some people don't obey the rules and internet connection is not safe. As some documents were changed in local computer. Even login credentials used in computer. There are scars in my feet since I stayed there. Because of this messy things and bad behaviors of university management Via some lecturers I struggle to complete thesis. Lecturer doesn't help me truely to prepare this 50 page document. He just blames me as I don't know sufficient things in artificial intelligence. These people do anything to earn money. And an Indian student was dead while I study here. So creepy things. Student affairs don't know anything and direct students in a wrong way. They declare in their website that student find jobs in short time. Totally a big lie. Never ever enroll to this university. They behave very good while enrolling to this university but they don't support you correctly.All they care is money in any way!

14 December 2025
Unprompted review
Rated 1 out of 5 stars

I contacted with this school last year…

I contacted with this school last year on January and they promised to support for visa process and they did not inform step by step. Then they said I could track lectures online(If It is like this, why we try to have campus education.. anyway) I contacted with them for refund and they said to me I need to make around €2500 more then I can apply and council will review. Then I made it and I requested, they said they rejected. I requested official document but only one worker from student support team who never listen the problem said to me just “rejected”. I do not advise this place for international students. I contacted with many people like in my condition. I just request back my all payments.
Please stay away from this school for your mental health.

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience at GISMA – No Support for International Students



I am an international student from Nigeria, and I was admitted to GISMA University of Applied Sciences for the M.Eng. in Computer Science program starting April 2025. I paid a deposit of $3,200 with the full intention of attending the program. Unfortunately, due to visa delays and financial hardship, I was unable to proceed and began requesting a refund even before the April intake started.

Despite the fact that I never attended a single class, never accessed any university resources, and withdrew from the program, GISMA continues to demand full semester payments. They have refused to refund my deposit or issue an official withdrawal letter unless I pay thousands of euros more — for services I never used.

What’s worse is the repeated threats of debt collection and the refusal to acknowledge their own refund policy, which clearly states that withdrawal is allowed with only a €150 admin fee. I have sent many respectful emails, escalated to their finance team, and even received confirmation that I was owed a refund — only for it to be ignored or reversed later.

GISMA's treatment of students, especially from non-EU countries, has been disheartening. I hope other students, especially those coming from abroad, proceed with caution before trusting this institution with their time, money, and future.

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Please STAY AWAY!

Please STAY AWAY!

Terrible experience. Me and my wife made plans to study a master's program there. We each paid 3000 EUR deposit to secure I places and then I had medical problems and we decided to cancel our program.

It's been 4 months now since I have been literally begging for the deposit back. Every time they ask us to submit a new application and every time we do so they send us an automated email saying we need to submit another application. It's basically pure SCAM!

I would advise everyone to stay away from this financial institution. The level of communication, transparensy, integrity is basically non-existent.

My next step is to hire a lawyer next week to get my money back. Obviously they are not going to send it to me. I will sue them and make them pay more for damages they inflicted!

STAY AWAY PLEASE.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

International Students Experience at Gisma University of Applied Sciences

For anyone looking for higher education as an international student, Gisma University of Applied Sciences is the place to be. Their personalized teaching methods and care gives you a holistic experience.

30 December 2024
Unprompted review
Gisma University of Applied Sciences logo

Reply from Gisma University of Applied Sciences

Dear Dennis,

Thank you for your kind words! We are delighted to hear that your experience at Gisma University of Applied Sciences has been positive. Supporting our international students is at the heart of what we do, and we are proud to create a learning environment that combines personalised teaching, global perspectives, and strong student support.

Wishing you continued success in your academic and professional journey!

Best regards,
Gisma University of Applied Sciences

Rated 2 out of 5 stars

lack of service/standard answer

I have no real impression of GISMA because they did not answer my requests by email, one of them a simple yes/no question.
I just got a standard mail, that I could give them my phone number so they could call. Plus they send me a couple of advertisements as well.
Very unserious service in my book.

15 June 2022
Unprompted review

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