Gilboys Reviews 

188
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible quality of the products, noting how effectively they restore tired wooden furniture and bring old items completely back to life. People truly love the pleasant natural scents and the smooth, easy application process that makes home restoration projects straightforward and deeply rewarding. Some reviewers were happy with the exceptionally helpful guidance and the comprehensive kits that include everything necessary for a successful finish. Consumers also warmly appreciate the thoughtful personal touches, helpful video demonstrations, and the consistently reliable customer care provided by the team.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items like beeswax and hard wax oil are... See more

Quality

Reviewers mention positive feedback about quality, noting that the products are exceptionally easy to apply... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the products are to apply... See more

Service

Customers had positive experiences with service, consistently praising the first-class support and fantastic... See more

Staff

Consumers find staff to be exceptionally lovely, helpful, and professional. Reviewers frequently mention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top Class Product People and businesses should take notice of how Gilboys conduct their business. From their Social Media, paid promotions, their website, the ease of ordering. The list goes on. The... See more

Rated 5 out of 5 stars

The polish arrived promptly. I have a trapezoidal hurdy gurdy which is a Paul Baker reproduction of an early 17th century instrument in the Royal College of music. It has been finished with Danish oil... See more

Rated 5 out of 5 stars

Having bounced around the internet for help with my restoration project, I found your videos and you're down to earth, straight forward tips on how to restore for the best results. Not only that, but... See more

Rated 5 out of 5 stars

I refurbished a 25+ year old pine dining table, chairs and small cupboard to refresh our dining room. I painted the bases and chairs with Fusion mineral paint and used Gilboy's hard wax oil (2 coats)... See more


Company details

Written by the company

Gilboys is a long established antique furniture restoration company based in South Devon Gilboys Beeswax Polishes have been created by Simon Gilboy the founder of the company. They now offer a range of high-quality wax products designed to nourish, protect, and enhance the natural beauty of wood, particularly antique furniture. The company takes pride in using traditional recipes and selecting only the finest natural ingredients to create their waxes. These polishes are widely used by antique restorers, furniture makers, and enthusiasts seeking to revitalise and preserve the patina of wooden items. They offer a selection of waxes that cater to different wood types and finishes, ensuring optimal results for various surfaces. Gilboys Beeswax Polishes are made with pure beeswax, which provides a natural barrier against moisture and wear while allowing the wood to breathe. The wax is carefully blended with other natural ingredients, like carnauba wax and natural plant waxes, to create a smooth and silky texture that is easy to apply and buff to a high shine. By using Gilboys Beeswax Polishes, customers can enjoy the benefits of a product that not only restores and protects their cherished wooden possessions but also aligns with a commitment to traditional craftsmanship and sustainable materials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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4.9

All reviews

(188)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product!

The polish worked beautifully! And the customer service was beyond anything I’ve ever experienced. Will definitely be ordering more once I’m out.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products. I have been working with wood all my life and this is one of the best products I have tried. I am 93 and a half years old so have had plenty of products over the years. The sevice is quick and the packaging is perfect. Well done Gilboys. Fabulous

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Simply Amazing!

This is by far and away the best wax polish that I have ever used. I have tried many different brands and even dabbled a little in making my own; however, nothing has ever come close to this. It applies easily and smoothly and buffs to a wonderfully deep shine. I have spent a very enjoyable 2 weeks refreshing and refinishing our furniture and this has been a pleasure to use.

Would I recommend that you use it?

An absolute and unequivocal yes!! I only wish that I had discovered it sooner.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

An outstanding wax polish

Prior to using Gilboys, I had always regarded wax polish as an optional extra, secondary to either French polish or varnish etc, but this wax is capable of giving a good finish in its own right.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Superb

For years i have used Osmo hard wax oil for renewal and restoration. After watching one of Gilboys videos, I decided to try Gilboys hard wax oil. I have a treasured cocktail cabinet that I clean and oil once in a while and this year I used the Gilboys hard wax oil. I am so impressed with this oil. Simple to use. Applies beautifully and the finish(clear satin) is superb. My go to hard wax oil in future.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing
Brought this as we were having a new oak table delivered. Use it on an old coffee table we had and it looks like new. Absolutely amazing.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product
Having watched your videos I purchased the hard wax oil for my pine table and it’s been great. Just as described. Thank you

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Great product & outstanding customer service.

Oxalic Acid Dihydrate Crystals 99.6% (100g). Excellent product & personalised customer service, a very nice touch!

Product delivered quickly to Northern Ireland and arrived very carefully packaged. Used the product to remove deep rust stains in Red Cedar wood panelling on the front of my house caused by its fixing nails. This product worked extremely well leaving wood surfaces transformed, and once sanded & Danish oiled, the rust staining was unnoticeable to revitalise expensive panelling which otherwise would have had to have been replaced. Very happy with the outcome.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Second Purchase, Excellent

Second Purchase! Excellent!
I had purchased Rose Gold previously which I was happy with but needed the antique Gold for another project. Excellent product and local to me. Highly recommended.

29 November 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you Lloyd. It's very much appreciated.

Rated 5 out of 5 stars

Very high quality products and service

Their products are really lovely to work with and when the wood is dry it is lovely to touch and has a beautiful finish. I'm new at renovations but Simon's guidance and videos plus great products helped me achieve a wonderful finish

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Simon and the team at Gilboys…

Thanks to Simon and the team at Gilboys I felt confident enough to restore my Georgian Pembroke table and could be happier with the results. Their help and support was invaluable. The product is exactly as they describe and achieves a beautiful finish with ease. I used the hard wax oil and antique gold wax finish. Table is center stage now in our kitchen - beautifully radiant.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Natural Products

The kit was just as described and the quality was amazing! I used it in refinishing an antique desk, I followed the helpful videos online from the company and the desk came out better than I could have ever imagined. I will be repurchasing again!

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Great product, even better service

Having watched Simon’s YouTube videos I attempted to strip and refinish our Ercol dining table. I had never done this sort of thing so I called Simon's workshop and he talked me through the process. His advice was spot on and the hard wax oil worked a treat. As a complete amateur it was so helpful to have expert and friendly support come alongside his brilliant product. A rare level of customer service! Thank you very much Simon.

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Where has Gilboys been all my life…

Where has Gilboys been all my life!? ❤️ My antique table had seen its better days. While researching how to rescue its dull top I came across a youtube video by furniture finish artisans Gilboys. After some email communication across the pond, I purchased this lovely kit containing two jars of beeswax, fine steel wool, polishing cloth, detailed instructions and a gift of some sunflower seeds for the garden to help the bees! Aw, these classy Gilboys) There is some application prowess to develop but wow what a result! I also used it on an antique German bread tray and an old violin. Wow, what a beautiful gloss from those lovely little bees 🐝!!! It’s not just about the honey people!

31 October 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you so much for taking time to write such a lovely review. I really appreciate it.
My aim is to provide the best products and the best service possible.
Kindest regards.
Simon Gilboy

Rated 5 out of 5 stars

Excellent products don't look elsewhere

With Simon's help we have stripped our oak dining table of unsightly stains and sealed it with 2 coats of Hard Wax Oil. We are very pleased with the result. The wood has darkened slightly, but we were aware this could happen. The finish is brilliant and we now feel confident in using our dinning table and not being afraid of stains. Can't recommend any of Gilboys products enough. Simon's You Tube videos are extremely helpful. Polished it off with Gilroys Gold beeswax. Another excellent product and it smells divine. We fully recommend Gilroys products, all are made from quality ingredients

8 October 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you so much.
It's really nice to hear of your success with our products. Having been a furniture restorer all my life, I think its good to share and help others.
Thank you.
Simon

Rated 5 out of 5 stars

A Coming Around!

UPDATE: I recently moved from the US to the UK and have been getting into collecting and restoring antiques. After reading all the great reviews for Gilboys, I was super excited to try their wax on a 200-year-old clock I just bought. Unfortunately, Royal Mail ended up delivering my package to the wrong address, which was really frustrating.

At first, I had a hard time sorting it out because Royal Mail told me only the shipper could make a claim. When I reached out to Gilboys, I was a bit disappointed with their initial response. They said dealing with Royal Mail claims could be a hassle and suggested I should’ve chosen UPS for better tracking and insurance. At that point, I wasn’t sure what to do.

But then things got much better. After I escalated the issue, the owner of Gilboys personally contacted me. They were super apologetic about the miscommunication and quickly made it right. Not only did they send out a replacement ASAP, but they also made sure I felt like a valued customer. They really turned a frustrating situation around.

Now that I’ve used their wax, I can honestly say it’s fantastic—it brought out the beauty in my antique clock. What started out rough ended up making me a happy customer, thanks to their great service. I recommend Gilboys—not just for their products, but because the owner cares about their customers.

3 August 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you for your kind review.
My aim is to place our customers first. It is as equally important as having the best products.
Thank you, I really do appreciate it.
Kindest regards
Simon

Rated 5 out of 5 stars

Brilliant Customer Service and Advice

I must say how very impressed I was with Gilboys this week. After stumbling across their YouTube video on Oxaline Acid, I sought their advice via their website live chat. They gave me really good advice. I purchased their Oxaline Acid which arrived promptly. I was really chuffed with the tissue wrapping, free packet of sunflower seeds and a personalised note. It's very rare to get good old fashioned customer service. Well done!

10 July 2024
Unprompted review
Gilboys logo

Reply from Gilboys

Thank you so much for taking time out to write about us. I really appreciate it.
Kind regards
Simon

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