GigSalad Reviews 

5,734
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the booking process is wonderfully simple, ensuring that finding talented musicians and vendors is completely seamless and fast. People truly love how quickly performers respond with helpful quotes, making overall event planning wonderfully stress-free and completely straightforward. However, some people mentioned that the platform can occasionally be a bit complicated to navigate or make final choices on. Reviewers also noted that certain vendors can get upset if bookings are not finalized, and some users experienced minor limitations regarding specific event dates or custom character requests.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform straightforward, fast, and easy... See more

Service

Clients share satisfaction with the service, highlighting how simple it is to find and book talented... See more

Booking process

Customers had positive experiences with booking process, frequently highlighting how straightforward and... See more

Response time

Users describe positive interactions with response time, frequently praising the immediate quotes and prompt... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising prompt responses, flexibility, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katherine Violet is extraordinary! She is so warm and empathic, and gave everyone such amazing insights into their lives! I kept saying, "How does she know all these details about me?" She's the real... See more

Company replied

Rated 5 out of 5 stars

After submitting my request, the site sent out requests to multiple bands/musicians. That eliminated a huge amount of leg work for me. When proposals came in, there was just one site to check and I re... See more

Company replied

Rated 5 out of 5 stars

Had a wonderful Church Comedy Night Fund Raiser at Sampson’s Mills Presbyterian Church with two wonderful Comedians. Jus Janell was the Feature (Opener) and she kept the audience in stitches recountin... See more

Company replied

Rated 5 out of 5 stars

GigSalad was very easy to use. I simply answered a few questions about our event, and GigSalad did the rest. I received multiple quotes from area musicians, all of whom had impressive talent and cred... See more

Company replied


Company details

  1. Corporate Entertainment Service
  2. Children's Party Service
  3. Entertainment Agency

Written by the company

GigSalad has all the ingredients you need to mix up a successful party, production, or event of any type or size. Find and book everything from bands, musicians, and DJs to entertainers, speakers, and event services. With tens of thousands of performers and professionals for hire across the U.S. and Canada, our marketplace provides an easy and secure way to create an extraordinary gathering, whether you’re a first-time event host or a seasoned pro. Book something awesome!®


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(5,734)

483 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Your platform has everything in one…

Your platform has everything in one place, which makes it easy to match you with vendors who could be a good fit. Quotes are provided easily, with no back-and-forth.

My favourite aspect is the reviews, they made it easier to select the vendor.

10 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the platform easy to use and that the quotes and reviews helped you find the right vendor.

Rated 5 out of 5 stars

VERY EASY TO COMMUNICATE ,QUICK…

VERY EASY TO COMMUNICATE ,QUICK RESPONSE TIME CAN'T WAIT FOR OUR EVENT! REVIEWS ARE AMAZING

12 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process was easy and that you received quick responses. We hope you have a wonderful event!

Rated 4 out of 5 stars

Easy to request

Easy to request. Multiple options.
Found my entertainer and booked.

10 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the process easy and were able to quickly book the right entertainer for your event.

Rated 5 out of 5 stars

Excellent site

Very easy to use, I highly recommend this site.

9 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the site easy to use. We appreciate your recommendation!

Rated 4 out of 5 stars

Easy check out process

For the most part it was an easy check out process. However initially it would not take our American Express. I called Gigsalad and they said they fixed the issue and to try again. It did not work again. I had to have them try again and it was a simple fix of me refreshing my screen.

8 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the booking process was easy overall, and we appreciate your feedback about the checkout experience. Thanks for giving us the opportunity to help get everything sorted out.

Rated 1 out of 5 stars

GigSalad is not what is seems...

GigSalad is not what is seems.... it appears they can pick and choose what is their best fit or what they really want to do.... i am a retired 50% disabled Veteran (Vietnam-Desert Storm).. I want to surprise my only granddaughter (14 yr old) with a simple clown and 1 or 2 balloons at a restaurant in Port St.John.... for just 15 minutes... i even invited the entertainer to dinner.... on me... But the answers I got back was...... "I Quote... "It wasn't there fit"..... WELL EXCUSE ME.... this simple unlavished event.... hasn't even taken place yet. Think twice people before you hire from this group... "a spoiled bunch"

7 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for sharing your feedback. We’re sorry we weren’t able to connect you with an entertainer who was the right fit for your event. We appreciate you considering GigSalad and hope you’re able to find the perfect entertainer for your granddaughter’s celebration.

Rated 1 out of 5 stars

Vendors beware

This used to be a great platform to market your business and take bookings but now I don’t know what happened with them at the management level but they do not care about the vendors at all whatsoever they actually make it hard for you to book the event because they don’t want clients looking at your website for information that could influence them booking you.

you’re not able to send contracts anymore, or communicate off platform at all which is the biggest issue. We can’t use this platform anymore because now we can’t be safe having a contract between the client and the bartender is extremely important. Gig Salad itself tells you to make sure you have a contract in place how am I supposed to send the contract if I can’t send it to their email? Anytime I brought this up to the Gig Salad employees they refuse to take a phone call and they just send me a copy and pasted Email going over policy’s that don’t apply. I guess this is designed to make the more money in the long run but I guarantee it will have the opposite effect. We are leaving, I suggest you do the same or don’t join at all. The Bash is a much easier platform to work with and they won’t nickel and dime you like gigsalad.

7 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for sharing your feedback. We understand the importance of clear communication and having the right tools to manage your bookings. GigSalad’s policies are designed to help keep transactions secure and protect both clients and vendors throughout the booking process. We appreciate your feedback and will share your concerns with our team.

Rated 5 out of 5 stars

Ease of booking

Ease of booking. Explanation of guidelines. Ability to get in n touch directly with vendor.

5 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the booking process easy and appreciated the clear guidelines and direct communication with vendors.

Rated 5 out of 5 stars

Honestly

Honestly, the experience was awesome. From entering the event info, to communicating with the entertainer was very easy.

2 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you had an awesome experience and found the process easy from start to finish.

Rated 5 out of 5 stars

It was easy to maneuver around the…

It was easy to maneuver around the website.
My answers were answered promplty.

1 July 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the site easy to use and received prompt responses.

Rated 5 out of 5 stars

I recently had the honor to have Mr

I recently had the honor to have Mr. Jim Nixon the saxophonist come to my home and help me surprise my lady with a candle light dinner and sax player! I can truly say Mr Jim Nixon exceeded my expectations and I strongly recommend you hiring him for all your saxophonist needs. He is it!! Had us dancing and singing along to some of our favorite songs!! Hire him asap! He was on time and added that romantic vibe to our special night! Thanks again Mr Jim Nixon 🫡🥂

30 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you had such a wonderful experience and that your special celebration was a success.

Rated 5 out of 5 stars

Easy to use

Easy to use. Received a perfect response very quickly and booked. I love this vehicle to connect with musicians for an event. Thank you!

28 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the perfect fit quickly and had an easy booking experience.

Rated 5 out of 5 stars

Super easy to use

Super easy to use, great resource. Prompt responses and updates made it easy to monitor the status of my request and make a decision.

30 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the process easy and appreciated the prompt responses and updates.

Rated 5 out of 5 stars

Very Happy

Really glad I found this serve. I can now enjoy my granddaughter’s graduation party

29 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad we could help you find the right entertainment. We hope you have a wonderful time celebrating your granddaughter’s graduation!

Rated 3 out of 5 stars

Hard to navigate when you want to look…

Hard to navigate when you want to look at all people available in your area. I disliked having to click into each category to look at the area.

Aside from the interface, the person I booked was so kind and informative.

29 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We appreciate your feedback on the browsing experience and will share it with our team. We’re glad you had a great experience with the performer you booked.

Rated 5 out of 5 stars

Easiness & Very Responsive

The website was easy to use to put in my request! It connected me to a list of Magicians right away! They were very responsive! I love the easiness of communication.

29 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad the process was easy and that you quickly connected with responsive performers.

Rated 5 out of 5 stars

Super easy to use

Super easy to use. Love the multiple quote feature and that it’s up to you to reach back out after a quote is given through the platform

28 June 2026
Unprompted review
GigSalad logo

Reply from GigSalad

Thank you for your review! We’re glad you found the platform easy to use and appreciated the ability to compare multiple quotes and follow up directly with providers.

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