Gigable Reviews 

219
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We've had a very positive experience working with Gigable. The platform makes it easy to find reliable staff at short notice, which has been a huge help during busy periods. The hiring process is stra... See more

Company replied

Rated 1 out of 5 stars

Very poor service , not even minimum wages , we as delivery drivers we want to work and provide our family and honest , and provide good service. People’s don’t have manners staff from the pizza refu... See more

Company replied

Rated 5 out of 5 stars

its a very good platform and very helpfull staff there , they will happy to assist you any time, we can find drivers very easily only the problem is , driver can reject the gig anytime, its a very... See more

Rated 4 out of 5 stars

Gigable is good for getting some delivery work. But would be better if the gigs were confirmed 24hrs before starting time. Unless the gig is same day. Some companies using Gigable for drivers are very... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Easily find local, reliable self-employed workers available to work shifts for your business. Anything from food delivery drivers, to event stewards and warehouse operatives. Combine local, hard working freelance workers with Gigable software to supercharge your business. We help businesses connect with talented gig workers in their local area for shift work. Get instant access to a network of thousands of gig workers available to do temporary jobs for your business in just a few clicks. By signing up to Gigable, businesses get access to a network of high quality flexible short term staff available to hire on demand, across multiple industries. This includes staffing for events, hospitality workers for restaurants and finding reliable delivery drivers and couriers for your last mile delivery needs. Power your business with Gigable — find, schedule, track and pay flexible short term staff who work only for you, on your terms, on the all-in-one Gigable platform. As a freelancer using Gigable, you will get access to flexible work, meaningful worker benefits and consistent and transparent wages. Get access to a variety of different jobs and opportunities to grow your presence on the Gigable network by working with local businesses. Sign up to Gigable today!


Contact info

4.0

Great

TrustScore 4 out of 5

219 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(219)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Good Idea Terrible Service

Gigable as a service is a superb idea & when it works its great. I have used it for food deliveries. I've never been let down so much by a service. Consistent no shows. My driver today was 1 hour 20 mins late for a delivery. Food was cold & inedible by the time it got to the client who now wants a full refund. Will Gigable compensate me for this - not a hope. Who deals with all the stress of this we do. I have contacted the customer service before via the website - no reply., I contacted the account manager explaining how I had 2 no shows in one day & how its impacting my business. His reply was "did you mark thie gigs as no shows?" - that's it. Thanks for your help. I never write reviews & I've resisted from writing this but after today it's important people know what they're getting themselves into. Use this service at your peril they make show they may not. Have a back up plan. Don't hire anyone that has cancellations on their profile / get a phone number (they don't provide this basic information) / constantly check your app that the person is coming. I had one cacellation 30 mins before the gig was on. Jokers.

18 April 2023
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Reply from Gigable

Hi, firstly thank you for leaving this feedback. We're sincerely sorry that you have had this negative experience using Gigable. We understand how frustrating it can be when a driver lets you down, and in this exceptional case, you had two in one day.

While this is extremely rare, we also of course understand how disruptive this can be to any business.

Our product team is hard at work and in the coming days we are releasing new features which give you more control on gig re-fulfilment options in the event of a cancellation, and we are also introducing stricter requirements which will ensure only freelancers with more than 4.5 stars are allowed access gigs through automations. We also have a series of improvements planned that will aim to find freelancers quickly in the event of a no show.

We truly value your feedback and we will reach out to you privately to discuss this further and to try to make amends for this experience. Many thanks, The Gigable Team

Rated 1 out of 5 stars

Payment delay

12 April 2023
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Reply from Gigable

Hi Zaman, please reach out to our support team who will be happy to assist you. Please note payment is the responsibility of the business that you worked with, and you can see average payout times for each business on their profile page before applying. We are continually looking for ways to make this an easier and faster experience, and we have some exciting new features that will speed up payments for freelancers coming very soon. Many thanks, Team Gigable.

Rated 1 out of 5 stars

Waiting time for pay is to long

Waiting time for pay is to long. 3 weeks.
That's not great.

6 April 2023
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Reply from Gigable

Hi Dia, sorry to hear it took you that long to get paid. Payout times can vary depending on the business, and their chosen payment method. We have some new features coming very soon that will ensure a much more consistent experience for freelancer payments. We appreciate the feedback, and hope you have a much better experience for your future gigs. Many thanks, Team Gigable

Rated 1 out of 5 stars
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Reply from Gigable

Hi, its possible that Gigable is not currently operating in your area or that you are not getting gigs due to a incomplete profile. We would encourage you to please reach out to our Support Team who will be more than happy to give you some tips that will help you get your next gig. Kind Regards, Team Gigable.

Rated 2 out of 5 stars

Very bad support and often badly paid. …

I found Gigable is not treating people who work for them greatly. Support is really slow or none when needed. Companies paying a ridiculously low money and gigable is creating this to allow it. I dont feel Gigable cares much about their employers. Anyway, its handy when u need to make a little bit of money.

6 April 2023
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Reply from Gigable

Hi Michelle, we're sorry to hear that you have not had a good experience using Gigable. As an open marketplace, the rates of pay for the gigs you apply to are decided by the business, not Gigable. However, we are constantly reviewing ways to improve this experience and make it more transparent for all parties. This feedback will be shared with our product team who are working on new payment features right now that we are sure you will appreciate. Many thanks, and we hope you have more success using Gigable in the future and appreciate your patience as we continue to improve our platform. Team Gigable.

Rated 5 out of 5 stars

Comfortable

25 March 2023
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Reply from Gigable

Hi Laxmanrao, we're delighted to hear you are enjoying Gigable! Thanks for the feedback. Kind Regards, Team Gigable

Rated 3 out of 5 stars
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Reply from Gigable

Hey, thanks for the feedback! We understand how important fast payments are for our freelancers. Our product team is currently hard at work, working on a new payments system - stay tuned! Thanks again, Team Gigable.

Rated 5 out of 5 stars

Wonderful service

29 March 2023
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Reply from Gigable

Hey Speratus, thanks for this lovely review! We're delighted you are enjoying Gigable and we hope to continue to deliver a great service to you. Kind Regards, Team Gigable.

Rated 4 out of 5 stars

The platform is Great in connecting employers with employees.

The platform is Great in connecting employers with employees.
The payments sometimes is late which might be the employers fault.
That’s the only aspect that need to be addressed.
Thanks

26 March 2023
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Reply from Gigable

Hi Adekunle, thanks for this feedback. We understand that payments with some businesses can be slower than we would like. Our product team is hard at work working on solutions to improve that experience for both freelancers and businesses. Stay tuned! Kind Regards, Team Gigable

Rated 5 out of 5 stars

Great company to work for as a…

Great company to work for as a freelancer it’s very easy to get work and you get paid on time

20 March 2023
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Reply from Gigable

Hi Steve, thanks for the nice review. We hope you keep having success using Gigable. Many thanks, Team Gigable.

Rated 5 out of 5 stars

Very good service.

Very good service.. I’m enjoying while working with Gigable
Thanks..

21 March 2023
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Reply from Gigable

Hey, imran_cork! Thanks for the nice review, we hope you continue to enjoy using Gigable! Thanks, Team Gigable.

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