Banner for GiftsForEurope

GiftsForEurope Reviews 

1,783
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable shipping, the intuitive and user-friendly website, and the beautiful packaging that make sending presents abroad completely seamless. Consumers also deeply appreciate the professional service, wonderful product quality, and helpful support team whenever they need assistance with their purchases. Some reviewers were not happy with occasional delivery delays, tracking frustrations, and missing packages experienced through various third-party shipping carriers. People noted that certain orders arrived well past their scheduled delivery dates, sometimes requiring unexpected and inconvenient trips to local depots for final retrieval.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting punctual shipments and... See more

Product

Users describe positive interactions with product, consistently praising the high quality and great... See more

Order

Clients share positive opinions on order, highlighting an easy and user-friendly online ordering process.... See more

Service

Reviewers highlight positive aspects of service, emphasizing an easy and seamless experience when sending... See more

Quality

People report positive experiences with quality, expressing high satisfaction regarding the products and gift... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery and updates were really good, however, I was not that impressed with your variety of Australian sparkling wines. There was none - only one, which was not a straight sparkling, but citrus... See more

Rated 4 out of 5 stars

Everything was easy and fast, from purchase to delivery of our order to Hamburg, Germany. Our only suggestion concerns Denmark. We need you to establish a good partnership with a local store so that w... See more

Company replied

Rated 5 out of 5 stars

An easy way to send a gift, of which there are many choices to choose from, to Europe. I have used GiftsForEurope before and it just makes sense: Pick your gift from their website, provide a little bi... See more

Company replied

Rated 5 out of 5 stars

Gift arrived at my Hungarian relatives in Kiszombor on time. They are waiting until Christmas to open it and made sure to let me know they received it. Have been sending Christmas gifts through your... See more

Company replied


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Flower Delivery
  4. Gift Basket Store

Written by the company

Since 1998, we offer international delivery of gifts, fruit baskets, flowers, and gift baskets in Europe and the UK. Founded nearly at the beginning of online retail, GiftsforEurope was created to make it easy for people overseas to send gifts to Europe. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets everywhere in Europe, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At GiftsforEurope we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.

We want to spark more smiles around the world through the art of gift-giving.

Written by the company

Located strategically in Belgium, at the very center of Europe, we are perfectly positioned to source the continent’s finest delicacies. We combine these top-tier products into exclusive packages and ship them to doorsteps across Europe and The UK. We select only the highest quality items from top brands to ensure every package provides a special, exclusive feeling. Assembled with the greatest care, our unique packaging is often a gift in itself, ensuring that the experience begins the moment the box arrives.

Contact info

Promotion box for GiftsForEurope

Discover Your Luxury Gift Baskets!

Send Affordable Luxury Gifts Anywhere in Europe

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,783)

220 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No notice of delivery

20 September 2025
GiftsForEurope logo

Reply from GiftsForEurope

Dear John,
Thank you for your review.
If you look at the UPS tracking we sent you, you see this update:
"A non-UPS labour dispute has delayed delivery. We're working to deliver your package as quickly as possible."
We understand your frustration, but unfortunately we cannot control transit strikes in Italy.
If you can reach out to our Customer Service team at customerservice@giftsforeurope.com, we will be happy to fill you in as best we can.

Rated 5 out of 5 stars

I had a problem with the address I used…

I had a problem with the address I used for my recipient. They quickly and nicely corrected it for me and my friend got her gift quickly.
She loved the gift.
I am still trying to get a resolution from a different company I used in July. GFE was quick, accurate, and pleasant.

10 September 2025
Rated 5 out of 5 stars

Correct and fast delivery.

Correct and fast delivery.
Parcel content was perfect, lots of possibilities.

23 August 2025
GiftsForEurope logo

Reply from GiftsForEurope

Thank you kindly for your review!
See you again soon on GiftsForEurope.com!

Rated 1 out of 5 stars

Do not use this company

I would ask anyone who’s trying to send a gift via this company to think twice.

I placed two orders to be delivered the following day (paid for expedited delivery). Three days after the delivery date the orders are still not delivered and the phone goes straight to voicemail.

UPD. Dear giftsofeurope,

First, in the delivery address there were the name (!) of the hospital and its phone number.

Second, when the orders weren’t delivered on Friday, I immediately (it was 1pm Friday) called your customer service in Belgium to provide clarifications, and these clarifications were allegedly acknowledged.

Third, the delivery service - UPS - received these clarifications… on Tuesday (!) and delivered both orders the same day. I’m not even asking you why….

I’m wishing you a great day, but I’m kindly asking everyone who’s reading this to try to give their money to a different service.

All the best.

29 August 2025
Unprompted review
GiftsForEurope logo

Reply from GiftsForEurope

Dear Anna Pererva,
Thank you for your feedback, we are sorry to hear about your experience and will be happy to improve from it.
Although your 2 orders were indeed delivered 3 days late, we would just like to point out that when selecting a delivery address, we have a field for property type which includes options like residential, hospital, business, etc.
You selected residential, but the address was a hospital. This is what caused the delay, as shippers sort items for delivery for the day based on property types.
Again, we apologise for the inconvenience, and thank you for your review, despite our communication with the shipper on your behalf.

Update: Thanks for your update. Again, although the hospital name was listed, the "property type" field is equally important and in fact a direct link through provided by UPS for this reason. This is displayed on the label, and selecting "residence" at checkout can lead to delays.
Your mention that your concerns were acknowledged would explain why the parcel was then delivered successfully 2 days later. These things take time to process within the shipper system, as they process hundreds of thousands of parcels per day. We are not the shipper and have no control of the shipment after dispatch.

Rated 4 out of 5 stars

Good communication

Good communication. Flowers arrived on time and looked very nice. 4 instead of 5 because the bouquet was a little smaller than anticipated - I do understand that it's hard to see size in picture.

25 July 2025
GiftsForEurope logo

Reply from GiftsForEurope

Thanks so much for your kind review, but we are sorry that the flowers weren't exactly to your preferences. We look forward to sharing this feedback with our flower team to ensure your next order on GiftsForEurope.com fully meets your expectations!

Rated 1 out of 5 stars

This order was NOT delivered and just…

This order was NOT delivered and just returned. This is the second time in a short time that GIETHOORN (NL) seems unable to be found by DPD.

2 August 2025
GiftsForEurope logo

Reply from GiftsForEurope

Dear Fernand Hollevoet,

We’re very sorry to hear about your experience. However, we truly do not believe that your review reflects the level of service provided by our team. We understand that DPD had trouble delivering your parcel to Giethoorn, which, as a reminder, is a city not accessible by car.

As soon as we were made aware of the issue, we immediately communicated with the delivery service on your behalf and offered you a free reshipment or a full refund to resolve the situation.

We always strive to ensure our customers receive their orders promptly and safely, and we regret that circumstances outside of our control affected this delivery.

Kind regards,
GiftsForEurope

Rated 5 out of 5 stars

Helpful staff

I had difficulty with my payment unrelated to the company and they called and offered solutions that were effective. The gift could then be delivered.

1 August 2025
GiftsForEurope logo

Reply from GiftsForEurope

Thanks for the the kind review Carolyn! Always a pleasure, we look forward to serving you again soon on GiftsForEurope.com!

Rated 5 out of 5 stars

Large selection of gifts

Large selection of gifts, easy ordering process, fast delivery. Recipient was very happy and so am I

31 July 2025
GiftsForEurope logo

Reply from GiftsForEurope

Arie, your review really touches us! We look forward to serving you again soon on GiftsForEurope.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look